Paulgranelli Reviews 

55
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Paul fixed some earrings for me today while I waited and free of charge (I hadn’t purchased them from Granelli’s). It was a really kind gesture and greatly appreciated. There are some beautiful items... See more

Rated 5 out of 5 stars

An impulsive and surprise birthday present from my husband. As it was unexpected I hadn’t really given much thought to the design. I just told Christine that I wanted a cultured pearl ring with 2... See more

Rated 1 out of 5 stars

A scam operation. Nearly a year since ordering a £4000 watch for my daughter's 21st birthday. No explanation and no return of phone calls or emails. It would seem that Mr Granelli uses the intere... See more

Rated 5 out of 5 stars

We cannot recommend Paul Grannelli Jewellery highly enough. We picked up our wedding bands last week and they were absolutely perfect. Both Paul and Christine were extremely friendly and professional... See more


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4.3

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.3

All reviews

(55)

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Rated 5 out of 5 stars

We cannot recommend Paul Grannelli…

We cannot recommend Paul Grannelli Jewellery highly enough. We picked up our wedding bands last week and they were absolutely perfect. Both Paul and Christine were extremely friendly and professional to deal with. The customer service we received was second to none!. We will definitely be returning again soon.

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Was advised NOT to order because of expected delivery time (5 weeks) went ahead and watch arrived in 3 weeks. Can't ask more than to be advised of situation, excellent service, brilliant price.

June 8, 2018
Unprompted review
Rated 1 out of 5 stars

I am absolutely flabbergasted by the…

I am absolutely flabbergasted by the level of utter incompetence being shown by this company and its employees. I purchased a Tag Heuer watch for my 21 year son on 11 May 18 and I appreciated that it would take 3 to 4 weeks for delivery. I approached the company last week asking for confirmation that the item would definitely be delivered before 14th Jun 18. After several phone calls I am non the wiser and have been spun a Web of false promises from the get go! 2 emails have also been sent and we are still no further forward. Absolutely disgusting. So today I inform the company that I wish to cancel the order and request a full refund I am astonished to find out that they are unable to do that until tomorrow due to nobody being available. I am so annoyed and as a consumer I have been let down badly; I am now in two minds to approach trading standards to establish my rights as I believe that if I ask for a refund I should get it right away.

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

I ordered my first IWC

I ordered my IWC a few weeks ago.
As promised arrived safely, and I am very happy with the service and pricing.

The parcel was very well packaged and addressed correctly. I am enjoying my watch and will not hesitate to buy again from PG.

April 24, 2018
Unprompted review
Rated 5 out of 5 stars

21st Birthday Present!

Recently purchased and collected my daughters 21st birthday present. I’m absolutely delighted with the watch. Fantastic price and very friendly customer service from both Christine and Paul. Would definitely recommend and buy again from them.

March 17, 2018
Unprompted review
Rated 5 out of 5 stars

Just collected my new watch from PAUL…

Just collected my new watch from PAUL great service from all the team couldn’t be more satisfied with my purchase very helpfull from my first contact and great price 💍💍💍⏱⏱⏱ Brian

March 16, 2018
Unprompted review
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Reply from Paulgranelli

Thank you for your lovely review, It was a pleasure to meet you. Enjoy wearing your new Tag Heuer Watch.

From the team at Paul Granelli

Rated 5 out of 5 stars

I would highly recommend Paul and his …

I would highly recommend Paul and his staff to everyone. After initial discussion Paul knew exactly what I wanted for my wife's 50th and sourced a fantastic piece of jewellery. Nothing was too much hassle and the atmosphere was relaxed and friendly.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Great buying experience.

Very good experience, and I am over the moon with my purchase. The price was the best I could find and the watch was delivered on time and protected. I highly recommend this business, as they made the whole buying experience as smooth as possible, will definitely be coming back next time.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, bought an omega watch from Paul and it was exactly what i wanted and more, I have suggested this company to various family and friends and will be buying more products off them in the future.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service , Paul is the ultimate professional!
Paul sourced the perfect watch for my sons birthday, and made the occasion stress free and much more enjoyable.
Lisa Harris .

December 2, 2017
Unprompted review
Rated 5 out of 5 stars

Bought a 10 year old Rolex Daytona box …

Bought a 10 year old Rolex Daytona box and papers. Watch was perfectly described, all tags, booklets inner and outer box as well as original paperwork was present. Over the moon with my purchase and the service received, Paul and staff were so helpful, I will definitely be back soon for my next purchase! Cheers guys

October 18, 2017
Unprompted review
Rated 5 out of 5 stars

Love it!

Over the moon with my bespoke diamond ring. Paul was extremely helpful with guiding me in the design process and choosing the perfect diamond. It was all handmade on the premises and at an extremely competitive price. I've had so many wonderful comments on it and i will be highly recommending Paul Granelli Jewellers to everybody.

October 12, 2017
Unprompted review

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