Patriot Gold Group Reviews 

699
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their high level of knowledge, professionalism, and helpfulness, making all interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many appreciating quick responses, proactive follow-ups, and a personalized approach. Reviewers found the entire investment process smooth, efficient, and stress-free. People felt confident and at ease with their investments, often noting the company's commitment to their financial well-being. Many reviewers also appreciated the personalized guidance and felt valued throughout their experience. The service is highly recommended by customers for simplifying complex financial decisions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional availability and... See more

Service

Customers had positive experiences with service, consistently reporting it as great and top-notch, with many... See more

Product

Consumers find the product to be positive, with many highly recommending the purchase or sale of metals,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, wonderful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Andy Clay and Tim Ranson were very informative about precious metal being part of my retirement portfolio and hedge against inflation. Also tax free 401K rollover convinced me to act without hesitati... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold Dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

699 reviews

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5.0

All reviews

(699)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience purchasing precious metals

I was very pleased with the process of buying precious metals through Patriot Gold Group. Ron made the journey easy to understand and provided a wealth of knowledge that I could delve into on my own time.
I would recommend anyone thinking of purchasing precious metals to strongly consider contacting Patriot Gold Group.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Patriot Gold Group is a great company!

I recently had the distinct pleasure of working with Kristen Tucker in transferring my 401(k) assets to a Patriot Gold Group IRA. With the glut of gold sellers in this market, incessantly pitching for business, I wanted to be sure that I selected the best and most trustworthy firm. After conducting thorough due diligence, I selected the Patriot Gold Group, and was connected with Kristen. Kristen is highly skilled with deep technical knowledge, superb customer service, authenticity, honesty, integrity, and transparency—all topped off with a most winsome personality. She was patient in walking us through the process, rendering it easy and stress free. I cannot offer a higher or more glowing testimonial than this for Patriot Gold Group and Kristen. Call them today! SMM

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Frank is the man

Worked with Frank who was had an impressive and well organized wealth of information. I found him and the info to be invaluable.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

The team at Patriot Gold was incredibly…

The team at Patriot Gold was incredibly helpful and understanding when I was experiencing a financial emergency. They helped me by making my gold assets quickly available to me in a timely manor, for sale at a great market rate. I am so extremely grateful and I let everyone know to do business with Patriot Gold Group.

Gilbert Lozano

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

I initially engaged with another gold…

I initially engaged with another gold firm, but I was disappointed by their communication and delays. That’s when I decided to reach out to the Patriot Group, and I’m so glad I did. From the start, Chance Bryant and Charlie Chartoff were exceptional. I had little knowledge about the gold market, but they took the time to thoroughly educate me. They provided comprehensive literature and answered all of my questions with clarity and patience. Their professionalism and excellent communication made me feel confident in my decision to move forward. I never once had to follow up with them—they were always one step ahead. The paperwork process was quick and seamless, and I couldn’t be happier with the outcome. I highly recommend the Patriot Group for anyone considering gold investments.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service! Very friendly and informative staff!

Doing business with Patriot Gold group has been great! I have dealt with Will Manning several times, and he has always taken his time to explain everything I need to know about my investment. He has always answered and returned my calls and has been very easy to talk with!

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

The account rep

The account rep. that handled my transaction, Mr. Andy Clay, did an outstanding job with every aspect of things. Would highly recommend the company and Mr. Clay.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and easy to work with.

“At first I was suspectful but I went with the recommendation of an online personality that I truly trusted. I was very happy with Patriot Gold Group and with Andy who was always there, helpful and patient with my questions. I will continue to put some savings in metals with Patriot Gold Group as I know that when I need them, they are easy to contact, responsive and there are no tricks. It was very easy for me to buy and sell when I needed to.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Mr. Jack Hanney, The Patriotic Executive.

Mr. Jack Hanney, CEO is a an exemplary Executive Director, who shall put all his long and diversified wise experience for the benefit of all his customers, no job is big not another job is small. He is instrumental in communicating with customers, and if he was on another call when you call him, he shall call you back immediately. The first thing he would say is an apology for not answering your call at the same moment you called him.
He always tried to accommodate me when dealing with me, and shall give me the best competitive price he can, compared to the advertised ones by other competitive Companies.
He is amicable and fun to work with…
About the delivery of the merchandise which is directed by his partner Mr. Mike Celano, Sr.; he is very accurate and he always accommodates his customers including me for the best delivery date, when I or any customer is available per our choices.I really vote for patriot Company with Five “5” Golden Stars, but actually they deserve more if the scale allows for more than 5 Stars.
Thank you Mr. Jack Hanney for your excellent work ethics…
Magdy Hanna

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

I contacted Patriot because I wanted to rollover a 401K into Gold and Silver

I contacted Patriot because I really wanted to add Gold and Silver to my portfolio. I have a speech disability due to a previous medical issue. On my initial call I was placed in contact with their sales executive Jacob. He worked with me, and took the time to focus on my vocal challenges. When I asked questions, he did an outstanding job of explaining the transfer (rollover) process from a previous 401K into physical Gold and Silver. He made some recommendations on what to purchase and when I made the transfer, Jacob guided me right through the application and paperwork. I will definitely recommend Jacob and the Patriot team to my family, friends and colleagues. This is a "Customer Centric" company focused on total customer satisfaction.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

My experience has been nothing but…

My experience has been nothing but positive and in these crazy times it's one thing that makes me feel at ease. Fantastic customer service support. They work for you and want to do better. What more could I ask for?

July 24, 2023
Unprompted review

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