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2.4

Poor

TrustScore 2.5 out of 5

19 reviews

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Rated 1 out of 5 stars

Careless pathao

Why the pathao restro app has been so careless I mean don't you guys want to earn money whats the rule about 5 minute waiting after placing the order? You don't call them nor inform them you just cancel the order

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Rude behaviour of delivery man is very…

Rude behaviour of delivery man is very common. They don't consider any circumstances while delivering valuable items. I was home alone with baby of 3 month and told delivery man to give the product in front of my flat. He said they do home delivery not room delivery in a very inappropriate manner.In my downstairs there is a shopping mall , I can't get down in home cloth with baby any time.the helpline doesn't do any actual help when needed .

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Worst food service

Worst service for food. The rider himself ate the food. Takes more than 2 hrs for the delivery.Rude delivery person.Asked for extra money after delivery.They list the low rated resturants for high commission income.Get out of Market Pathao for food service.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Pathao parcel Disappointed!

Pathao parcel service is very disappointing. They should improve their rider efficiency and cooperation. I had to cancel my request twice and couldn't able to send my parcel on time. Highly disappointed.

September 26, 2024
Unprompted review
Show reviews in all languages. (19 reviews)

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