(french bulldog 21weeks old) What a fantastic feeder/ trough, they don’t slide around, are durable, easy to clean, can be customised and look great. They keep the dogs head upright and front legs stra... See more
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Such a great product. We have a 16yo JRT x Yorkie who spent most of her life a stray, so the slow feeder insert is a God send. The height is perfect for her too as her little arthritic shoulders don't... See more
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Brilliant product - superb quality - and fast shipping. Our English Bulldog loves it and eats his meals in a single visit rather than going back to his puzzle bowl a couple of time, or having to tip t... See more
Company replied
Best purchase I've made for our British Bulldogs. They both took to it like a fish to water. With one having regurgitating issues only bought one but wishing I had purchased two, as the other won't ea... See more
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Company details
About Pawtion
Written by the company
🔸 The best feeder for brachycephalic (flat-faced) pets.
🔸 Elevated bowl for improved posture & digestion.
🔸 Vet recommended ergonomic design.
Contact info
United Kingdom
- hello@pawtion.co.uk
- pawtion.co.uk
4.8
Excellent
318 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Not fit for purpose falsy advertised…
Not fit for purpose falsely advertised when reached out to the company within 7 days they refused to exchange or refund despite the item being faulty **UPDATE** sorry where does it state anything about returns in your terms and conditions as it doesn't say that in the terms and conditions on your site, the only time you mention return/refunds is in the FAQ section and you state under "What if I need to return my order"- We're confident you'll be thrilled with your purchase, however, if for any reason you'd like to return this back to us, please get in touch with us via email and we'll provide you with our Returns Instructions. and under "theres a problem with my order can you help?" - Yes, of course! We're always here to help if you have any issues at all with an order you've placed with us. Please get in touch with us via email and one of our friendly customer service agents will be able to resolve this for you.
so no terms and conditions regarding returning an item so please show me where this is stated
July 29, 2023
Reply from Pawtion
Hi Kay,
We're are truly sorry that the Fluff Trough didn't work out for you pooch. Unfortunately, as per our Returns Policy, we are unable to accept returns for used items.
Please find a link to our Returns Policy here: https://pawtion.co.uk/policies/refund-policy
Once again, we're really sorry we were unable to help further this time around.
Best regards,
The Pawtion team
Great dog products
July 17, 2023
Reply from Pawtion
Hi Sarah,
Thanks for the p-awesome review - it's very much appreciated!
Best regards,
The Pawtion team
Reply from Pawtion
Hi Christine,
Thanks for the p-awesome review! We really appreciate you choosing to shop with us!
Best regards,
The Pawtion team
2nd one i have bought after the success…
2nd one i have bought after the success of original, now both Frenchies are using them and love them always clean feeder and no mess on floor anymore
June 26, 2023
Reply from Pawtion
Hi Andrew,
Thanks so much for the p-awesome review! We're so pleased to hear that both your Frenchies are now Fluff Trough fans!
Thanks again for shopping with us!
Best regards,
The Pawtion team
Highly recommended brilliant for…
Highly recommended brilliant for posture and game changer for mess food stays in the bowls.It’s very sturdy I’ve purchased two plus stainless water bowl ⭐️⭐️⭐️⭐️⭐️
June 28, 2023
Reply from Pawtion
Hi Helena,
Thanks so much for the p-awesome review! We're so pleased to hear you're happy with your Fluff Trough!
Thanks again for shopping with us!
Best regards,
The Pawtion team
Love these I've bought x 2 for our…
Love these I've bought x 2 for our Frenchie and it's definitely helped his reflux!
June 1, 2023
Reply from Pawtion
Hi there,
Thanks so much for the absolutely p-awesome review! We're so pleased to hear the Fluff Trough is already helping your Frenchie's reflux - that's great news.
Thanks again for choosing to shop with us!
Best regards,
The Pawtion team
Awesome experience from start to finish…
Awesome experience from start to finish and our little frenchie loves his flufftrough
June 2, 2023
Reply from Pawtion
Hi Joe,
Thanks so much for the p-awesome review! We're so pleased to hear your Frenchie is loving his new Fluff Trough!
Best regards,
The Pawtion team
It was very easy from ordering to…
It was very easy from ordering to receiving the item. The new food bowl is great for my older bulldog. She no longer struggles to get her food and I’ve noticed she’s not leaving any now.
May 31, 2023
Reply from Pawtion
Hi Sara,
Thanks for leaving us a p-awesome review. We're so pleased to hear your bully is already taking to her new Fluff Trough so well!
Best regards,
The Pawtion team
My Little one loves it,so comfortable 😻
My Little one loves it,so comfortable 😻
We are suffering from GI tract issues,this is a life saver for us,less coughing after dinner.
Thank you for creating this product!
June 3, 2023
Reply from Pawtion
Hi Sandra,
Thanks so much for leaving us such a p-awesome review! We're SO pleased to hear the Fluff Trough is helping your little one.
Best regards,
The Pawtion team
Quick delivery and the best dog bowls
May 31, 2023
Reply from Pawtion
Hi Emma,
Thanks so much for the absolutely p-awesome review! We're so pleased to hear your a Fluff Trough fan!
Best regards,
The Pawtion team
Perfect customer Service and my French…
Perfect customer Service and my French Bulldog is loving eating from his new trough
Thank you !!!
May 27, 2023
Reply from Pawtion
Hi Carolyn,
Thanks so much for the p-awesome review! We're thrilled to hear your Frenchie is loving his new Fluff Trough!
Thanks again for shopping with us!
Best regards,
The Pawtion team
Massively overpriced for the metal…
Massively overpriced for the metal water trough. Made in india for peanuts, huge mark up. Poor quality
May 19, 2023
Reply from Pawtion
Hi Lee,
We're so sorry that the Stainless Steel Insert didn't live up to your expectations. This is probably the most sought-after product in the Fluff Trough range at the moment with so many happy customers (and pups) using it.
We do think you'd be surprised how expensive these are to manufacture & ship. Whilst we love nothing more than to make these more affordable, regrettably it's simply not possible.
As always, we appreciate your feedback.
Best regards,
The Pawtion team
Fantastic quality product very happy…
Fantastic quality product very happy with it and my pug is at last eating without spreading it all over the floor round her old food bowl.
Well worth the cost.
May 25, 2023
Reply from Pawtion
Hi Kevan,
Thanks for the absolutely p-awesome review! We're so pleased to hear your pug is already taking to their new Fluff Trough so well!
Thanks again for shopping with us!
Best regards,
The Pawtion team
I love the product
I love the product. It is helping my frenchie regurgitate less. Delivery was quick and I was kept well informed of my order with updates
May 24, 2023
Reply from Pawtion
Hi Rianna,
Thanks for the absolutely p-awesome review! We're so pleased to hear the Fluff Trough is already helping your Frenchie regurgitate less often.
We really appreciate you choosing to shop with us!
Best regards,
The Pawtion team
Back or digestive issues
I bought the fluff trough as a present for my sisters bulldog who has digestive problems, I have one for my disabled pug and it's perfect for his type of disability, he can sit or stand to eat, they are expensive but well worth it.
May 22, 2023
Reply from Pawtion
Hi Jo,
Thanks for the p-awesome review. We're so pleased to hear your sister's bulldog & your pug are benefiting from their new Fluff Troughs.
We really appreciate you choosing to shop with us!
Best regards,
The Pawtion team
I love these bowls for my grumble
I love these bowls for my grumble. The nonslip feet come off a little to easy which is why I didn’t give 5*. Customer service was brilliant and totally recommend this company.
March 6, 2023
Reply from Pawtion
Hi Mireya,
Thanks for the p-awesome review. We're so pleased to hear you're happy with your Fluff Trough & we appreciate your useful feedback regarding the non-slip feet.
Thanks again,
The Pawtion team
French bulldog slow feed insert
Bought a slow feeder insert for my French bulldog. He took to it straight away. Takes him at least 3 times longer to eat his food (raw) & no reflux. Insert is easy to clean. Price might put owners off but I would certainly recommend.
April 30, 2023
Reply from Pawtion
Hi Alison,
Thanks so much for the p-awesome review! We're thrilled to hear your Frenchie is already loving his new Fluff Trough!
Best regards,
The Pawtion team
Great service
Fast delivery, had a very small problem which was resolved immediately. Will buy from them again in the future. My pugs are very happy with their new troughs!
April 29, 2023
Reply from Pawtion
Hi TJ,
Thanks for the p-awesome review! We're so pleased to hear our team managed to resolve your issue & it's great news that your Pugs are already taking to their new Fluff Troughs!
Best regards,
The Pawtion team
Brilliant product
Brilliant product - superb quality - and fast shipping. Our English Bulldog loves it and eats his meals in a single visit rather than going back to his puzzle bowl a couple of time, or having to tip the last bit out for him. Only suggestion is that it’s a shame that the binge blocker insert doesn’t come in the XL size, other than that cannot fault it!
April 28, 2023
Reply from Pawtion
Hi there,
Thanks so much for the p-awesome review! We're so pleased to hear your English Bulldog is loving his new Fluff Trough.
We know Fluff Trough US are currently prototyping Binge Blockers for the XL Size so these will become a reality in the (hopefully) not too distant future!
Best regards,
The Pawtion team
Brilliant for my pug with poor back leg
Really quick delivery and one very happy pug. We got her this bowl as after eating, she would have a stiff back leg. This bowl gave good posture whilst she ate. Also, as it is a trough, it slowed her eating down, so another win for my greedy guts pug
April 18, 2023
Reply from Pawtion
Hi Gillian,
Thanks so much for the p-awesome review! We're so pleased to hear your pug is already benefiting from her new Fluff Trough!
Best regards,
The Pawtion team
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