PastPay Reviews 6

I had a very disappointing experience with Past Pay. In my opinion, their business practices are misleading and unfair to customers. They initially purchase invoices, creating the impression that everything is handled smoothly. However, if a customer later faces liquidity issues, the situation is suddenly pushed back onto us instead of being managed professionally.

This approach feels deceptive and leaves both businesses and customers in a difficult position. Transparency and reliability are essential in financial services, and unfortunately, Past Pay did not meet these expectations.

I would strongly advise others to be cautious before working with them.

Appalling implementation of a service from a buyers perspective. Requests basic company details, such as name and company house registration number, contact name and contact methods, only for the system to transpose these into incorrect fields and adding additional prefixes to company details.

Let me explain:
Scottish registered businesses have a SC prefix, GB is only for British registered companies. We’re also not VAT registered, which isn’t a requirement to use PastPay.

When we submitted our details at checkout PastPay transposed our registration number into the VAT registration field and also prefixed it with the additional GB (so GBSC******)
The resulting outcome was a decline - with incorrect info is it any wonder we got declined.
Additional we get an email contradicting this, stating the seller has processed our order and PastPay now need us to click a link to verify the order. Click link, login to PastPay and the message - declined transaction.
Tried WeChat, says reply within a few minutes, I gave up after 20 minutes waiting.

Definitely don’t recommend these for B2B Financial funding !! They are Operating from outside UK, that should have been a redflag

broadest geo coverage and easy implementation made us go with PastPay. Great customer support, so far we are very happy with our decision

Really useful product to have in our store and was super easy to integrate.