Arif Hajj & Umrah Services Reviews 73

Salaam to you all.

This was my first umraah and going with Arif travel was the best decision I made, they cater for everyone. Masha'Allah the experience was amazing and emotional the group becomes your family.

Also for all those wishing to go on umraah you must go on a umraah visa to make your experience hassle free. This can be all organised by Arif travel hassle free.

Excellent definitely a 5 star
Alhamdohlillah it was my first Umra so was nervous, my husband got in contact with Arif Hajj and Umra and he spoke to Brother Altaf and honestly he explained all and dealt with us so professionally and put our my mind to ease then officially we left for our Umra and from my heart I’m lost for words with the experiance and thanks to Brother Altaf who assisted us throughout the whole trip, we were extremely satisfied with the scheduling and responsive back and forth communication without him we be lost so big shout out to brother Altaf jzk for all the kind help and support you provided. Plz plz plz i will say if u are in need off any information or thinking off going please get in touch with arif Hajj and Umra 1st as they deffo keep up to all they promise Once again jzk beother Altaf brother will definitely go again with you guys.

This was a brilliant umrah one we will never forget thank you for the hassle free experience.

Iky and shina

I can honestly say that Altaf has gone above and beyond on this journey as he has on the other 5 years that I have traveled with him but I must admit going with him this time during a pandemic with so many restrictions was best decision I made I must stress to you guys the importance of going with these guys as direct license holders rather than middle men as we saw first hand the people who come on tourist visa were struggling to do umrah to do thawaf to visit the prophet mosque everything were as we were on a umrah visa through Arif hajj and umrah and we had wristbands which sent us through both mosques with ease we had no problems with doing umrah and thawaf or salaam at the prophets mosque with these wrist bands also we were told 5* hotel and that’s exactly what we got in both Makkah and Madina

Alhamdohlillah it was my first Umra so was nervous but from the first contact i made to Arif Hajj and Umra i spoke to Brother Altaf and honestly he explained all and delt with me so proffesionally put my mind to ease then officially we left for our Umra and from my heart i lodt words with the experiance and thanks to Brother Altaf who assisted throughout the whole trip without him id be lost so big shout out to brother Altaf jzk for all the kind help and support you provided. Plz plz plz i will say if u are in need off any onfo or thinking off going plz get intuch with arif Hajj and Umra 1st as they deffo keep up to all they promise. Once again jzk beother Altaf brother will defo go again with you guys.

Well where do we start I don’t think this altaf has any idea or concept of what Islam means
We went pre pandemic and we paid the high premium yet we weren’t even given a low premium hotel, not one of them would give a straight answer and guidance constantly fobbed off
I’ve never met such lying deceptive money hungry providers
If you are elderly or frail please, I cannot stress enough don’t part with your hard earned money these ppl especially the leader altaf posting videos of him flying Buisness class and luxurious hotels shame on you, inshallah you will get yours we are all being tested only time will tell
The worst greedy Islamic ppl ever
These so called good reviews look all the same sounds like it’s an inside job NEVER AGAIN

Avoid these at all costs - totally clueless only in it for the money; sub standard accommodation; hardly edible food; dangerous unroadworthy transport; they will ruin your hajj and Umrah and then blame you for it or tell you that what Allah willed for you!!!

Honest people that really help you to perform your Hajj in a best possible way. Put aside the minimal financial gain their God fearing component is viewed in their characters (Both father and sons) this stretchs them to their maximum limits in providing services. Allah Subhanahu wataala reward them. Ameen M. A REHMAN

You get Hajj done and that's main thing . But if you got the means to pay a bit extra , dont try to cut corners and go for a group that has minimum standard of hotels ( we had creatures in the rooms ) and food service and overall customer service . As its below what we expect as brits ( and im not talking about expecting 5 star Maldives hotel too )
Arif hajj are cheap so you get that . So if on a tight budget, go for it and get your Fardh done . But you'll wish you paid a bit extra if you have the means .

To clarify the hotel in question - Al Manar Ajyad (Makkah ) below standard hotel with poor cleaning service and hygiene. . And not Pullman , which is the more premium package .

Salam all... me and my husband went with this company for our Hajj in 2018, our experience was amazing, May every Muslim be called In’Shaa’Allah
Coming back to this company, it is a family run business and all are Friendly & accommodating. We were guided throughout and accommodation was ok, nothing to write home about.... food was nice. Elevator at the Mecca hotel was terrible, it only holds 4 people and always broke down , which isn’t Arif Hajj’s fault, I guess
Overall a tremendous experience, hard work to
Alhamdulillah
May Allah Subhantallah bless uncle Arif, his son Altaf & his Familly
I would happily recommend this travel agency

Excellent service the group leaders are very helpful. Problems we Faced during Hajj 2019 the hotel in Makkah was v.poor. there were only two lifts for 18 floors. It was extremely difficult sometimes to get space in the lift therefore we were forced to walk up 8-10 flights of stairs in the exhausting heat. The rooms were cramped and hygiene was v.poor.However,The food was nice throughout our 4-week stay especially in Medina. The hotel in Medina was extremely nice and clean.
The group leaders all made sure that we were all looked after & informed us extremely well about procedures and the pilgrimage rituals. We were particularly impressed by brother Altaf & we would like to thank everybody for their efforts.May Allah swt reward them all for their efforts ameen.
Mr and Mrs Saleem from Staffordshire,UK

Assalamu Alicum. Recommended Hajj agents. Was very happy with the service throughout the Hajj days. Great accommodation in Mecca and Medina within 10min walking distance from the Haram Sharif. Food was available warm and fresh throughout the day. Great experience all round. Jazak Allah

Me and my wife really enjoyed our experience with Arif Hajj group.
It was our first trip to the Holy land and the guidance we got was amazing. Everyone will have different opinions To how they feel about their journey. Personally it’s what you make of it yourself. I recommend Brother Arif and his family and team. They did a brilliant job.

We recommend them we used them in 2019 as such we haven't found any anomalies throughout respect for uncle Arif and his ALPS they were like holy guards patrolling around the hotels and throughout pilgrimage With respecting your privacy and significances at both places ready to assist as an example at the Jeddah airport we were the last one to collect the baggage and Altaf Bhai stood with us side by side hoping over the luggage from belt to another to help us find our bags as they proudly claim ”WE WONT LEFT ANY OF OUR HAJI BEHIND” I can vouch for that, not Just at the airport On arrival this resonance continuous till we depart from Saudia. The Few examples of the services below

Airport service and guidance
Well managed transport Service With spiritual talks to boost your Eman
Warm Wellcome at hotel
Allocating room with right and light minded people
Management happy to help if there is a need
Good Breakfast and food
Hot drinks and soft drinks available
Scholars available for religious question
Hotels close to haram
Professional staff

There are a lot to mention about this journey I would say INSHALLAHH we will use them again

جزاک اللّٰہ

I went to hajj with this group last year it was very professional and well organised it was there father and 3 brothers there was a big group of us but they managed it well I been hajj Bedouin 2014 but they weren’t that organised as this group I would definitely recommend this group and would go with them again

I would like to say that this company is the most informative systematic professional and organised company to go to hajj with there procedures are up to date and they operate the way all the big companies operate such as TUI and on the beach holidays Mr Arif and his sons Altaf Mahfouz and the other 2 brothers work together in a professional manner with the safety and comfort of all pilgrims at the top of their agenda the accommodation and service provided is prestigious But for a very lucrative price cheaper than many in the market but no corners are cut I would highly recommend this company to anybody that wish’s to complete their hajj in peace

Salaam. Thank you very very much to you and your team for providing us with the best possible service. Without your help and advice, we wouldn’t have been able to successfully complete our Hajj. Before coming, we were unsure about the rules and procedures but you allowed us to perform our Hajj stress free, leaving us to only concentrate on our deen. Inshallah, if we were to come back in a few years, your name would be the first to come to mind and we have and will continue to recommend you to all our friends and family. From beginning to end, our days were planned perfectly giving us enough time to complete everything. The 24 hour food service was magnificent. May Allah continue to thrive Arif Hajj & Umrah and we will always remember you in our duas. Thanks for everything - Naeem Akhtar & family (BD3).

I went to hajj for the first time with the worry of not knowing what to expect and knowing of other people's bad experiences i was concerned but travelling with arifhajj2019 was a blessing in disguise.
From day one when we met altaf bai he explained everything to us and put at ease. Arifhajj2019 where always available and helpful in any needs or requirements we had during our stay in makkah and madina.
I had a really brilliant hajj experience and would always recommend arifhajj they are a professionally run organisation once again thanks

Alhamdulillah for an absolutely amazing hajj experience with the arif group! No complaints whatsoever! We had such a smooth and positive experience. Operating on an honest policy and the family were just so lovely! Made us all feel safe and like one family.
So glad I made my journey of a lifetime with this group. Highly recommend to others and will definitely be sending my family members with them Insha allah.
I can’t even begin to imagine the stress they must be under to organise such large groups but alhamdulillah they handled everyone so well. Just fantastic!! 5* rating from me and Ather!! May allah bless you all and shower your family with continuous rewards and Barakah for the amazing service you provide!
Thank you so much for this unforgettable experience!! Overwhelming and lost for words. If you’re looking to book, you will definitely be making the right choice to go with arif hajj and umrah. ❤️

Would recommend Arif Hajj and Umbra setvice all day long . Been on Hajj and Umbra with them with all my family , looked after every step of the way , the guidence and team leader service first class . Look forward to going with them in the future again in sha Allah

I went on Hajj (2017)with Arif haj and umrah services with my husband and mother in law.My mother in law was in a wheelchair so Uncle Altaf and his family guided us throw our hajj, and made sure we got the best experiance on our hajj despite that my auntie was in a wheelchair. Everything went smoothly with no issues.
We had a really good experiance that we decided to go to umrah(with Arif hajj and umrah services) in December 2018 with all my children and husband. Once again we had lovely experience and can't thank Arif hajj and umrah services enough.I would highly recommend Arif hajj and umrah services to anyone thinking of going to hajj or umrah.