While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
Amazon Prime Video 30 day free trial trap
I recently accepted the Amazon prime video 30 day free trial offer. After about 20 days I realised that there was nothing of interest for me so I cancelled. I got confirmation of my cancellation. I have seen on my credit card statement the 49 euros to be charged if I didn't cancel has still been charged. I have now spent half a day trying to resolve this matter and found it impossible to make contact with Amazon. Everything is now covered by FAQ's and no answer fits my problem. Avoid these 30 day trials with Amazon and all other companies. Only developed to trap unsuspecting customers into long term contracts.
July 29, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.