Booking is easy, but a little tricky if it’s for a minor. Registering under your own name means that shows on the booking, and while you can add the patient’s name, it doesn’t always appear automatica... See more
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I forgot my password and could not log in to my account because the email resetting the password never came. It took me a few minutes to go forward as a guest but about 4-5 appointments I was interest... See more
Company replied
The website is very clear and easy to navegate, though, the portuguese translation works only in the titles, not in the description. This is an improvement opportunity.
Appointment system is very easy to use and it quickly booked appointment.
Company details
Written by the company
Finde Ärzt*innen in Deiner Nähe und buche online Deinen Wunschtermin unter: https://patient.samedi.de/
Contact info
Rigaer Str. 44, 10247, Berlin, Germany
- 030212307070
- info@samedi.de
- patient.samedi.de
4.2
Great
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for your patience with me!
May 2, 2023
Unprompted review
No confirmation email received
I haven't received a confirmation email. And also there is no reminder email sent for the appointment.
April 10, 2023
Unprompted review
I forgot my password and could not log…
I forgot my password and could not log in to my account because the email resetting the password never came. It took me a few minutes to go forward as a guest but about 4-5 appointments I was interested in were already gone.
March 20, 2023
Unprompted review
Reply from samedi
Dear Marta,
please write to us at patient-support@samedi.de.
We help you.
Best regardts
your samedi- Team
Samedi is easy for users to book…
Samedi is easy for users to book appointments.
December 6, 2022
Unprompted review
Schnell und einfach process.
October 6, 2022
Unprompted review
I’m sorry but I do not understand…
I’m sorry but I do not understand German. I hit the ENG tab on top but only parts were translated I signed and checked areas that I could not read
September 12, 2022
Unprompted review
Reply from samedi
Dear Mike,
we are very sorry that you had a bad booking experience. We are currently working flat out to fix this error as soon as possible. As a temporary solution, we recommend disabling automatic translation functions into German (e.g. with Google Translate) for the website. For all other concerns regarding the appointment booking as well as any further queries, we are at your disposal at patient-support@samedi.de.
Best regards and stay healthy.
Your samedi team
The best praxis ever
The best praxis with the best doctor who got a very useable web site and model methods of booking teeming and consulting
August 23, 2022
Unprompted review
Great place with very friendly staff…
Great place with very friendly staff and also talk in English
July 15, 2022
Unprompted review
Very simple and fast!
July 12, 2022
Unprompted review
Smooth application and does it's work
Smooth application and does it's work. Mobile experience is also quite satisfactory .
July 3, 2022
Unprompted review
The waiting times are too long.
April 25, 2022
Unprompted review
Reply from samedi
Lieber Eric,
vielen Dank für Ihre Bewertung. Wir bedauern sehr, dass Ihre Erfahrung mit unserem Produkt nicht nach Ihren Wünschen verlaufen ist.
Schreiben Sie uns gerne an patient-support@samedi.de bei welchem unserer Kunden Sie Probleme hatten, damit wir Ihr Anliegen gezielt bearbeiten oder ggf. an die geeignete Stelle weiterleiten können.
Beste Grüße und bleiben Sie gesund.
Ihr samedi-Team
It was nice and easy to book the…
It was nice and easy to book the appointment for different type of section
April 4, 2022
Unprompted review
Bad user interface
Bad user interface, some functionality doesn't work. You could formally select language, but actually only unimportant fields and fields which is clear without translation will be shown on selected language. All other really important information still on original language. Stupid system.
January 31, 2022
Unprompted review
Reply from samedi
Dear samedi user,
thank you very much for your feedback and we are very sorry,
that your appointment booking did not go smoothly. We would like to know what exactly you mean by this. Therefore, we would be pleased if you could explain your experience again in more detail at patient-support@samedi.de. We look forward to hearing from you!
Best regards and stay healthy.
Your samedi team
There is no option for cancelling…
There is no option for cancelling termine
January 24, 2022
Unprompted review
The most effective
The most effective, fast, and easy service! The best experience finding the right doctor.
Thank you ever so much!
January 17, 2022
Unprompted review
Easy to book also in English!
November 24, 2021
Unprompted review
No Support and No Emails, Urgent Case
I have tried to book an urgent appointment today through the portal but did not receive any new password-activation emails. As a result, the service blocked my account until next Monday, which is the last thing a sick person wants.
I had to use my work email to create another account to book an urgent appointment for the next day morning, but even there I did not receive any emails. I have an online appointment, but have no link or whatsoever idea on how I will enter the video chat with my doctor. There is no customer support contact details and even the email they mentioned on this page earlier, does not work (my email was returned as undeliverable).
Your service let me down at a very critical moment and I am deeply disappointed with it.
November 15, 2021
Unprompted review
Reply from samedi
Dear samedi user,
Thank you for your review and we are very sorry,
that the booking process did not go as expected for you.
Regarding logging into your samedi account, I would ask that you send us an email at patienten-feedback@samedi.de so that we can help you reset the password or log back into your account.
After your successful appointment booking, you should receive an email where you can once again find the details of your booking and a link to reschedule, confirm or even cancel your appointment. Please also check your spam folder. If you do not find what you are looking for there, please contact us at: patienten-feedback@samedi.de. We look forward to hearing from you!
Best regards and stay healthy.
Your samedi team
Is too easy to book an appointment very…
Is too easy to book an appointment very fast I like 👍🏾, see you guys ok the 15th ✌🏽
September 6, 2021
Unprompted review
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