Paultons Park Home of Peppa Pig World  Reviews 

1,023
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 342 reviews, reviewers overwhelmingly had a truly great and memorable experience with this wonderful company. Visitors frequently praise the spotless grounds, beautifully maintained gardens, and fantastic selection of exciting rides suitable for all ages and preferences. Families often mention the remarkably short queue times, exceptionally clean facilities, and the genuinely wonderful overall atmosphere found across the entire park. Some reviewers were not happy with occasional ticket booking restrictions and experienced unhelpful or overly strict staff interactions during their visits. A few other people also felt that certain food and drink choices were disappointing or encountered temporarily closed catering stalls during peak hours.

What people talk about most

Facilities

Reviewers mention positive feedback about facilities, noting that the park is spotless, well-maintained, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as friendly, helpful, and... See more

Product

Users describe positive interactions with product, highlighting fantastic rides, short queues, and a great... See more

Holidays

People report positive experiences with holidays, highlighting fantastic family outings filled with brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been merlin passholders for many years, but paultons park has now become our no1 park to visit. Friendlier staff, less ride times. Equality for all disabilities, ride access available and a... See more

Company replied

Rated 5 out of 5 stars

Another brilliant visit! Fantastic amount on offer for all age ranges, you can get on so many rides multiple times in one visit, loads of fun areas and a great water park, lots of shaded places to eat... See more

Company replied

Rated 5 out of 5 stars

Fantastic park for all the family, especially young ones. No wait times, great choice of food options and some great themed areas. Peppa pig world was a big hit! We went for Halloween and the decorati... See more

Rated 5 out of 5 stars

We local oldies won tickets to Paultons and have just had a lovely time there. We only did couple of rides,but enjoyed the aviaries, gardens and meerkat just as much. The river walk is very pleasant... See more

Company replied


Company details

  1. Theme Park

Written by the company

Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,023)

329 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant day out

Brilliant day out- park is clean and tidy, lots to do for all ages from toddlers teens and adults. Beautiful green spaces and lots of places to sit and picnic, also a wide range of food and refreshments. Good vegetarian options available too. Wait times for the rides were clear and the app helps you to navigate the park avoiding lengthy waits. The rides were great fun we loved the Drakon and Storm Chaser rollercoasters! Good value day out as there is so much to do.

September 19, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Helcat,

Thank you for taking the time to share such a detailed review of your brilliant day at Paultons Park. We’re delighted to hear that you enjoyed the wide variety of attractions for all ages, as well as our clean, well-maintained parkland, picnic areas and food and refreshment choices.

It’s great to know that you found the vegetarian options, ride wait-time information and park app helpful during your visit. We’re especially pleased that you had such a fantastic time on Drakon and Storm Chaser—two thrilling favourites!

Thank you again for your kind feedback. We look forward to welcoming you back to Paultons Park in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Always a great experience

Always a great experience. The park is well run and organised. Clean and cared for. Ride times never excessive. Terrific value for money

September 13, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear DMW,

Thank you for taking the time to share your feedback. We’re delighted to hear that you always have a great experience at Paultons Park. It’s lovely to know that you appreciate the Park’s organisation, cleanliness and well-cared-for surroundings, as well as the short ride times and excellent value for money.

We look forward to welcoming you back again soon.

Kind regards,
Paultons Park

Rated 4 out of 5 stars

Take food with you

Take food with ou, extremely expensive to bu food or drink on park. Park itself is great, clean, well maintained.plenty of choice off rides/attractions.

September 13, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Jayne,

We appreciate you taking the time to share your feedback.

We’re pleased to hear that you enjoyed the Park itself, including its cleanliness, well-maintained surroundings and wide choice of rides and attractions.

Thank you again for your comments.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

An excellent experience from start to finish

An excellent experience from start to finish. It was easy to book the tickets online, the app is brilliant to navigate the park and check queue times. There are so many excellent rides and attractions for all ages. We hardly had to queue, 15 minutes at most. The park grounds are lovely to explore, we love seeing the animals too. The grounds are spotless too and it's so easy to get around the park. All in all, a wonderful experience for all the family.

September 12, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Glenn,

Thank you for taking the time to share such wonderful feedback. We’re thrilled to hear that you had an excellent experience from start to finish, from the straightforward online booking to using our app to navigate the Park and check queue times.

It’s fantastic to know that you enjoyed the wide range of rides and attractions, minimal waits of around 15 minutes, beautiful grounds and animal areas. We’re also pleased that you found the Park spotless and easy to explore.

We look forward to welcoming you and your family back again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Extremely well looked after

Might of got lucky but the waiting times were minimal which made life a lot easier with the kids . The park was lovely and clean I don’t recall seeing a single bit of litter anywhere. Staff seemed nice and friendly .but all our kids are a little to small for every single ride but over the 1meter hight so had to pay full price entry, seemed a bit odd to pay full adult price for a 2 kids that can’t go on any of the bigger rides but i can’t knock anything else. Lots to do for the kids and food was good ,little pricey but did expect it to be cheap . And I think I have hit peak dad age as I remember thinking the flowers and gardens are lovely all around the place

September 13, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear A burchett,

We’re pleased to hear that you enjoyed the minimal waiting times, clean and litter-free surroundings, friendly staff and variety of attractions available. It’s also lovely to know that you appreciated the gardens and flowers, as well as the food options.

Thank you again for your comments.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Fun for the whole family 💕

My four year old loved Peppa Pig World and my seven year old loved her first go on the scarier, faster rides. The grounds are immaculately kept and there was something for everyone. We had planned to top out at 4 hours but stayed from 10am to 5pm. A fab day for all!

September 12, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Kerri,

Thank you for taking the time to share your lovely feedback.

We’re delighted to hear that your four year old enjoyed Peppa Pig World while your seven year old had fun trying the faster, more thrilling rides for the first time.

It’s wonderful to know that you appreciated our immaculately maintained grounds and found something for everyone to enjoy. Staying from 10am until 5pm sounds like a fantastic full day!

We look forward to welcoming you and your family back to Paultons Park in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

The best park for young families I’ve…

The best park for young families I’ve been to in the UK. Great rides and the park is Immaculate with lovely food

September 5, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Mrs Woodhouse,

Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you consider Paultons Park the best park for young families in the UK. It’s fantastic to know that you enjoyed the rides, found the park immaculate and were pleased with the food options.

We look forward to welcoming you and your family back again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

A lovely family theme park

A lovely theme park with an excellent selection of rides for all ages. The theming was also excellent - even present in the shops. Highly recommended.

September 8, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Maureen,

Thank you for taking the time to share your lovely feedback. We’re delighted that you enjoyed the excellent selection of rides for all ages and appreciated the detailed theming throughout the park, including in our shops.

Thank you for recommending Paultons Park. We look forward to welcoming you back again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

It was excellent and definitely…

It was excellent and definitely exceeded our expectations! The kids absolutely loved it and had the best time. We all really enjoyed it! ❤️

September 5, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Katterin,

Thank you for taking the time to share your feedback. We’re thrilled to hear that your visit exceeded expectations and that the children had such a wonderful time. It’s lovely to know that everyone in the family enjoyed the day.

We look forward to welcoming you all back to Paultons Park again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Fantastic family day out!

Paulton’s Park offers a fantastic family day out. The rides cater for all members of the family young and old alike. The park is clean, toilets child friendly and the staff are friendly and well trained. The gardens are beautiful and kept immaculate. There’s a good variety of food options on offer. I just wish the park was closer to our home so we could visit more.

September 1, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Happy Customer,

Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you enjoyed a fantastic family day out and found something for everyone, from the rides and child-friendly facilities to the beautiful, immaculate gardens.

It’s also lovely to know that you appreciated the cleanliness of the park, variety of food options and the friendly, well-trained service from our team.

We look forward to welcoming you and your family back again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Beautiful Park and Great Rides!

We had a great day. The park is beautiful, great rides, friendly staff, amazing gardens. After the horror of 2 hour queues and the noise/dirt at Thorpe Park, Paultons felt like bliss!

September 6, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Suzanne,

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a great day at Paultons Park and enjoyed the beautiful setting, exciting rides, friendly staff and amazing gardens.

It’s wonderful to know that the relaxed atmosphere and manageable queues made your visit feel so enjoyable. We look forward to welcoming you back again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Mainly visited Peppa Pig world with age…

Mainly visited Peppa Pig world with age range from 2-5yrs. The park is the cleanest park I have ever visited. Rides were varied and great for our kids age range. Great day out. Will definitely go again.

September 6, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Samantha,

Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great day exploring Peppa Pig World with your group of 2- to 5-year-olds. It’s wonderful to know that you enjoyed the variety of rides and found the park exceptionally clean.

We look forward to welcoming you and your family back again in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Absolutely brilliant visit/ again!

Absolutely brilliant visit- with the new rides it made it perfect for my 12 and 10yr olds.
Plenty of food on offer- and not just fast food junk. Eateries were spotless.
We found staff to be friendly and helpful and genuinely looked like they care.
The park itself is spotless. Peripheral gardens immaculate.
We rode on rides all day- most we queued was 20mins.
Would totally recommend

September 5, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Clare,

Thank you for taking the time to share your wonderful feedback.

We’re delighted to hear that the new rides made your visit especially enjoyable for your family, and that you were able to enjoy so many attractions with queues of no more than 20 minutes.

It’s lovely to know you appreciated the variety of food available, the cleanliness of our eateries, and the helpfulness of our team. We’re also pleased that the Park and gardens made such a positive impression.

Thank you for recommending Paultons Park—we look forward to welcoming you and your family back again in the future.

Kind regards,
Paultons Park

Rated 4 out of 5 stars

First time visited with my partner and…

First time visited with my partner and my girl of 3 years old we all loved it clean nice love how you can leave buggies unattended and go on rides but take your purse ladies lol was a lovely fun day out would definitely recommend ❤️

September 5, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Kam,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you, your partner and your three year old daughter had such a lovely first visit to Paultons Park. It’s wonderful to know that you enjoyed the clean surroundings, the family-friendly atmosphere and the convenience of being able to leave your buggy while enjoying the attractions.

Thank you for recommending us, and we hope to welcome you back for another fun-filled day in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

We absolutely love it here!!

We absolutely love it here. It's the best value for money park for small children and families. Clean. Friendly. Well laid out. Amazing range of rides. Not too long queues. Cannot fault it. I'm so happy when I'm here with my children. Best park in the country.

September 4, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Heather,

Thank you for taking the time to share such a wonderful review. We’re thrilled to hear that you and your family love visiting Paultons Park and consider us the best value for money, particularly for young children and families.

It’s fantastic to know that you appreciate our cleanliness, friendly team, well-planned layout, amazing range of rides and manageable queues. We’re especially delighted that visiting the Park with your children makes you so happy, and that you consider us the best park in the country.

We look forward to welcoming you and your family back again soon.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

I honestly can’t fault it

I honestly can’t fault it. We had an amazing day we have visited a few times and every time we visit there is something new to do. The food and drink is great, the park is exceptionally clean and tidy, the toilets were clean, al the staff were friendly and helpful. Alton Towers, Chesington etc should all come pay you a visit and see how to manage a park properly. It feels like you want your visitors to have an amazing day.

Luckily we visited on a quieter day at the end of school holidays and the longest queue was probably 10/15 minutes. We visited with a 14Yr old and 12yr old and they both had a great day. The new water roller coaster which opens next year looks epic 🤩

September 3, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Bekky,

Thank you for taking the time to share such wonderful feedback.

We’re delighted to hear that you and your children had another amazing day with us, and that you continue to find something new to enjoy on each visit.

It’s lovely to know you appreciated the food and drink, cleanliness of the Park and toilets, and the friendly, helpful service from our team. We’re also pleased that you were able to enjoy so many attractions with queues of around 10–15 minutes. Thank you for your kind comments about Serpent's Curse—we hope you’ll enjoy experiencing it when it opens next year!

We look forward to welcoming you back to Paultons Park again soon.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Really great for families with young…

Really great for families with young children, my son was 14 so was only intrested in half on offer but Dracon & storm chaser was highlight.
The parc is very well themed, very clean & Tidy and staff were friendly and efficient.
I was impressed with what was on offer and just wish we visited when son was much younger. Queue times were approx 20-30 mins for the big rides so this meant most of the parc was done in a day. If you had small kids you might want to visit longer to see & do everything. Enjoyable day for a 3.5hr journey.
The rain seemed to stop a couple of rides one being a ‘bigger’ ride which was a shame for our visit as it’s one we would have enjoyed.

September 2, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Trudy,

Thank you for taking the time to share your detailed feedback.

We’re delighted to hear that you enjoyed the theming, cleanliness and friendly, efficient service from our team, and that Drakon and Storm Chaser were highlights of your visit.

It’s lovely to know that you felt the journey was worthwhile and were impressed by the range of attractions available. We’re sorry that the rain affected the operation of some rides during your visit, particularly one you were looking forward to experiencing. Ride availability can occasionally be impacted by weather conditions for safety reasons, although we appreciate this was disappointing.

Thank you again for your kind comments and helpful feedback. We hope to welcome you and your family back to Paultons Park in the future.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Great theme park for the family

Great theme park for the family. Well themed and very clea

September 1, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Charlotte,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you enjoyed your family day out at Paultons Park and appreciated the theming and cleanliness throughout the Park.

We hope to welcome you and your family back again soon.

Kind regards,
Paultons Park

Rated 5 out of 5 stars

Brilliant adventure park

Brilliant adventure park, the kids and I had a great day, well set up, free parking, super clean and great value for money.

September 1, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear Richard,

Thank you for taking the time to share your wonderful review.

We’re delighted to hear that you and the children had a great day enjoying the Park. It’s fantastic to know that you appreciated the organisation, cleanliness, free parking and value for money.

We look forward to welcoming you back for another brilliant adventure in the future.

Kind regards,
Paultons Park

Rated 4 out of 5 stars

Good variety of rides

Me and my wife took our two children 16+ and had a great time. Queues were not too long. Staff were friendly and there was a variety of rides. I would have liked a rapids ride but that is personal preference.

August 30, 2026
Unprompted review
Paultons Park Home of Peppa Pig World  logo

Reply from Paultons Park Home of Peppa Pig World

Dear John,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you and your wife had a great time visiting with your children, and that you enjoyed the variety of rides, friendly staff and manageable queue times.

We hope to welcome you and your family back to Paultons Park again in the future.

Kind regards,
Paultons Park

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look