The most gorgeous drying robes ever!! What differentiates them from others is the texture is so soft, dries my dogs within 20 minutes, looks the part and the colours are gorgeous!! Also the embroidery... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are a stockist of the pastel pooch dry robes & we love them. Before stocking them we tried other brands which we felt weren’t that great in fit, design or colour. We stock all sizes in a va... See more
Company replied
We ordered a MD Sage Green Drying Coat with an embroidered snowflake and my dogs name. Not only is this the best looking drying robe I’ve ever seen but it fits my dachshund perfectly has Velcrow to... See more
Company replied
This is the 3rd toweling robe I have bought from Pastel Pooch Boutique, this was for my parents new puppy and my boys have their own. They are super soft and help absorb any water post bath or wet wal... See more
Company replied
Company details
Written by the company
At Pastel Pooch, we love all dogs big, small and anywhere in between. That is why we only use the highest quality material for our drying coats, putting your dogs comfort above anything else. We aspire to have coats to fit every breed and we are continually growing our already extensive sizing guide with more exciting colours to come soon.
Contact info
United Kingdom
- hello@pastelpoochboutique.co.uk
- pastelpoochboutique.co.uk
4.9
Excellent
245 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab quality
Fab quality, easy to use and an all round lovely hooded pet towel for my labradoodle. He’s very comfy in it and loves lounging around the house in it! I may have to get another one to help with the washing!
December 26, 2023
Reply from Pastel Pooch Boutique
Thankyou so much for taking the time to share your feedback. So happy to hear that your pooch loves his drying coat!
Great quality drying towel
Great quality drying towel. Especially love that you can wrap the towel right round, as there is lots of velcro to secure it. Very soft material and washes well.
October 27, 2023
Reply from Pastel Pooch Boutique
Thankyou for taking the time to leave a review, so glad to hear you love the coat!
Great products and brilliant customer…
Great products and brilliant customer service. Thank you :)
November 24, 2023
Reply from Pastel Pooch Boutique
Thank you so much for your review! We're thrilled to hear you had a great experience with our customer service.
Absolutely Amazing!!
Ordered 2 XXL drying robes for my golden retriever and I am blown away by the quality and the fit! We've had drying robes from elsewhere and they're either too small or too large, but these are absolutely perfect. The material is so soft and when done up the robe is nice and secure but still has room in it for her to move about - absolutely love!
December 3, 2023
Unprompted review
Reply from Pastel Pooch Boutique
We're over the moon to hear that you love your coats, and they fit perfectly! Your happiness is our top priority, and we're grateful for your positive feedback.
Reply from Pastel Pooch Boutique
A big thank you for taking the time to share your feedback with us! We truly appreciate it.
Amazing quality!
I bought a drying robe for my big lab Buddy and he absolutely loves it! The quality is amazing and the sizing is perfect 😁
Would 100% recommend to anyone after a quality drying robe xx
December 1, 2023
Unprompted review
Reply from Pastel Pooch Boutique
We're absolutely thrilled to hear that Buddy loves his coat! 🐾 Your review has made our day. Thank you for sharing your experience with us.
Reply from Pastel Pooch Boutique
Thank you for your review and feedback! We appreciate your support.
Amazing Quality Dog Drying Coat
Great website, great price and beautiful quality! So thrilled with our purchase of two of the dog drying coats. Our dog is a large breed and the xxl size fits generously, making sure that she's comfortable as well as warm. Can highly recommend these, which are a lot less in cost that some of the other drying coats out there on the market, but of no less quality.
November 20, 2023
Reply from Pastel Pooch Boutique
Thank you so much for your kind review! We're delighted to hear that you love your drying coats. Your positive feedback means a lot to us and motivates our team.
Quality 10/10
I have ordered 2 in the last week, super quick delivery and the quality is 10/10! Can’t wait to order our next colour!
November 19, 2023
Reply from Pastel Pooch Boutique
We're delighted that you love your drying coats! Your positive review has made our day. Thank you for your kind words and for choosing our products.
Excellent guidance and quality
I was given very accurate info re. sizing. The colour is gorgeous for my golden retriever and so soft, thick and warm. It got most of the remaining water from his coat post hydrotherapy. Very very satisfied and so is Bailey! Jayne
November 9, 2023
Reply from Pastel Pooch Boutique
Thank you so much for your kind words and lovely review! We're thrilled to hear that Bailey likes the coat. Your feedback means a lot to us, and we're grateful for your support.
Great drying robe
An amazing, soft & fluffy drying robe ( or dressing gown as we’ve been calling it 🤣) that is perfect for our miniature dachshund
October 28, 2023
Reply from Pastel Pooch Boutique
Thank you for your wonderful review! We're delighted to hear that your dachshund enjoys the doggy dressing gown. Your feedback brightened our day, and we appreciate you taking the time to share your experience.
Excellent
Easy to order...placed on Monday, received on Friday... excellent service and great product! Thank you
October 23, 2023
Reply from Pastel Pooch Boutique
Thank you so much for taking the time to leave a review. Your feedback is greatly appreciated, and we're thrilled to hear about your experience.
Excellent customer service!
There was a sizing issue with something that I ordered. The team at Pastel Pooch Boutique responded to my email quickly, dealt with the problem and made it right straight away. Excellent customer service, would absolutely recommend!
October 10, 2023
Reply from Pastel Pooch Boutique
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with our customer service team. Providing excellent service is at the core of what we do, and we're thrilled we could swiftly address your concern. If you ever need further assistance, please don't hesitate to reach out!
The only drying coat you’ll need
This is my second drying coat from Pastel Pooch Boutique, I absolutely love the quality, drying time and softness of them compared to others I’ve bought in the past.
I’d thoroughly recommend investing in one.
October 23, 2023
Reply from Pastel Pooch Boutique
We sincerely appreciate your kind words and positive review regarding the quality of our drying coats. Your feedback means a lot to us, and we're delighted to hear that you're satisfied with our products. Thankyou for your support!
Excellent costumer service and…
Excellent costumer service and wonderful product! Exactly what we needed 😊
August 23, 2023
Reply from Pastel Pooch Boutique
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us, and we're delighted to have been able to assist you.
We absolutely love our drying robes
We absolutely love our drying robes from Pastelpooch Boutique. They are high quality, wash really well with no colour fading and have lots of adjustment. Perfect not just for drying off the pups but also acting as an anxiety wrap, with the hood up they help muffle the sound of fireworks and help the pups to relax.
October 16, 2023
Reply from Pastel Pooch Boutique
Thank you so much for your kind words! We're absolutely thrilled to hear that you love our products and that they're making a positive difference for your pooch. Helping with anxiety is one of the reasons we're so passionate about what we do. If you ever need further assistance or have any questions, please feel free to reach out!
Reply from Pastel Pooch Boutique
Thankyou for your kind review 😊
New sage Pup 😁
Excellent communication when I queried sizing before ordering for our new puppy.
Decided on an Xs.
Delivery was super quick...
Pastel robe is a lovely sage colour and so soft. We haven't used just yet as only had our pup for 4 days, and he hasn't had his first bath yet plus think it may be a little to big still at moment as he is so tiny. Also ordered an enrichment mat in the sage green too looking forward to seeing what pup does with it soon
Will definitely order again.
September 28, 2023
Reply from Pastel Pooch Boutique
Thank you for sharing your wonderful feedback! We're thrilled to hear that we could assist you in finding the perfect size, and we're delighted that you love both the coat and enrichment mat. Wishing you all the best with your new puppy! If you ever need further assistance, don't hesitate to reach out.
Beautiful dry robes
Beautiful dry robes, well made and lovely and soft.
I like to buy from small companies and this one is fantastic. Quick delivery.
October 2, 2023
Reply from Pastel Pooch Boutique
Thankyou so much for supporting our small business. We are so glad you love your drying coats!
Absolutely adore these 😍
Absolutely adore these 😍 I went a size up for my Labrador and border collie and got them an XXL. More roomy for them to roam around in and fits perfectly, they know they get dried when they come in and not instantly go to the drying coats instead of towels 😂
September 26, 2023
Reply from Pastel Pooch Boutique
Thankyou for your lovely review, so happy to hear you all love the drying coats!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.