Great reason to understand this, never got it anywhere else, they take responsibility for each and every question you forward and quick response as well. Every detail you want to know, they... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Having dealt with another passport company for about the same amount of money and not gotten any help, not even a hint, I ended that relationship, got a refund, and employed passport visa express.com... See more
I discovered my passport was going to expire in March and I am scheduled to go on a cruise in January, didn’t realize it had to still be valid for 6 months beyond cruise date. PANIC! I found Passport... See more
#1 I got all the Visas we needed and had no issues whatsoever wth our border crossings. Thanks. #2 I found the workflow and confirmations somewhat confusing. After we subbmitted the paperwork I di... See more
Company details
Written by the company
We are a privately owned and operated expediting company dedicated to providing superb customer service and personal attention to your Passport and Visa expediting needs. For more than a decade, we've been a trusted partner of individuals and businesses and have handled thousands of travelers' vital documents with speed and care. Let us help get you there!
Passport Visas Express
Written by the company
Contact info
1911 N. Fort Myer Drive # 104, 22209, Arlington, United States
- 1-888-596-6028
- CustomerService@passportvisasexpress.com
- passportvisasexpress.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
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Very fast and efficient!
May 29, 2026
Karla was amazingly helpful and…
Karla was amazingly helpful and responsive while gathering our documents.
May 26, 2026
Speedy Services
May 22, 2026
The experience was stress free
The experience was stress free. I chose the "do-it-yourself" approach and staff were always available to answer my questions via chat! They put the information I sent together to complete the application--make sure our visas would last the duration of our trip. We were pleased!
May 26, 2026
They made sure our applications were accurate
When I made errors on my visa application, then submitted it, I contacted Passport Visas Express via Chat and email. They responded right away and said that they took care of everything. Then my husband left a question blank on his visa application and they called to ask for the missing information. What a relief!
May 22, 2026
This is a totally unnecessary service
This is a totally unnecessary service. I was directed to this site by Rod Scholar which was inappropriate. I should have been given clearer directions to apply directly to the UK site for only the $20 fee. In addition I had to call for assistance in how to upload my passport because the instructions weren’t clear. People should avoid this site.
May 18, 2026
Always a great customer experience
i’ve used PassportVisasExpress many times. I’ve never been disappointed with their efficiency and terrific customer service. They actually answer the phone to help with any customer concerns and questions and are always kind and patient. They also very promptly respond to email inquiries. My thanks again to Melissa during my most recent experience.
May 18, 2026
Excellent quick communication and…
Excellent quick communication and assistance with scanned pics.
May 14, 2026
I was able to get the ETA Visa
I was able to get the ETA Visa within a day of submitting, but since I am old and not good with technology, it was stressful and hard for me doing the photos/scanning, but I was able to complete it after resubmitting two more attempts for the passport scan photo. My passport doesn't lie flat.
May 8, 2026
Ebony was very patient and helpful with…
Ebony was very patient and helpful with all my questions.
May 8, 2026
I had a great deal of trouble signing…
I had a great deal of trouble signing in to my account from several years ago. Once I got signed in, it was very easy.
May 6, 2026
On my phone I find the process...
On my phone I find the process of doing it myself daunting. Gotta scroll to find what's next, no clear indication of what is wrong when completing the forms. The uploading and then downloading required passport and photo for me was hard (73 years old). Chat box helped and once I got it all online the approval only took a short time. Thanks for getting it done!
April 29, 2026
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