Patient First Research Reviews 

5
TrustScore 4 out of 5

4.1

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Company details

  1. Market Researcher

Written by the company

Patient First Research is a UK healthcare market research community connecting patients, carers and members of the public with paid research opportunities that help shape the future of healthcare. We believe the patient voice should be at the heart of every healthcare decision. By working with leading healthcare organisations, charities and researchers, we enable people to share their real-life experiences, influence the development of treatments and services, and be fairly rewarded for their time. Our mission is built on trust, transparency and respect. Every study is carefully reviewed, participant data is handled securely, and we proudly operate our Always Reward Promise, ensuring members receive a participation reward even if they are not eligible for a study after screening. We're also committed to giving back. Through our charity partnership programme, we help healthcare charities raise awareness, connect their communities with relevant research opportunities and generate additional funding to support their vital work. Whether you're joining as a member, partnering as a charity or working with us as a research client, our goal is simple: to make healthcare research more ethical, inclusive and rewarding for everyone.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.1

All reviews

(5)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company passionate about putting patients first

They are easy to register with, fantastic communication and definitely focused on putting their members first and you can tell they have a real passion for making a difference. Dashboard is easy to use, everything is clear and transparent. I have already participated in a study with them for excellent rewards. Even if not selected for the study with their always reward promise you still get a little something to say thank you. I love that you can easily transfer the money to your bank or give back and donate to charities that matters most to you. The whole experience has been really great, and they are pleasure to deal with.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

I had excellent experience very good …

I had excellent experience very good Respectful would recommend

August 1, 2026
Unprompted review
Patient First Research logo

Reply from Patient First Research

Thank you so much for your kind review and recommendation. We're delighted to hear that you had an excellent experience with Patient First Research. Treating every member with respect, kindness and professionalism is at the heart of everything we do, so it's wonderful to know that this was reflected in your experience. Thank you for being part of our community, and we hope to welcome you to many more studies in the future.

Rated 5 out of 5 stars

Such a great platform and swift rewards

August 1, 2026
Unprompted review
Patient First Research logo

Reply from Patient First Research

Thank you so much for taking the time to leave us a review! We're delighted to hear you've had such a positive experience. It's wonderful to know you found the platform easy to use and that your reward was received quickly. We believe that taking part in healthcare research should be a straightforward, rewarding and transparent experience, so your feedback really means a lot to us. Thank you for being part of the Patient First Research community—we look forward to welcoming you to future studies!

Rated 5 out of 5 stars

Registered member and have already…

Registered member and have already participated in a study with these guys. The whole experience has been great so far! Communication was friendly and helpful and I genuinely felt my opinions mattered. It’s great to see a company putting patients first and their always reward promise is amazing!

July 24, 2026
Unprompted review
Patient First Research logo

Reply from Patient First Research

Thank you so much for your lovely review. We’re delighted to hear that you’ve already had such a positive experience with Patient First Research.

It means a great deal to know that you felt listened to and that your opinions genuinely mattered — that is exactly what we want every member to experience. We’re also so pleased that our Always Reward promise stood out to you.

Thank you again for being part of our community and for helping shape better healthcare through research. We hope to welcome you to many more studies in the future.

Rated 5 out of 5 stars

Amazing highly recommend

Amazing highly recommend

Nicholas is amazing

Cannot wait to do more

July 24, 2026
Unprompted review
Patient First Research logo

Reply from Patient First Research

Thank you so much Asim!

We're delighted to hear you had such a positive experience and Nicholas will be especially pleased to read your kind words. We really appreciate you taking the time to leave us a review.

We can't wait to welcome you back for many more research opportunities. Thank you for being part of the Patient First Research community and for helping to make a difference through research.

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