Solar Panels Installation
I recently had a 7.7 kWp solar panel system installed by Passive Instal, including a battery, and I couldn't be happier with the experience. If you're new to solar, the process can feel a bit overwhelming at first. However, everyone at Passive Instal is incredibly patient, and they’re more than willing to answer the same question multiple times, making sure you feel completely comfortable and informed.
The team guided us step-by-step, from installation to getting our export tariff set up. Thanks to their efficient support, everything was running smoothly within a month. Once installed, the system requires almost no involvement from your end—most upgrades and calibrations are done remotely, making it a seamless experience.
On installation day, the crew worked impressively fast, completing everything within a single (long) day despite a bit of miscommunication with the scaffolding. They were still able to fit the panels on both sides of the roof, which was a great effort. The installation itself was done to the highest standard, with all cables and wiring neatly tucked away, almost invisible. Indoors, all connections were cleanly run to the garage, where the battery and inverter are housed. The end result is fantastic, both in function and appearance.
The Passive Instal team is not only skilled but also friendly, approachable, and highly communicative. Any questions are answered quickly, and you genuinely feel valued as a customer. We even ended up with 14 panels for the price of 12, which was a nice surprise!
The system comes with a mobile app and a more detailed web version, both of which are regularly updated, enhancing the overall user experience.
I would definitely recommend Passive Instal to anyone considering solar—excellent service, professional installation, and great support throughout!
September 24, 2024
Unprompted review