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PawChamp Reviews 19,017

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 9,946 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized approach and quick response times. Reviewers are particularly impressed with the efficient and easy user experience, often noting the valuable advice and support received. However, some people were dissatisfied with subscription issues, mentioning unexpected charges after trial periods or difficulties canceling. A few other people also felt that the user interface for reviewing past lessons was not intuitive, and some found the information provided to be basic.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, knowledge, and supportive... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, praising the app and expert advice for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used the app sparingly, but the advice and exercises were well received by my pooch and she is doing great. I forgot that I had signed up for an introductory offer, and when the offer was ove... See more

Company replied

Rated 4 out of 5 stars

Learning about my rescue dog's behavior. I just want to continue on with the modules without having to comment. Once I complete the modules I will leave a review

Company replied

Rated 5 out of 5 stars

Outside of the app, I've also done additional research. My findings of methods to stop biting seemed cruel so I used the chat feature of the app. Philip asked all the right questions and gave advice... See more

Company replied

Rated 5 out of 5 stars

Mia gave me some big advice and help understanding what I was doing wrong with Sadie's training even though she has made tremendous progress in it. She helped me realize I was putting Sadie through so... See more

Company replied


Company details

  1. Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Haven’t used yet

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Raymomde,

Thank you for sharing your review. 

We understand you haven’t had a chance to use the service yet. If you decide to start in the future, we’ll be happy to support you and make sure everything is clear and easy to use from the beginning.
If you have any questions at any point, feel free to reach out — we’re here to help.😊️


You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Very helpful information

Very helpful information and good recommendations for games and training.

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your 5-star review!

We're thrilled to hear that you found our information helpful and that our game and training recommendations are working well for you and your furry friend! Providing valuable guidance to help you succeed in your dog training journey is exactly what we're here for. Your feedback means so much to us and motivates our team to keep delivering quality content and support.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Clear communication well delivered

Clear communication well delivered

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you experienced clear communication throughout your experience with PawChamp. Keeping our customers informed and well-supported every step of the way is something we take seriously, so it's wonderful to know that we've delivered on that promise for you. Your feedback truly means the world to us and helps us continue to provide the best possible service for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Clear information

She made it clear and in a way that sounds doable not overwhelming

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that our approach resonated with you! Making training feel clear, achievable, and manageable is exactly what we strive for — we want every step to feel doable rather than overwhelming. It's wonderful to know that we've helped create that experience for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Recommendations and tips given to…

Recommendations and tips given to improve dog behavior were excellent and behavioral improvement was achieved.

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Leslie Ackerknecht,

Thank you for your wonderful review!

We're thrilled to hear that our recommendations and tips have made such a positive impact on your dog's behavior. Seeing real behavioral improvement in your furry friend is exactly what we strive for at PawChamp, and it's incredibly rewarding to know that our expert guidance is helping you achieve such great results. Your success is a testament to your dedication in working with your dog, and we're honored to be part of that journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Info is great

Info is great

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Tracey,

Thank you for your review!

We're thrilled to hear that you found our information helpful and valuable. Providing clear, accessible guidance is at the heart of what we do at PawChamp, so it's wonderful to know that our content is making a positive difference for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Very useful advices, exellent videos

Very usefull tips, videos are great and very helpful

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that you're finding our tips and videos helpful! Creating valuable, easy-to-understand content is at the heart of what we do, so it's wonderful to know that our resources are making a real difference in your training journey. Your feedback truly motivates us to keep delivering the best possible guidance for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Good friendly help w/ knowledgable…

Good friendly help w/ knowledgable experts

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that you had such a positive experience with our knowledgeable experts and friendly support team. Providing expert guidance in a warm and approachable way is at the heart of what we do at PawChamp, and it's wonderful to know that our team made a difference for you and your furry friend. We truly appreciate your kind words!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very helpful

Very helpful

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your 5-star review!

We truly appreciate you taking the time to share your positive feedback. Knowing that you found PawChamp helpful means the world to us and motivates our team to continue providing excellent service for you and your furry friend. Your support is incredibly valuable!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Lexie was awesome.

Lexie gave me a lot of insight as it's been a while since I I've had a puppy. She also gave me several new tricks to try I'm excited to put to use.

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Lexie provided you with such valuable insights and practical tricks to work with your puppy! It's fantastic that you're excited to put these new skills into practice. Our Experts are passionate about helping pet parents like you navigate every stage of their journey, and we're so glad Lexie could make your experience with your new puppy more confident and enjoyable.

If you have any questions as you continue your training journey - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 3 out of 5 stars

paws

easy helpful

May 28, 2026
PawChamp logo

Reply from PawChamp

Dear Melissa,

Thank you for sharing your review. 

We’re really happy to hear that you found the experience easy and helpful.

Our goal is to make dog training simple, clear, and enjoyable for every pet parent, so it means a lot to know that the program has been useful for you. We truly appreciate you taking the time to share your thoughts and hope you continue having great success and happy moments throughout your training journey with your dog 🐾

You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Quick and easy to understand

Quick and easy to understand

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you find PawChamp quick and easy to understand. Making dog training accessible and straightforward is at the heart of what we do, so it's wonderful to know that our program is delivering exactly that for you. Your positive feedback motivates us to keep improving and supporting you and your furry friend every step of the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

The Experience was very helpful and so…

The Experience was very helpful and so was the woman I was speaking to , or was that AI? Either way , each of my questions were addressed in a very clear manner , and I really appreciate this. I will try all the things that she suggested in hopes that it helps.

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Giselle,

Thank you so much for your wonderful review!

We're thrilled to hear that your experience was so helpful and that our support team was able to address all of your questions clearly. Whether you interacted with one of our team members or our AI assistance, we're delighted that you received the guidance you needed. We're excited to hear that you're going to try out the suggestions and look forward to seeing the positive results with your furry friend!

If you have any questions along the way - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I had been billed twice

I had been billed twice, so I decided to cancel my subscription. The response was very quick and my account was closed. Very professional. Thank you PawChamp
Will I be getting any of my money back. Since I was billed twice?

May 6, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad we could resolve the billing issue quickly and professionally for you. Your patience and understanding mean a lot to us, and we appreciate you giving us the opportunity to make things right. If you ever decide to return to PawChamp in the future, we'll be here to support you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Ashlyn was very understanding and gave…

Ashlyn was very understanding and gave me some very good advice. Look forward to hearing from her again.

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that Ashlyn provided you with such helpful and understanding support. Our team takes great pride in offering personalized guidance and genuine care to every member of the PawChamp community. We're so glad she could assist you, and we look forward to continuing to support you and your furry friend on your training journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Helped me realize what I need to do in…

Helped me realize what I need to do in order to help my dog. My trainer helped tell me why my dog kept having accidents inside and helped me learn how to train my dog not to do that. GREAT APP!!!!

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that our trainers were able to help you understand the root cause of your dog's accidents and guide you through the training process. It's incredibly rewarding to know that our app and expert guidance empowered you to make a real difference in your dog's behavior. Your success is exactly what we're here to support, and we're so glad you found the resources and expertise you needed!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 1 out of 5 stars

can't even watch a video with out your…

can't even watch a video with out your b/s feedback

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for sharing your review. 

We’re sorry to hear that this was frustrating for you. Feedback requests are intended to help us understand our customers’ experiences, but we understand they can sometimes feel intrusive.

We truly appreciate your feedback and will take it into consideration as we continue improving the experience for our users.

You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Excellent customer service!!!!!

They understand. I just cannot take advantage of their wonderful offers at this time. If/when the time arises, I will get back in touch to see what you are offering later. Thank you sooo much for your staff’s understanding and cooperation.
Kathryn Tracy

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Kathryn,

Thank you for your wonderful review!

We're so grateful for your kind words about our team's understanding and cooperation. It means the world to us to know that our staff made a positive impression on you. We truly appreciate your patience and want you to know that whenever you're ready to explore our offerings, we'll be here to support you and your furry friend every step of the way.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Quick response to question

Quick response to question, time will tell if it works!

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Ruth,

Thank you so much for your 5-star review!

We're thrilled to hear that we provided you with a quick response to your question. Your feedback means so much to us, and we're excited to hear how things work out for you and your furry friend. We're confident that you'll see great results, and we're here to support you every step of the way on your PawChamp journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Helpful and valuable information

I received valuable information to use in training my dog. It was thorough and easy to understand.

May 27, 2026
PawChamp logo

Reply from PawChamp

Dear Linda,

Thank you so much for your wonderful review!

We're thrilled to hear that you found our training information valuable and easy to understand. Providing clear, thorough guidance that you can confidently apply to training your dog is exactly what we strive for at PawChamp. Your feedback truly means the world to us and motivates our team to keep delivering the best possible resources for you and your furry friend.

If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

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