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Rated 5 out of 5 stars

That company is super legit company. They sent the notification on my app to withdraw your funds because they winding down the operations. I submitted and within 2-5 minutes I got my funds back in a... See more

Rated 3 out of 5 stars

Hi, I tried to use the platform but unfortunately there are many thief's on it. Be carefully with African accounts the sent you links never click on them it is forbidden according the paxful terms sam... See more

Rated 5 out of 5 stars

All of the documentation they request from users is a bit of a pain, but they do have to keep everything above board. Never had any issues, use it almost on a monthly basis. Could not recommend it... See more

Rated 1 out of 5 stars

Paxful is really terrible exchange ! they froze my account with $600 when they were going bankrupt in 2023 ! other users experienced that they took the cash divided among the greedy executives , one w... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Paxful is the leading peer-to-peer powered bitcoin marketplace and a universal money translator. Imagine a world where everyone has equal access to finance, no matter who they are, or where they are from. We're building it. Our mission is to empower the forgotten four billion unbanked and underbanked, so they have control of their money in a way they've never had before.


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

47K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It's a useless SCAM place

It's a useless SCAM place! I tried to sell 3 APPLE GIFT CARDS (100+100+100). All users say they are USED when you redeem them! I also made a video on my channel youtube just search Konteoro; I lost two disputes (no sufficient evidence provided by the moderator's message) but I sent all the RECEIPTS-VIDEOS-PICTURES OF THE CARD-CONTACT WITH APPLE! On the other side the user just says INVALID CARD NOT REDEEMABLE and WINS without any problems. I only won one DISPUTE and lost two cards!
there is no hope that you will give the card code, then on the other side they can say whatever they want and they even believe them! trade-rAGvsYXL1yf Reported user's username: SimpleBluegill535

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

You account is temporarily locked

You account is temporarily locked. We noticed a possible threat to your account and have locked it temporarily until we can confirm that your account is safe. Contact our customer support team to unlock your account. They locked my account and now not replying to mail very bad app dont use it

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Too many scammers on Paxful and the…

Too many scammers on Paxful and the platform takes their sides when you dispute. I lost $1000 this morning to a trader and despite overwhelming evidence against the seller, it was awarded to him. To make things worse, I'm unable to rate and write on my experience on the sellers page. Paxful has to be in on it.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer! I’ve already sended 39+ 73 i’m not going to send other money to your scam platform, give me NOW my btc or for real we have a big problem here, more then 300€ scammed ! They are asking me a lot of money i just want to buy 150€ btc now I’ve sended more then 310€!!! Scam platform don’t use it be careful

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Paxful is not safe anymore

Paxful is not safe anymore. There are many fraudsters on this platform. I just got scammed 200USDT here today. Fraudster hacked and loginto my account from Kenya and his ID and IP from Colombia his ID name on platform is siempreduque5822 He scammed me 200USDT my account ID kimheak19 . Please help!!!

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

I was very blatantly scammed out if…

I was very blatantly scammed out of Amazon gift vouchers and despite providing more than enough evidence, they still favoured the trader which leaves me to believe there is organised crime happening at Paxful. I am horrified at the way everything was handled and urge people to be very careful while doing any sort of P2P trade.

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed

I was scammed by a fraudster. I made the payment, but he denies it. Incredibly, the Paxful Moderator rewarded the dispute to the scammer, even though I provided proof of payment. I wish you would go bankrupt soon.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

The Paxful system is full of injustice…

The Paxful system is full of injustice by the moderators. I got scammed off my $500 Apple card. I provided the evidence and the details they needed, yet, they rewarded the dispute to the scammer. I am closing my Paxful account and can't stand it! It's hard to deal with the feelings of being cheated when you know that you are right and deserve justice.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

paxfull is shirking responsibility

paxfull is shirking its responsibilities, if a btc seller scams you on their site and empties his wallet, paxfull does not refund anything and shirks the responsibility of their sellers that they host.

I have lost 100€..

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Paxful Bans Accounts Without Reason & Silences Users! 🚨


I had been using my business account on Paxful from 2022 until late 2023 with no issues. I never lost a dispute, never violated any rules, and had been inactive for months. When I decided to return and trade again, I was shocked to find my account banned without any explanation.

I reached out to support, and instead of providing a clear reason, they sent me a generic, copy-paste response with no details. When I tried to ask about my case in Paxful’s Telegram and Discord groups, I was banned from those too—simply for asking questions.

This is completely unprofessional and unacceptable. Instead of addressing legitimate concerns, Paxful chooses to silence users rather than provide transparency. This raises serious doubts about how they operate.

If Paxful is banning accounts without explanation and shutting down conversations, how can traders trust the platform? Users deserve clear communication and fairness—not random bans and censorship.

#PaxfulBan #PaxfulScam #CryptoScams #UnfairTreatment

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed

1. *I was scammed* during a transaction on the platform, where the scammer took possession of my funds.
2. When *I reported the issue*, the scammer still had the funds or had not yet sold or transferred them, which meant the support team could have intervened and frozen their account to protect my money.
3. *The team failed to take the appropriate action in a timely manner*, allowing the scammer to move and use the funds elsewhere.
4. *After a few days, they informed me that they had banned the account*, but at this point, it was pointless since the money was already lost and not recovered.

This behavior reflects *the slow response* of the support team and their inefficiency in making crucial decisions to protect users. They should have acted immediately upon receiving the report, not after the ban became useless.

February 9, 2025
Unprompted review
Rated 4 out of 5 stars

I have been a user of paxful for over 5…

I have been a user of paxful for over 5 years and I love this platform very much but two days ago I woke up in the morning trying to log into my account and all I seen was my account is frozen and no email send, I’m confused and worried, i need help from Paxful......Yesterday paxful marked my ticket ID 230811 resolved while my account is still frozen, I'm getting so frustrated about this because I'm losing a lot of money on my bitcoin dropping hard, please help me paxful............update Paxful has unfreeze my account, thanks so much to teams paxful

February 13, 2025
Unprompted review

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