While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took my elderly Mother in law to …

I took my elderly Mother in law to PAVERS LTD
at Hillier Garden Centre, Stone Cross.
Date: 13/02/2026
Branch :1540- 01
Receipt: 1540113 44439

01960801
WAHT41001. LIGHT BLUE/ one

Staff were very attentive & kind to an elderly lady which enabled the sale of a Handbag to my Mother in law . It was just what she was looking for . As she so does love quality in what she buys this was given by Pavers with reasonable prices .

A Big Thank to Collith .

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wide selection of shoes

Wide selection of shoes. Clearly arranged shoes on the shelves. Professional and very kind salespeople. Nice to be back here.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful. Wide range of selections & styles. I got a fantastic deal on a pair of trainers. Definitely recommend shopping here as there is a great deal of different brands etc. Great prices & also got an extra discount on the day. I'm sure they would have the style you are looking for. 5 stars.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service..

Great customer service by Helen who was friendly and professional... She help me find the right fit and make a choice between a couple of pairs. So happy to have found a pair great value real leather boots - highly recommend pavers in the outlet swindon

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous shopping experience

Absolutely fabulous staff, at 40 Southwater Telford shopping centre, so helpful without being pushy. Which is the best type of service. Actually found so many shoes that fit me which never happens being a size 2 or 3 in wide fit and bought 6 pairs because it was such a lovely place and I actually could! Fantastic shopping experience will 100% be back for more in the future.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

wide fitting shoes/sandals

have bought 3 pairs of shoes/sandals now from Pavers in MacArthyGlen in Cannock. Each time sold them by Ann. Very pleasant and helpful, but not too pushy
Best place I have found to buy wide fitting shoes that are fashionable

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Best Customer Service Ever

I bought a pair of boots in York Outlet store. A few days later I went to spray protection on the boots, and realised they were actually a size 5, and I thought they were size 6. I phoned up the store, and they did not have any size 6. However, they found some in Hull. Katie (York store), phoned Hull to confirm they actually had the boots , and after a few issues, got Karen (Hull Store) to put the boots aside for me to try the next day. In Hull, both Karen and Debbie gave me loads of time and advice, and I ended up exchanging the boots for the size 6. A huge thank you to Katie, Karen and Debbie for all your patience, and effort.

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a pair of boots but Royal…

I ordered a pair of boots but Royal Mail lost them straight away customer service gave me a refund and very helpful and keep you up to date, I then picked another pair of boots and received them straight away and they was great very comfortable and look good on.

January 16, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look