Patron Security Ltd Reviews 35

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very prompt service. The person who attended was friendly and informative, he explained what had caused the problem and my options. Could not have asked for a better service.

Company replied

Rated 5 out of 5 stars

Outstanding support at reasonable prices but best of all it's an organised company not just a skilled stand alone person. The back end admin is well organised with service and support we have r... See more

Company replied

Rated 4 out of 5 stars

Very hard to fault the service from Patron Security. All enquiries were responded to quickly . Every driveway is different and Patron were happy to spend the time to make we got the specifications r... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from James @ Patron replacing our new gate arms and hubs. Patron went out of their way to replace our gate arms and hubs with what we had which is not their normal supply. Other fi... See more

Company replied

Company details

  1. Construction Company

Written by the company

Intruder Alarms, CCTV, Gate Automation, Audio/Video entry system, Bespoke Wifi, Network, TV, Audio, Security and Home Automation systems installed and maintained to your needs throughout Kent and the South East.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

35 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A great experience

A great experience from start to finish. The installers were very professional, polite and turned up on time. Definitely would recommend.

March 30, 2022
Unprompted review
Patron Security Ltd logo

Reply from Patron Security Ltd

Thank you so much Jason :)

Rated 5 out of 5 stars

These guys are the best

These guys are the best. From start to finish they provided a professional and efficient service. They kept me informed if they we’re running late, sent a text the day before each visit as a reminder for me. Finished when they said they’d finish. Just excellent.

October 14, 2021
Unprompted review
Patron Security Ltd logo

Reply from Patron Security Ltd

Thank you so much for your kind words James. We are so pleased you are happy with everything and hope to work with you again in the future :)

Rated 5 out of 5 stars

A highly reliable provider

Service from a reliable provider that is always prompt to respond to calls - and always turn up at agreed times. Their technicians are polite, friendly and willing to go the extra mile to please.

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and quality work

From the very first visit by Duncan, Patron provided a first class service. Duncan was fantastic with his communciation and custom design of our gates, making suggestions and tweaking the design to our exact requirements. They came out several times and with samples of the composite wood so we could make our final decision. The whole team are friendly and professional and we are so pleased with our drive gates. They even came back to do a couple of touchups to the gates and brickwork. We would highly recommend them.

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Patron

Excellent service from Patron. The guys on site efficient and polite, office staff very helpful and efficient to. Have used Patron twice now and would definitely recommend them, very professional overall.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Safe & Sounds at The Dog House

Patron have continuously looked after our security system at The Dog House, they offer a professional and timely service and are great to work with.
They have recently installed an amazing audio set up allowing us to play music for customers inside and out.
Highly recommend Dan and his team

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Very prompt, knowledgeable service

Very friendly, knowledgeable and prompt service. I called as a one off after being recommended and I wasn't disappointed. Same day service, polite, professional and a great engineer called, Tom, visited to carry out some work. Wish we'd found this company sooner!! Highly recommend.

April 8, 2021
Unprompted review
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