Paul Byron Reviews 

16,527
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,028 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, with numerous orders arriving safely on the very next day in pristine condition. Shoppers also genuinely love the vast selection of comfortable footwear options available and the remarkably smooth, hassle-free online ordering process. Some reviewers were not happy with unexpected delivery delays, noting that their parcels occasionally took up to a full week or longer to reach them. A few consumers additionally mentioned receiving incorrect sizes or experiencing minor challenges regarding the specific fit of certain shoe models.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the extremely speedy and... See more

Product

Customers had positive experiences with product quality, describing shoes as very comfortable, stylish, and... See more

Service

Customers consistently note positive experiences with service, highlighting great value and fast delivery.... See more

Order

Clients share positive opinions on order, highlighting exceptionally fast delivery times and smooth online... See more

Quality

People report positive experiences with quality, highlighting great footwear and fast service. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a pair of everyday, working around the house, shoes in a hurry, as my pair had given up the ghost. I ordered a pair, and it happened to be over the August Bank Holiday. They were dispatc... See more

Company replied

Rated 5 out of 5 stars

In my experience Byron shoes can be relied upon to give immediate attention to mail orders. I ordered outside office hours and two days later my shoes arrived in the post. A great service which avoids... See more

Company replied

Rated 5 out of 5 stars

the size i was looking for is wasn’t available, i was able to use the watsapp contacted as suggested on the page and someone got back to me within minutes to make it available and other updates. shoes... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this shoe store. I placed my order on Friday and had the shoes delivered on Saturday less than 24hours after I placed the order. The package was in perfect condition and my daughter... See more

Company replied



Company details

  1. Shoe Store
  2. Boot Store

Written by the company

Founded in 1978, Paul Byron has become one of Ireland’s most recognised and trusted retailers. Over that time the company has continued to grow adding new stores, brands, categories and departments. The business now operates 17 stores across the Republic of Ireland and has established itself as Ireland’s largest independent footwear retailer. We are still Irish owned and operated. We are immensely proud of our heritage and the loyal following we have built up over 40 years operating in Ireland. Our business is constantly evolving and adapting to the ever changing market but our core values remain the same. Our teams are dedicated to providing the best customer service, they are the best in the business offering expert advice on all of your footwear needs. We are the footwear experts in Ireland… We offer the widest footwear range in the market with the biggest selection of brands across all categories ensuring we have something to suit all tastes and trends. Our website www.paulbyronshoes.com offers the largest online footwear selection in Ireland and continues to grow at pace as we pursue our omni-channel growth strategy. We pride ourselves on the loyal relationships we have with our customers and brand partners which have ensured the success of our business. Our kids department offers the largest selection available in Ireland, featuring the best brands in the footwear industry. We know how important it is to get your child’s footwear choice correct… our customers know their child’s feet are safe in our hands! Our kids department offers professional advice and fitting from their first shoes onwards. Our mission is to deliver Quality, Value and Fashion every day….


Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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4.9

All reviews

(16,527)

3,870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Jennifer,

We are so happy to hear you are very happy with your purchase! Thank you for taking the time to share your positive experience. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

I am delighted with my shoes

I am delighted with my shoes, nice white colour, comfortable, my last pair of fit flops lasted 5 years!

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Roisin,

We are so pleased you are delighted with your comfortable, white shoes! It's wonderful to hear your previous pair lasted so long. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great bargains

Ordered a pair of sketchers from Paul Byron online. Very easy website to navigate and great bargains. Very fast delivery

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Angela,

We are so happy to hear that you found our website easy to navigate and that you enjoyed the great bargains and fast delivery! Thank you for your wonderful feedback.

We truly appreciate your support of our Irish business.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Prompt delivery and sandals were…

Prompt delivery and sandals were perfect.

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Annette,

We are so pleased to hear that your sandals were perfect and that you received them so promptly! 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Very efficient and very helpful

Very efficient and very helpful

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Louise,

We are so pleased to hear you found our service very efficient and helpful! We truly appreciate your kind words and support.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

The quickest delivery ever

The quickest delivery ever. Will buy again from this store

September 5, 2025
Paul Byron logo

Reply from Paul Byron

Hello Catherine,

We are so pleased to hear that you experienced such quick delivery! We truly appreciate your kind words and look forward to your next visit. 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great selection online

Great selection online, easy to order great customer service & delivery.

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello,

We are so happy to hear that you found our online selection great, and that your ordering, customer service, and delivery experiences were excellent. We truly appreciate your kind words 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Good choice

Good choice. Super fast delivery and great saving. Thank you.

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello

We are so pleased to hear you made a good choice, received super fast delivery, and found great savings. Thank you for your kind words! 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Always 10/10 service

Always 10/10 service
Any issue is always resolved with no problem
Staff are very helpful & friendly
Prices are brilliant

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Sinead,

We are so pleased to hear about your consistently positive experiences with our service. It's wonderful to know that any issues are resolved smoothly and that our staff are helpful and friendly. We're also delighted you find our prices brilliant!

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality products!

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Maria,

We are delighted to hear you experienced fast delivery and are happy with the quality of our products. We truly appreciate your kind words 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery.

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Linda,

We're truly happy to hear that our service and delivery met your expectations. Thank you for your wonderful feedback.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great service

Great service - will definitely order from Paul Byron again.

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Alan,

We are so happy to hear you had a great experience with us! We truly appreciate your kind words and look forward to serving you again in the future.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Swift delivery

As advertised, good communication and swift delivery. Thank you.

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Alison,

We are so pleased to hear that your experience was as advertised, with good communication and swift delivery. Thank you for your kind words😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great service

Great service, quick and hassle free.

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Angela,

We are so pleased to hear that you found our service quick and hassle-free. Your positive feedback truly brightens our day. 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Lovely selection of shoes to pick from…

Lovely selection of shoes to pick from at a good price and prompt delivery.

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Geraldine,

We are so pleased to hear that you found a lovely selection of shoes at a good price and that you were happy with the prompt delivery. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to order and delivered with 2 days. 100% recommend

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Siobhan,

We are so pleased to hear that you received excellent service and found our ordering process easy. It's wonderful to know your delivery arrived within 2 days. We truly appreciate your 100% recommendation😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Good co to deal with and prompt delivery

Good co to deal with and prompt delivery in 2 days to Dublin. The Clarks boots are good except the black patient size 5 is a little smaller and tighter than the black leather boots both are ankle boots. I decided to keep the black patient boots as leather might stretch and I really like them
Thanks

August 17, 2026
Paul Byron logo

Reply from Paul Byron

Hello Veronica,

We're so happy to hear you had a good experience with us and that your delivery to Dublin was prompt! We appreciate your feedback regarding the sizing of the Clarks boots, especially the difference between the patent and leather styles. We are glad you love them and decided to keep them. Thank you for your positive review!

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Excellent attention

Excellent attention, delivery and return service, always a good quality and very good offers.

August 10, 2026
Paul Byron logo

Reply from Paul Byron

Hello Yenifer,

We are so pleased to hear that you consistently receive excellent attention, delivery, and return service, along with good quality and very good offers. 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

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