Pawarts Reviews 87

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 shirts as a mother's day present this year. While the material of the shirts are fine enough, I was disappointed by the design. It was obviously AI generated which was not disclosed upon c... See more

Rated 5 out of 5 stars

Was recommended by daughter as she had bought a shirt with her dog and I was so impressed. Bought and received 2, very great quality and well made t-shirts. Image is fantastic, captured our Buster’s f... See more

Rated 5 out of 5 stars

Love the art, but I can't wear my shirt. It was much too large!! I didn't purchase the extra insurance to assure the size was appropriate (why charge an extra fee??). I had purchased this for a gift,... See more

Rated 5 out of 5 stars

Absolutely amazed by the quality of the product. Even more amazed on the detailing of the artwork. I would recommend this company to everyone! Awesome idea as a birthday or graduation gift. Customer... See more

Company details

  1. Western Apparel Store

Written by the company

Our dream is to bring dog lovers worldwide together in a happy community. And we are passionate about creating custom dog portrait apparel as "A beautiful way for you to honor your dogs".


Contact info

3.6

Average

TrustScore 3.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed by AI use.

I ordered 2 shirts as a mother's day present this year. While the material of the shirts are fine enough, I was disappointed by the design. It was obviously AI generated which was not disclosed upon check out, and the shirts lacked any uniqueness. Any imperfections that make our pets look like our pets, were left out. The shirt just looks like it has *a* cat rather than *my* cat. My brother ordered from here a couple years ago and we LOVED the result, hence why I ordered again, hoping for the same quality of design. I was quite disappointed once my mom opened the package. As a consumer, this company should advertise their AI use as to properly set expectations. If i knew this was going to happen, I would've sent my money to real artists for better work.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Communication is terrible

So far, I am not happy with communication. I have emailed multiple times with no response, and I tried calling the number but it does not work. Starting to wonder if this company is a scam.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Loved my shirt!

Shipped quickly. Shirt quality and print quality were great. I did pay the $3 I think it was to be able to order a 2nd shirt in case the size wasn't correct and I'm glad I did because I did need a size down. Would definitely order from this company again.

June 25, 2025
Rated 1 out of 5 stars

Nope

I was told over a month ago that “Hanna is working on my drawing today. You will receive it in 3-6 business days.”
I have not gotten any drawing.
They will however, spam the heck out of you by emailing junk everyday. I didn’t unsubscribe because I was waiting for the drawing. I will now.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Love. Love. Love.

Loved our TShirts we received. One was a gift and my sister loved as well. Very friendly to work with in the design process and quick to answer any questions.

May 26, 2025
Rated 5 out of 5 stars

Remarkable!

Pawarts was remarkable to work with. Their customer service is top notch. They are very responsive to emails and are very helpful with any questions you may have. I will definitely be ordering from them again. Couldn’t have asked for a better company to work with!!

May 26, 2025
Rated 5 out of 5 stars

My t shirt was good quality

My t shirt was good quality, true to size and the artwork was excellent!! Everyone knew it was my dog Jake! I was so satisfied, I had to order more. The cost was also reasonable. Thank you!

May 26, 2025
Rated 5 out of 5 stars

LOVE

My daughter loved her shirt! The shirt was exactly like the picture I sent.

April 24, 2025
Rated 5 out of 5 stars

Love the Art/ Hate the Sizing

Love the art, but I can't wear my shirt. It was much too large!! I didn't purchase the extra insurance to assure the size was appropriate (why charge an extra fee??). I had purchased this for a gift, so I was very disappointed.
UPDATE: The company reached out and are making me the shirt in a more appropriate size! The fact that they took that initiative will have me coming back to buy again and recommending to others! Kudos to them for the exceptional customer service!

March 26, 2025
Rated 1 out of 5 stars

Inaccurate production and shipping times

I chose this vendor specifically for their production and shipping times so I could receive a gift in time for Christmas. It took 5 days just to get my first proof, which had an error on it (their mistake.) The corrected proof came a few days later and then they falsely marked the order as shipped 3 days before the USPS received it. Now the item is set to arrive a week after Christmas and I only live a 90-minute flight from them. Such a disappointment.

December 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look