While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our German Shepherd loves it — and so does our son! This is the second Pawpedics bed we’ve purchased... one for the lounge and one for our bedroom. It’s well made, arrived promptly, and feels sturdy,... See more

Rated 5 out of 5 stars

Such great customer service and product. The bed was shipped almost at moment of purchase and arrived quickly. My greyhound got on this bed immediately and it really feels supportive and good quality.... See more

Rated 5 out of 5 stars

My dog loves her bed. The materials are top quality. Customer service is great, the person you talk to is a real human and he knows the products inside out. I'd made a mistake on my first order, and... See more

Rated 5 out of 5 stars

It was just after the black Friday sales and Pawpedics had completely sold out of the bed I had paid for. I didn't even have time to be disappointed because Alex was on to it straight away and offered... See more

Company details

  1. Pet Supply Store
  2. Bed Shop

Written by the company

Choosing a Pawpedics orthopedic dog bed means more than just buying another bed — it’s an investment in years of restorative sleep, joint support, and the well-being your best friend deserves. Rest easy knowing they will too.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend for older dogs

Our dog Maya is 10 years old and suffers from arthritis. She is absolutely loving her new bed! The bed is made very well and seems to be very comfortable for her!

May 10, 2021
Rated 5 out of 5 stars

Second purchase

This is my second purchase as my daughters fog came to stay for a few weeks and loved my fur babies bed I purchased one for her to take home. The dogs just love them.

April 20, 2021
Rated 5 out of 5 stars

Happy with my purchase and service

So happy with this purchase. But more importantly Rose my 11 year old kid is more than happy. She sleeps through the night snoring and relaxed. Only to get up in the morning with more energy and movement than we have had in the past while. Now with a spring in her step looking for breakfast. She loves going back to her bed during the day and when asked to go to her bed I don’t get the no way look mum. It is no longer a punishment to send her to her bed. As she seems to be very content.
The service and delivery time was exceptional and could not be faulted. Would I recommend this product yes without a doubt.

April 20, 2021
Rated 5 out of 5 stars

Excellent

Great product, great follow up and customer service, very fast delivery
Extremely satisfied with the purchase and both the puppies love their new beds

April 12, 2021
Rated 5 out of 5 stars

Great for old pooches

Our fussy old lady was happy to nap on the bed once it was ready! Excellent service quick delivery. Only thing I noticed is that the cover makes the bed firmer. But probably a good thing!

March 31, 2021
Rated 4 out of 5 stars

The comfort with the top

The animals liked the bed but until I put an extra cover on the bed as they appeared not to be comfortable and would not lie on the bet for a long period of time until I did

March 29, 2021
Rated 5 out of 5 stars

Easy to order

Easy to order. I was kept updated on the status of my order and delivery. Fast delivery. Product was high quality and was what was described on the website.

March 22, 2021
Rated 5 out of 5 stars

Awesome bed!

Awesome bed!! Quick delivery, real quality product and my greyhound won’t get off it for anything. Perfect sizing for bigger, awkward dogs too.

February 26, 2021
Rated 5 out of 5 stars

Doggo loves it!

Our senior dog is really enjoying the pawpedics bed. Our dog is a Irish wolfhound x bull mastiff and the large size bed is a great fit.

I really like that the bed actually supports his weight and he can move around easily. I also appreciate that it has a nonslip base as we have tiles and all other beds would constantly move, but this one stays put.

The covers are also easy to remove when having to give them a wash. All in all I really love the bed and I am happy that my dog can now be comfortable and supported.

February 8, 2021
Rated 5 out of 5 stars

Great, comfortable bed

Received really good customer service and fast delivery. Most importantly, our dog loves her bed. It seems so comfortable that I could sleep on It 😊

February 7, 2021
Rated 5 out of 5 stars

Fantastic quality product

Fantastic quality product with very fast delivery. Only wish I’d bought the extra large as my dog doesn’t quite fit on as well as I’d hoped and because the mat is so high off the ground, he gets himself into quite awkward angles with his head off of it! He doesn’t seem to mind though.

February 4, 2021
Rated 5 out of 5 stars

Super Fast Delivery

Delivery was super speedy! Website is really easy to use, and there's great information provided about the bed, it's construction and the sizes available, which wasn't available on other dog bed sites.
Would definitely recommend.

February 4, 2021
Rated 5 out of 5 stars

The quality of the bed is wonderful

The quality of the bed is wonderful - feels firm and comfortable; however, not sure if it’s the recent hot weather but my malamute x hasn’t used it as much as I was hoping she would. She still chooses the floor for most of the night. I was hoping the temperature regulating foam would keep her cool. Perhaps she needs a bit more time to get used to it. Any suggestions to encourage her to use her pawpedics? Thanks!

February 2, 2021
Pawpedics logo

Reply from Pawpedics

Hi Rose,

firstly for taking the plunge and taking the first step towards making sure your pet gets their best nights sleep (we promise it will help yours too).

Just like humans, pets (especially mature pets) develop a preference to their sleeping regime. It may be difficult initially to encourage your pet to use any new bed; especially one that is so unlike others. If you are having trouble, you can start by using their favourite blanket and toys on the bed which will give the bed a familiar scent. Providing a blanket will not only encourage them to use the bed, but also encourage nesting; a natural, primitive animal behaviour. You can also reward them with their favourite treat each time that they sit or lay on the bed and give praise. If your pet is particularly anxious, you can try spraying Adaptil (for canines) or Feliway (for felines) on the cover to relieve stress and anxiety.

Generally, you can expect up to a few weeks before your pet becomes accustomed to any change in their environment.

If you are experiencing any difficulties and require further assistance, please don't hesitate to get in touch with customer care or a Veterinary Nurse via Live Chat, email or phone.

Kind Regards,

Alex Newman - Owner

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. My cat loves his new bed, great quality and worth every cent. Very impressed. Thank you so very much. 😻😻

January 25, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look