Patriot Mobile Reviews 

23,798
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 8,234 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff who guide users through switching carriers with seamless efficiency. Consumers deeply appreciate the American-based customer support, noting that representatives are consistently polite, highly knowledgeable, and easy to understand. Many people also highlight reliable network coverage and reasonable monthly rates that help them save money. Some reviewers were not happy with the pricing or unexpected charges, feeling that certain plans became too expensive over time. A few other people also felt that customer support fell short when trying to resolve specific technical problems or locked phones.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising reliable coverage and helpful support staff.... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are polite,... See more

Staff

Customers had positive experiences with staff, highlighting their kindness, patience, and helpfulness during... See more

Price

Reviewers mention positive feedback about price, highlighting significant monthly savings and rates that are... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was considerate, kind and helpful in navigating this 76-yr-old brain into the information highway age. I didn't think about it at the time. But, I may soon have to ask about a phone with bi... See more

Company replied

Rated 5 out of 5 stars

Kindness, congenality, honest and quick to fix anything. One of the supporting things you do that totally compliments your business is while so many other Companies are sending their customers to Cu... See more

Company replied

Rated 5 out of 5 stars

While on vacation to Alaska our service lost data and was spotty on voice. On calling support we were assisted by a rep to reassign our esim and transferred to another network that had better coverage... See more

Company replied

Rated 5 out of 5 stars

When I called in, everything was spelled out in order and clearly explained on how to change my carrier. I was amazed that I was able to change everything so easily since I am technically challenged w... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Telecommunications Service Provider

Written by the company

Patriot Mobile is America’s only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G networks. We are committed to providing our members dependable wireless service and exceptional support, while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life and the needs of our Veterans and First Responders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

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4.7

All reviews

(23,798)

7,979 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Switching over was so easy

Switching over was so easy! Coverage is great. I had a signal almost all the time on vacation, even in the mountains.

August 26, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

I'm a new customer only 1 month so far…

I'm a new customer only 1 month so far very good

August 26, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

Actually spoke to a real human great…

Actually spoke to a real human great customer satisfaction couldn’t ask for anything better thank you

August 12, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

Customer service was great

Customer service was great, answered any and all questions, very helpful.
The ease of transferring carriers.
The quality of product, so far so good.
Thank You Patriot Mobile.

August 25, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 4 out of 5 stars

Price for phones was good

Price for phones was good, talking to real people good, service is good. Hope it stays good, and a Christian company is praying is true. Glory to God is a real thing.

August 12, 2026
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Reply from Patriot Mobile

Thank you for your kind words! We’re grateful for the chance to assist you and truly appreciate your recognition of our team’s courteous and knowledgeable support. At Patriot Mobile, we strive to serve our members with excellence while supporting Christian conservative values and honoring God in all we do. Your support helps us continue making a difference!

Patriot Mobile Team

Rated 4 out of 5 stars

I think the company is doing amazing

I think the company is doing amazing. The only thing I would like to see is a discount for families in full-time ministry. Our family has utilized Patriot Mobile for several years now and we will continue. We have 5 lines with limited data that runs out each month. We are on the 3 gb plan because we cannot afford more. Wherever possible we want to support companies like Patriot who align with our values. It would be great if you offered discounts for ministry families. Also, I’ve suggested you to other families. One, who is also in ministry, said it was cost porhibitive for them. Just a suggestion. Thanks,
Jeff

August 11, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review and for being a loyal Patriot Mobile member for so many years! We truly appreciate your family’s support and your willingness to recommend us to others.

We also appreciate you sharing your feedback about a potential discount for families serving in full-time ministry. We understand that affordability is especially important for families with multiple lines and limited data needs, and we’ll be sure to pass your suggestion along to the appropriate team. Thank you for taking the time to share your experience and for supporting Patriot Mobile and our mission!

Patriot Mobile Team

Rated 3 out of 5 stars

Issue July 10 given to Taylor Cofer…

Issue July 10 given to Taylor Cofer about billing error has not been resolved. Heard nothing since July 10

August 12, 2026
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Reply from Patriot Mobile

We are sorry for the confusion. On July 15, shortly after 10 AM, a Tier 2 agent called your primary phone number and spoke with you by phone. During the call, you decided that you wanted to wait to join the Pay It Forward program until you were able to do so for both phone numbers on your account. Since then, we have not received any requests from you indicating that you need assistance or that you are ready to join the program. Please call us at 972-728-7468, as our team would be happy to assist you!

Patriot Mobile Team

Rated 3 out of 5 stars

the unlimited data is a lie it does not…

the unlimited data is a lie it does not just slow way down it does not work at all and many times it uses cell data when im home on wi-fi so i still get small amounts of cell data charged when it should be using wi-fi

August 23, 2026
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Reply from Patriot Mobile

We appreciate your feedback. All Patriot Mobile plans include unlimited calling, texting, and data. Each plan provides high-speed data up to the GB amount selected, such as the 6GB plan at $40/mo. Once the high-speed allowance is reached, speeds are throttled for the rest of the billing cycle, but service continues without overage fees or loss of access. If your phone uses data while connected to Wi-Fi, you may need to disable Wi-Fi assist in settings. Please contact us for assistance!

Patriot Mobile Team

Rated 5 out of 5 stars

Great Service and a Great Price

You have always answered any questions I have had. Any issues have been resolved quickly. I appreciate that your customer service is American based because I feel that the representatives understand what I am telling them. Your pricing is more than fair and I appreciate the causes you support.

August 12, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

I don't have to do anything

I don't have to do anything, the price is affordable, and the service is really good.

August 12, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

Connectivity

Customer service is ALWAYS kind and skilled!

August 25, 2026
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Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

Yasmin was very friendly

Yasmin was very friendly, helpful, and understanding. She provided an accurate quote and helped set me up with tech support when I transferred my device from ATT to Patriot Mobile Valor (Verizon). I enjoy using the app to view my data usage and I have enjoyed using Patriot Mobile. I am glad that I made the switch.

August 26, 2026
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Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars

TESP

Has been excellent

August 12, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 1 out of 5 stars

Spam calls by the dozens everyday.

I don't know why but ever since I moved from Verizon, I'm getting more than a dozen spam calls A DAY!!!! It starts around 7 to 8 a.m. and continues past 9 p.m. at night. It's to the point now that I don't even turn the volume up, so I don't hear the ringing come through. I'm guessing that someone. AT&T, Patriot, or Verizon has sold our number to the spam world. Patriot will NOT answer the customer service number anymore. I called 611 and got AT&T their answer to the problem was to "Block" the number. I already do that, the spammers just use another number. I have no idea how they get so many numbers. I have received two spam calls that show it's from a doctor's office not just a number. AT&T also suggested that I call the "Do not call registry". Problem is that I have to put in the phone number that I want to register. I'm guessing I'd be putting in several hundred numbers with more added each day. I don't know why this is happening now, just after moving over from Verizon. I wonder if there's a limit to the number of calls that my phone will block?

August 12, 2026
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Reply from Patriot Mobile

Please know that 611 is not the number to use to contact Patriot Mobile. Our direct customer service number is 972-728-7468, and our toll-free number is 1-877-367-7524.

We’re sorry to hear about the unwanted spam calls and understand how frustrating that must be. Patriot Mobile does not sell our members' personal information. Your privacy is very important to us. Unfortunately, Patriot Mobile does not currently offer a built-in spam control system. However, you can file complaints with the FTC or FCC and register your number at donotcall.gov. If the spam calls continue, you may want to consider using a reputable spam-control app. Our 100% USA-based team supports Christian conservative causes and values and is here to assist. We've emailed you some additional steps that may help!

Patriot Mobile Team

Rated 5 out of 5 stars

customer service

August 26, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars

My new phone is great

My new phone is great! Thanks for guiding me through the switch from "Flip" to "Smart".

August 12, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars

simple to register

simple to register, working great

August 26, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars

Very honest and kind.

Very honest and kind.

August 11, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars

Price hasn't changed once since signing…

Price hasn't changed once since signing up and it's as good or better than Verizon.

August 25, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

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