(french bulldog 21weeks old) What a fantastic feeder/ trough, they don’t slide around, are durable, easy to clean, can be customised and look great. They keep the dogs head upright and front legs stra... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Such a great product. We have a 16yo JRT x Yorkie who spent most of her life a stray, so the slow feeder insert is a God send. The height is perfect for her too as her little arthritic shoulders don't... See more
Company replied
Brilliant product - superb quality - and fast shipping. Our English Bulldog loves it and eats his meals in a single visit rather than going back to his puzzle bowl a couple of time, or having to tip t... See more
Company replied
Best purchase I've made for our British Bulldogs. They both took to it like a fish to water. With one having regurgitating issues only bought one but wishing I had purchased two, as the other won't ea... See more
Company replied
Company details
About Pawtion
Written by the company
🔸 The best feeder for brachycephalic (flat-faced) pets.
🔸 Elevated bowl for improved posture & digestion.
🔸 Vet recommended ergonomic design.
Contact info
United Kingdom
- hello@pawtion.co.uk
- pawtion.co.uk
4.8
Excellent
318 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pawtion
Hi Richard,
Thanks for leaving us a review & we're really pleased to hear your bulldog is loving their new Fluff Trough (despite still managing to get messy!)
Best regards,
The Pawtion team
Great vale
Great vale, fast delivery, my dog absolutely loves using this as he has trouble lowering his head
June 26, 2024
Reply from Pawtion
Hi Jane,
Thank you for the kind review! So glad to hear you loved shopping with us and the Fluff Trough is helping your dog!
Kind regards, the Pawtion team
The do what they say. EXCELLENT my pugs eat all their food and make no mess over the floor, excellent thanks 👍 😀
The do what they say, well made product.
June 20, 2024
Reply from Pawtion
Hey,
Thank you for the lovely review, we're thrilled to hear your pugs are enjoying using their Fluff Troughs!
Kind regards, the Pawtion team
Fantastic...my dogs eat much better and…
Fantastic...my dogs eat much better and don't need to bend down...easy to clean, best feeding bowls I've ever used...nice and sturdy and love the colours
June 8, 2024
Reply from Pawtion
Hi Chris,
Thank you so much for the p-awesome review! We're so pleased to hear you're a Fluff Trough fan. THANK YOU!
Best regards,
The Pawtion team
They haven’t got the order correct at…
They haven’t got the order correct at all now on the second delivery always blames the warehouse problem is I have to keep going to the post office to send back the wrong item - crap service
June 8, 2024
Reply from Pawtion
Hi Chris,
We can only apologise for the really poor experience with us. Unfortunately, as you quite rightly mentioned - our warehouse did make multiple mistakes when dispatching your order & replacement and we are truly sorry for this.
I can see that our customer service team is working diligently trying to get this rectified for you ASAP & we won't let you down again!
It's not a great reflection of the service we normally offer & we will, of course, always endeavour to improve.
Best regards,
The Pawtion team
Excellent!
June 6, 2024
Reply from Pawtion
Hi Gill,
Thanks for the p-awesome feedback! We're so pleased to hear you're happy with your order!
Best regards,
The Pawtion team
Reply from Pawtion
Hi Andrew,
Thanks for your p-awesome feedback - it's very much appreciated!
Best regards,
The Pawtion team
Reply from Pawtion
Hi there,
Thank you so much for the p-awesome review!
Best regards,
The Pawtion team
The flufftrough is brilliant
The flufftrough is brilliant. Dottie happily ate from it from day one. Purchasing a second silicon insert means I always have a clean bowl ready to go, and the attachable licking mat is great, TBH I have a little trouble getting it off, but I think that’s me.
Delivery was extremely prompt and arrived when I was told it would.
Great all around!
May 22, 2024
Reply from Pawtion
Hi Sharon,
Thanks so much for the p-awesome review! We're so pleased to hear Dottie is loving her new Fluff Trough! We appreciate your your feedback regarding the Licky Mats too.
Many thanks again for shopping with us!
Best regards,
The Pawtion team
Sturdy, easy clean, helps dog eat in comfort.
My dog has been eating all of his meals served in this. Being flat nosed he would squash his food, making it hard to eat, in his normal dog dish....very pleased with this purchase.
May 7, 2024
Reply from Pawtion
Hey Barbara,
We appreciate your paw-some review!
Kind regards, the Pawtion team
Well made, easy to use & clean - Fab.
My Frenchie has recently had surgery for breathing problems & an eye removed due to a tumour, the raised feeding station is great for him as it raises his head & helps him eat without restricting his throat (he’s even eating more - not sure if that’s fully down to the Fluff Trough 😉). I bought a feed Fluff Trough & also the Water Station - both are well made, the inserts are easy to remove & clean & my little man thinks they’re great.
May 5, 2024
Reply from Pawtion
Hi Carol,
Thank you for such a wonderful review! Bless your Frenchie - sending them belly rubs & cuddles!
We're so pleased to hear the Fluff Trough is playing a positive impact in his recovery!
Thanks again for shopping with us and wishing your pooch the best of luck in their recovery from surgery!
Best regards,
The Pawtion team
Reply from Pawtion
Hi Ed,
It looks like our customer service team have already reached out to you via email. It appears the parcel was successfully delivered on 9th May (photo available on tracking portal.)
When you have a moment, could you please respond to our team via email & they will do their best to resolve this for you if there's any issues.
Many thanks,
The Pawtion team
Fantastic item
Speedy delivery
Raised dog dish for my bulldog .
The product exceeded my expectations
Good quality, sturdy and the amazing thing being no food on the floor .stays in place and where as I used to have to wipe my dogs face after he had eaten . not anymore!!!!
Fantastic item.
April 23, 2024
Reply from Pawtion
Hi Jane,
Thanks for leaving us such a p-awesome review! We're so pleased to hear your Bulldog is already loving their new Fluff Trough! Amazing news!
Thanks again for shopping with us.
Best regards,
The Pawtion team
Reply from Pawtion
Hi Alvaro,
Thanks for the awesome review! We're so happy that you're pleased with your Fluff Trough!
Best regards,
The Pawtion team
Amazing!
My pug loved his new feeding station, he took to it right away. The silicone insert is easy to kee see do clean. He seems to eat better without making any piggy snorts and doesn’t have to have a break like he did with a normal bowl. A bit on the pricey side but seems well worth it.
April 10, 2024
Reply from Pawtion
Hi there,
Thanks for the absolutely p-awesome review! We're so pleased to hear your pug is loving his new Fluff Trough!
Best regards,
The Pawtion team
Greetings from Finland
Greetings from Finland. The product arrived quickly and well packaged. I ordered separate food cups for both my dogs. They were of good quality and as described. Both my French bulldogs are eating well from the new food cups and I notice that the eating position is better and the appetite has been better than before.
April 3, 2024
Reply from Pawtion
Hi Kalle,
We're thrilled to hear your dogs love their Fluff Troughs and are experiencing the benefits of it!
Kind regards,
The Pawtion team
Arrived quite quickly
Arrived quite quickly. The only downside is plastic feet keep falling off.
Would recommend
March 25, 2024
Reply from Pawtion
Hi Tracey,
Thank you for taking the time to leave us a review!
We're always looking for ways to improve, so we thank you for your feedback!
Kind regards,
The Pawtion team
Absolutely love these fluff troughs…
Absolutely love these fluff troughs just perfect for my pug and so easy to keep clean and the customer service is the best I’ve come across EVER!
March 20, 2024
Reply from Pawtion
Hi Danny,
So happy to hear your pug is loving their Fluff Trough!
Kind regards,
The Pawtion team
Comfort when eating
The XL size is perfect for our little Sofi, she struggles with arthritis, so it simply makes it more comfortable for her when eating. She is a mixed breed, larger than the normal breeds this is for but it works & she likes it. Thank you pawtion 😃
March 25, 2024
Unprompted review
Reply from Pawtion
Hey Teresa,
Thrilled to hear your Sofi is enjoying the benefits of the Fluff Trough XL!
Thank you,
The Pawtion team
Makes eating much more comfortable
Received it quickly. Works wonderfully for my dog, he eats better and doesn’t have spit ups afterwards anymore. 100% recommend.
February 24, 2024
Reply from Pawtion
Hey Delphine,
We're so happy you'd recommend us!
Thanks,
The Pawtion team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.