Passion.io Reviews 1,803

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the app and user experience as easy to use and intuitive, helping them to build their own apps effectively. The staff and customer service are frequently highlighted as professional, friendly, and supportive, providing clear guidance and quick assistance. However, some people were dissatisfied with the service, mentioning issues like Android access being unavailable, buggy software, and slow customer support. There were also concerns regarding subscription terms and conditions.

What people talk about most

Application

Consumers generally find the app creation process positive, praising the platform for making app building... See more

User experience

Users describe positive interactions with user experience, finding the platform easy to use, well-laid out,... See more

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness,... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing unfulfilled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Being of senior years and now utilising an online digital presence - I need results for what I paid for - this is what I got from Passion.io and the team - my 4 star rating was because there was almos... See more

Rated 5 out of 5 stars

I enjoyed the Dear Diary exercise. It helped me to dream and visualize what my life will look like in two years. Since I have always used journaling I know the kinesthetic benefit of writing your thou... See more

Rated 5 out of 5 stars

Passion.io helped me turn my vision into a fully branded app that inspires equestrian women daily. It’s easy to use, incredibly supportive, and built for creators who actually care about changing l... See more

Rated 5 out of 5 stars

My experience with Passion as a brand has been fantastic they are professional and friendly. Apps as a concept can seem overwhelming, yet Passion Dan and his team are great at demystifying technolog... See more


Company details

  1. Software Company

Written by the company

Passion.io is a no‑code app builder for creators, coaches and educators. Launch a branded iOS/Android/Web app with courses and challenges, community, push notifications, offline access and in‑app payments. We help creators across varied niches monetize their skills and expertise by launching their own Passion App. We empower them to build life-changing learning experiences that sell — with interactive content, immersive communities, courses, challenges and upsell journeys on any device. With a mobile-first approach and market-leading training, we have helped launch 10,000+ apps; generating over $100 million in revenue for creators. Passion.io is used by 15,000+ creators. Rated 4.5/5 on Trustpilot (1,700+ reviews).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very bad company

Don't buy
I am Customer for 5 years +/-
They are selling a keys in hand solution but in reality they dont manage at all apple developper or google console. You will need to manage that yourself without any help from their sides because they don't care about you and you will never have possibility to reach them

The system of creating an app is great but the company is launching features that are full of bugs and even after 3 years do not fix any. Your product is close from being great but the bugs and the changes of direction you are doing (forward then backward) makes it terrible. No improvement the last 2 years . Some buttons disappear , the pictures are displayed incorrectly on computer (cropped randomly ) , the tracking feature has never been usable , the text limitation on titles (around 16 letters which is short for exercise name (including reps or time + possibly extra informations such as right or left side or so...) but if you copy that exercise the system will add "copy of" in front of the exercise and if you copy that one "copy of copy of" .... ad vitam which force me to delete everytime and loose time when making multiple sets, and that makes the text limitation so stupid. The swipe lesson from lesson has been introduced , then i worked to reorganized my lessons to take full benefits of it, then 8 months later they removed it.

Edit: My app is down for more than 2 weeks and it's impossible to reach anyone at passion because they use A.I. for their assistance. To reach anyone in this company it was always a nightmare even before that. It's visible that they don't care about their clients at all. I m considering to change to movement.so or any competitor who would care about their clients.

December 18, 2025
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Kevin. We're sorry to hear this. We take both platform maintenance and improvements seriously and do our best to address issues raised by our community. That does mean some fixes take longer than expected, but they are actively tracked and worked on.

Alongside this, much of our recent work has focused on improving stability and strengthening the platform’s foundations -- unlocking our ability to deliver more consistent and scalable improvements moving forward.
While some of these improvements may not feel visible yet, we’re currently working on a new UI aimed at making the platform easier to use and more engaging for you and your users.

We really appreciate your feedback and will be in touch via email to discuss this in more detail.

Best,
Passion.io Team

Rated 5 out of 5 stars

I enjoyed the Dear Diary exercise

I enjoyed the Dear Diary exercise. It helped me to dream and visualize what my life will look like in two years. Since I have always used journaling I know the kinesthetic benefit of writing your thoughts, looking at the words and pondering what's been written. It helps to "see" the words and believe it's all possible. It brings the dream closer to reality.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Love the guidance

I’ve just recently joined this community and I really love it so far! They guide you every step of the way and make it so user-friendly and intuitive. I feel really confident in my ability to build an app that is successful and thriving.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Pitiful customer service if you want to cancel

The app idea didn't work for me and I wanted to cancel my subscription. I contacted customer support several times and they just sent me a list of where to go on the page/app to cancel. This wasn't showing up and I contacted them several times asking for support without success. Each time I messaged them I made it clear I wanted to cancel and that I did not authorise them to take further payments. I knew a payment was due next week and contacted them again on Monday for assistance. They did not respond. Today I find that they have taken the payment from my account. The customer service is atrocious if you want out. They'll probably help me now that they have more of my money.

December 5, 2025
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Mardi. We're sorry to hear this. We checked our system and we see what went wrong here. When you wrote to us earlier, it was from an alternate email address that you didn't use to sign up to Passion.io. Since we couldn't find that email address in our system, we thought you'd accidentally written to us (happens more often than you think). The email you sent us this week is from your registered email address and we responded to that one. Our Support Team will be in touch to resolve this asap. Thank you for your patience and understanding.

Best,
Andrea (Passion.io Team)

Rated 5 out of 5 stars

Passion.io Is Simply Brilliant


I stepped into Passion.io because I chose a platform that creates structure around my content and supports the way my services evolve. My first experience with the platform feels clear and welcoming. I am still learning, and the layout gives me the sense that I can create something meaningful with steady ease. The 30-day challenge guides me through each step, and the more I explore, the more I see my future app taking shape.

Passion.io offers tools that spark my creativity. Overall, it feels like a supportive foundation for everything I have created and everything I intend to bring into one place. I feel a genuine excitement as I build this out. I feel a little scared as well! I look forward to watching my app unfold in full alignment with my work and the service I provide.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Passion.io is the training and workshop

Passion.io is the training and workshop I need specially this time that I am building my online community and business. I actually started subscribing passion.io a week ago and I regret that I did not start my training right away. Now, I have to catch up with the training so I can reach my goals right away. Thank you Passion Fighters creators. To all coaches, consultants, and founders, I recommend using passion.io of you want to build an easy online business to put you community together without lots of noises around you like some other noisy platforms out there.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

Supportive company, solid product, but app approval can be challenging

Passion does a great job with supporting their clients to succeed, even after purchasing their product. I only give them a 4 out of 5 because the actual process of getting your app approved by the Google Play Store in particular is a lot more challenging than Passion makes it sound. It took me many months and requiring me to get over a dozen people to test it daily for weeks during that period, and even then, there was no guarantee of when it would be approved. Everything else about Passion I've appreciated.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Structured, Easy, and Encouraging

I've found a platform where building an app is structured, easy to follow, and encouraging every step of the way. I just started and love what I've been able to accomplish in such a short period of time...WITHOUT the headache. Can't wait to see the finish product!

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

No refund yet...

Their website offers a 30 day full refund if their the buyer is not satisfied. I asked for a refund after only 5 days and have not been able to get my refund yet.

November 17, 2025
Unprompted review
Passion.io logo

Reply from Passion.io

Hi William. While we're sorry to see you go, we completely understand if an app is not the best fit for your business. Our Support Team sent you 2 emails this week confirming your cancellation and refund. It usually takes 5 to 10 business days to reflect in your account. Can you please check?

Best,
Andrea (Passion.io)

Rated 4 out of 5 stars

So far

So far, Thumbs up! Seems pretty well put together by a well thoughtful team... Im a newb but excited about learning more and growing more through Passion.io!

November 20, 2025
Unprompted review

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