We have been merlin passholders for many years, but paultons park has now become our no1 park to visit. Friendlier staff, less ride times. Equality for all disabilities, ride access available and a... See more
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Review summary
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Another brilliant visit! Fantastic amount on offer for all age ranges, you can get on so many rides multiple times in one visit, loads of fun areas and a great water park, lots of shaded places to eat... See more
Company replied
Fantastic park for all the family, especially young ones. No wait times, great choice of food options and some great themed areas. Peppa pig world was a big hit! We went for Halloween and the decorati... See more
We local oldies won tickets to Paultons and have just had a lovely time there. We only did couple of rides,but enjoyed the aviaries, gardens and meerkat just as much. The river walk is very pleasant... See more
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Company details
Written by the company
Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.
Contact info
Paultons Park, Ower, SO51 6AL, Romsey, United Kingdom
- 02380814442
- enquiries@paultons.co.uk
- paultonspark.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
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We go there 6 times in a year my son…
We go there 6 times in a year my son thinks it’s the best place in the world,people who have not gone please go don’t miss out on a great day
August 12, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Chris,
Thank you for sharing your wonderful review of Paultons Park!
We're thrilled to hear that your son thinks it's the best place in the world and that you visit us so frequently. It's always a pleasure to welcome back familiar faces.
We appreciate your recommendation to others and hope to continue providing great experiences for you and your family.
We look forward to welcoming you back for more fun-filled days in the future.
Kind regards,
Paultons Park
Another brilliant visit
Another brilliant visit! Fantastic amount on offer for all age ranges, you can get on so many rides multiple times in one visit, loads of fun areas and a great water park, lots of shaded places to eat, lots of interactive dinosaurs and decorations! Whole place clean, tidy, well run, brilliant scary rides, perfect inbetween rides and even enough to look at for those that don’t want to to do rides at all. A firm family favourite of ours.
August 12, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear A.G,
Thank you for sharing your wonderful experience at Paultons Park!
We're delighted to hear that you and your family had another brilliant visit and enjoyed the wide range of attractions available for all ages.
It's fantastic to know that you appreciated the opportunity to enjoy multiple rides, the fun areas, and our great water park. We're also pleased that you found plenty of shaded places to eat and enjoyed the interactive dinosaurs and decorations.
We're thrilled that you found the Park clean, tidy, and well-run, and that the variety of rides catered to everyone's preferences, including those who prefer not to ride. It's an honour to be a firm family favourite for you, and we look forward to welcoming you back for more fun and excitement in the future.
Kind regards,
Paultons Park
The best park in England
The best park in England. The queue time is so short the longest I saw was 35 minutes!
August 11, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Xa,
Thank you for sharing your wonderful review of Paultons Park.
We are thrilled to hear that you consider us the best park in England! It's fantastic to know that you experienced such short queue times, with the longest being just 35 minutes.
We strive to provide an enjoyable experience for all our guests, and your feedback is greatly appreciated.
We look forward to welcoming you back for more fun-filled days in the future.
Kind regards,
Paultons Park
Had a great time with family and kids…
Had a great time with family and kids loved it.
August 11, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Aruna,
Thank you for sharing your experience at Paultons Park!
We're delighted to hear that you and your family had a great time, and it's wonderful to know that the kids loved their visit.
We hope to welcome you all back for more fun and adventure in the future.
Kind regards,
Paultons Park
Kids enjoy more and it's really worth
August 10, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Fareedha,
Thank you for sharing your thoughts on your visit to Paultons Park.
We're delighted to hear that the kids had a wonderful time and found the experience worthwhile. It's always our goal to create memorable moments for families, and we're thrilled that we could be a part of your enjoyable day.
We look forward to welcoming you and your family back for more fun and adventure in the future.
Kind regards,
Paultons Park
Family run
Family run, very clean, I didnt see any rubbish on the floor, very accessible for people with additional needs. Lovely zen garden for people who get overwhelmed and need timeout from the fun. Beautiful maintained gardens.
The park is always updating and bringing new rides. Staff are very good and obviously well trained. Excellent place for people of all ages, something for everyone.
August 9, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Ren,
Thank you for your thoughtful review! We're thrilled to hear that you appreciated the cleanliness and accessibility of Paultons Park, as well as our commitment to maintaining a welcoming environment for guests with additional needs. It's wonderful to know that you enjoyed the lovely zen garden and beautifully maintained gardens.
We're delighted that you noticed our efforts to update the park with new rides and that our staff made a positive impression on you. It's fantastic to hear that you found something for everyone, making it an excellent place for people of all ages.
We look forward to welcoming you back for more enjoyable visits in the future!
Kind Regards,
Paultons Park
Amazing place to visit
Amazing place to visit, my kids loved it, well organised and very well mannered staff. I wished i booked it for stay over, but we couldn't manage to do as i had to go to work the next day.
August 8, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Rabu,
Thank you for your amazing review! We're delighted to hear that your kids loved their visit to Paultons Park and that you found the experience well-organised with very well-mannered staff. It's wonderful to know that you had such a positive experience.
We understand how busy schedules can be, but we hope you'll have the opportunity to plan a longer stay with us in the future. We look forward to welcoming you back for more memorable moments!
Kind Regards,
Paultons Park
Lovely staff
Lovely staff, lots of rides for all age groups. Worth the money
August 3, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Mandeep,
Thank you for your lovely review! We're delighted to hear that you found our staff to be lovely and enjoyed the variety of rides available for all age groups. It's wonderful to know that you felt your visit was worth the money.
We look forward to welcoming you back for more enjoyable experiences in the future!
Kind Regards,
Paultons Park
Recently visited Paultons park with our…
Recently visited Paultons park with our son and his freind. Arrived at opeoand stay until closing. Had an amazing time. Great place to visit and plenty to do to keep you occupied
August 8, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Alex,
Thank you for sharing your experience with us! We're thrilled to hear that you, your son, and his friend had an amazing time at Paultons Park. It's wonderful to know that you found plenty to do to keep everyone occupied from opening until closing.
We look forward to welcoming you back for more fun-filled days in the future!
Kind Regards,
Paultons Park
We visted on monday.
We visted on monday.
Cracking park as normal.
Very clean park
The new themed area valgard was fantastic and food hall was brilliant and with a/c, pricing for food was good.
Again park is always clean.
Staff are really good and helpfull
Fast ride times. Didn't queue for very long, most of the rides 15 minutes wait time, this is was on a sunday, summer holidays.
My eldest went on drakon 4 times. Loved it.
The park section was brilliant, both of my kids loved it.
Will be returning again.
Looking forward to the new ride being open next year.
Keep up the good work.
August 3, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear James,
Thank you for your wonderful review of Paultons Park.
We are delighted to hear that you had a fantastic visit and enjoyed the new themed area, Valgard, as well as the Feasting Hall with its air conditioning and reasonable pricing.
It's great to know that you found the Park clean and appreciated the helpfulness of our staff. We're thrilled that your eldest enjoyed Drakon so much and that both of your kids loved the play park.
We look forward to welcoming you back next year to experience Serpents Curse. Thank you for your kind words and support.
Kind regards,
Paultons Park
Great place
Absolutely love Paultons Park.
The queues were great 20 mins was the longest we waited others were 5-10 mins, which is fantastic at a theme park especially with young children (age 5).
Staff were helpful and friendly, prices for food and drink were very reasonable.
The whole site was very pretty with plants, trees and statues and everything was kept very neat and tidy.
Definitely going to visit again 👍👍👍
August 7, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear T Hickey,
Thank you for your lovely review! We're thrilled to hear that you absolutely loved your visit to Paultons Park. It's fantastic to know that the queue times were short, making it easier for you and your young child to enjoy the rides.
We're glad you found our staff helpful and friendly, and that the prices for food and drink were reasonable. It's wonderful to hear that you appreciated the beauty of the park, with its plants, trees, and statues, and that everything was kept neat and tidy.
We can't wait to welcome you back for another enjoyable visit in the future!
Kind Regards,
Paultons Park
We took our granddaughters for the day…
We took our granddaughters for the day to paultons park they had a great day the park was clean and friendly. There was rides and attractions for all ages groups would definitely recommend
August 7, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Justright,
Thank you for sharing your experience with us! We're delighted to hear that you and your granddaughters had a great day at Paultons Park. It's wonderful to know that you found the park clean and friendly, and that there were rides and attractions suitable for all age groups.
Your recommendation means a lot to us, and we look forward to welcoming you and your family back for more fun-filled days in the future!
Kind Regards,
Paultons Park
Amazing family atmosphere!!!
Amazing family atmosphere, my kids loved it
August 6, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Ali,
Thank you for sharing your wonderful review of Paultons Park.
We are delighted to hear that you and your family enjoyed the amazing atmosphere. It's fantastic to know that your kids loved their time with us.
We look forward to welcoming you all back for more fun and memorable experiences in the future.
Kind regards,
Paultons Park
Reply from Paultons Park Home of Peppa Pig World
Dear Terry,
Thank you for your review of Paultons Park.
We are delighted to hear that you had a great day out! It's always wonderful to know that our guests enjoy their time with us.
We look forward to welcoming you back for more fun and excitement in the future.
Kind regards,
Paultons Park
Fantastic Day Out
Our visit to Paultons Park today was outstanding from beginning to end. I visited with my two grandkids, and every one of us had a brilliant time. The park is exceptionally clean, the gardens are beautiful, and the staff were friendly, patient, and great with the children. The rides were well‑run and suitable for a wide range of ages, and Peppa Pig World was a huge hit — the grandkids didn’t stop smiling all day. We also appreciated how easy the park was to navigate and how well everything was signposted. It’s clear that Paultons Park puts real effort into creating a safe, fun, and welcoming environment for families. Highly recommended.
August 5, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Steven,
Thank you for sharing your wonderful experience at Paultons Park.
We are thrilled to hear that you and your grandkids had such a brilliant time with us. It's fantastic to know that you found the Park exceptionally clean and enjoyed the beautiful gardens. Our team takes great pride in being friendly and patient, especially with our younger guests, so your kind words mean a lot to us.
We're delighted that Peppa Pig World was a hit and that the rides catered well to all ages, keeping those smiles going all day! It's also great to hear that you found the Park easy to navigate with clear signposting. We strive to create a safe, fun, and welcoming environment for families, and your feedback reassures us that we're on the right track.
Thank you for recommending us, and we look forward to welcoming you and your family back for more fun in the future.
Kind regards,
Paultons Park
Kids loved it
Kids loved it , I struggled as a disabled adult walking around the park not many areas of shade where benches were to wait for them
August 5, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Samantha,
Thank you for sharing your experience at Paultons Park.
We're delighted to hear that the kids had a wonderful time enjoying the Park. However, we are sorry to learn that you found it challenging. We appreciate your feedback, as it helps us to monitor guest experiences and consider improvements where possible.
Thank you once again for taking the time to share your thoughts. We hope to welcome you and your family back in the future.
Kind regards,
Paultons Park
Great value and very helpful staff
My family have visited Paulton’s Park on a regular basis for several years now. I find the fact that you don’t pay for parking, the queue times tend to be under half an hour with a number only being around 5 minutes, the lovely gardens, and the variety of rides all make for a great day out that is also good value.
On the most recent visit at the beginning of August, I contacted guest services beforehand, as I needed some advice / assistance. They couldn’t have been more helpful and their assistance made a lot of difference to my family and friends on this visit - I can’t thank them enough.
I find the staff at the park tend to be friendly and helpful, which makes a difference too.
There are lovely gardens to have picnics in or walk around when you need a break from rides. There’s the massive Water Kingdom which is great for cooling the kids down on a hot day. There are the thrill seeker rides and rollercoasters, alongside the much quieter rides for very little ones or any adults that prefer the gentler rides.
It’s a theme park we keep on coming back to and I can see us doing so for years to come.
August 3, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Coral,
Thank you for your wonderful review of Paultons Park.
We are delighted to hear that you and your family have been enjoying your visits over the years. It's fantastic to know that our free parking, short queue times, and beautiful gardens contribute to your great day out.
We're especially pleased that our Guest Services team could assist you prior to your recent visit in August, making a positive difference for you and your friends. Our staff takes pride in being friendly and helpful, and it's heartening to hear that this enhances your experience.
It's great to hear that you enjoy the variety of rides, from the thrilling rollercoasters to the gentler options, as well as the Water Kingdom for cooling off on hot days.
We are thrilled to be a place you keep returning to, and we look forward to welcoming you back for many more years to come.
Kind regards,
Paultons Park
Terrible management and customer service
I bought day tickets for Paultons Park for my daughters’ birthday. We were sold upgrades on the basis we could come any time in the next year. We returned with two very excited 3 year olds in tow only to be told our tickets did not allow us in during school holidays. We had not been told this. It turned out our tickets did not cover weekends or school holidays. We would never have purchased the tickets had we been told this as we don’t live locally and would almost alwaya need to attend in school holidays or on weekends as the girls are st pre-school full-time and I work in the week. We were refused any refund by the manager, AJ, who was very condescending and effectively tried to blame us by saying that she had not had other instances of the staff member who sold us the tickets getting it wrong and we should have read the signs rather than relied on what the staff member said. This wasn’t the only issue we had with our upgrade either - the tickets were initially issued incorrectly and had to be repeatedly re-issued. There were therefore clearly a number of mistakes made by the staff member who had served us. I was really disappointed by the lack of any accountability for the mistake in the face of two very disappointed 3- year olds who had travelled a long way and were refused entry. I will take it further but it doesn’t make up for a wasted day of leave today.
August 4, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Kate,
Thank you for your review.
We were sorry to learn of your disappointment on arrival on 4th August 2027 and we understand that you spoke with a member of the Park’s Senior Management Team on the day who addressed your concerns.
Here at Paultons we offer three levels of annual pass which provide different levels of access. Essential Passes provide entry to Paultons on weekdays during school term time, outside of peak periods and school holidays. These are priced substantially lower in cost compared to our Premium and Star Passes which provide higher levels of access.
The calendars showing prescribed dates for each tier can be found under the annual pass section of our website and were accessible via the upgrade opportunity email sent out on the evening of your original visit date.
We note from our internal findings that the upgrades were processed upon your return to Paultons a couple of days after visiting and can only apologise for any misunderstanding or miscommunication from either party at the time surrounding the tier requested and the level of access this provided.
We were regrettably unable to grant access to Paultons under your Essential Pass on a peak August school holiday date and can only apologise for any upset this caused on arrival. Whilst a refund could not be accommodated in line with our terms and conditions we understand that upgrading to a Premium Pass was offered, which would have provided the level of access you required included entry to Paultons that day, but was declined.
Please be assured that your concerns were taken very seriously by the senior management team on the day and we thank you again for taking the time and trouble to leave a review.
We do hope to be able to welcome you back to Paultons sometime soon with your Essential Passes after all, or if you would like to take up the offer of an upgrade to Premium Passes then please do contact us.
Kind regards
Paultons Park
This is our fifth visit to Paultons…
This is our fifth visit to Paultons Park. The park is always clean, the decoration and themes around the park are excellent. Staff have always been polite and friendly. Food and drink has always been great and reasonably priced for a theme park. The kids love the toy shops.
In our opinion the park is amazing and the best in the country for all the above reasons. This is why we keep coming back.
July 29, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Chris,
Thank you for your wonderful review and for being such a loyal visitor to Paultons Park! We're delighted to hear that your fifth visit was just as enjoyable as the previous ones. It's fantastic to know that you appreciate the cleanliness, decoration, and themes around the park, as well as the politeness and friendliness of our staff.
We're thrilled that you find our food and drink offerings great and reasonably priced, and that your kids love the toy shops. Your kind words about Paultons Park being the best in the country mean the world to us.
We look forward to welcoming you and your family back for many more amazing visits in the future!
Kind Regards,
Paultons Park
5 star review this place is fab ,2nd…
5 star review this place is fab ,2nd visit this year ,everything about this place is great ,rides,queue times ,food ,place is exceptional clean ,and the staff are always ready to help if needed
Beats other theme parks hands down .
August 3, 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Neil,
Thank you for your fantastic 5-star review! We're thrilled to hear that you had such a fab experience during your second visit this year. It's wonderful to know that you enjoyed the rides, short queue times, and food, and found the park exceptionally clean.
We're especially pleased that our staff were ready to help whenever needed. Your kind words about Paultons Park beating other theme parks hands down mean a lot to us.
We look forward to welcoming you back for more great visits in the future!
Kind Regards,
Paultons Park
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