PAY2DAY Reviews 8,862

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,784 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the application process, describing it as less user-friendly compared to other lenders. A few other people also felt that response times were slow, with some waiting several hours or even days for a reply or loan approval, and experienced difficulties with online forms and inconsistent communication from the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, easy, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, patience, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process easy, quick, and... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and efficient service, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

I have been using Pay2Day services for over a year and have consistently found the staff to be highly supportive and professional. Most of my interactions have been with Mr. Saad, who has always provi... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied

Rated 5 out of 5 stars

If there are 10 stars i will give it to this Pay2day lenders very easy to apply very fast just apply online and they will call you and in 15 mins .they will send you the approval it depends how fast y... See more

Company replied


Company details

  1. #8 of 25 best companies in Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

It’s easy convenient with minimal wait…

It’s easy convenient with minimal wait time!

May 3, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Fast reliable and effient would…

Fast reliable and effient would recommend if your ineed of a quick loan thanks to Harshit

May 1, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Good service

Good service

May 2, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 1 out of 5 stars

If I could I would give zero stars as…

If I could I would give zero stars as this place is the worst payday loan company as they are scam, avoid at all cost

May 1, 2026
Unprompted review
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Reply from PAY2DAY

Hello,

Thank you for this review & for your honesty.

We would like to investigate this matter further and welcome you to contact us directly via email to amccombs@pay2day.ca where we can better determine the cause for your concern.

Thank you so much for reaching out to us and we look forward to working with you to ensure your matter is addressed.

Thank you for choosing Pay2Day

Rated 5 out of 5 stars

Great customer Service

Great customer Service, They genuinely want to help if they can. Thank you Uzma

May 1, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 4 out of 5 stars

I am grateful for your customer service.

Thanks HEDELISA , I am happy with the service.

May 1, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly online team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

very helpful and good service

ery helpful and good service

April 30, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Excellent Service

Excellent Service from Hedelisa

April 28, 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Hedalisa from our amazing online support team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

First time with Pay2day

First time with Pay2day. Very fast and easy to apply and receive approval. Harvey was so very helpful. Responded to my email questions promptly and even called to verify some things.

April 29, 2026
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Reply from PAY2DAY

Thank you for this review,

We are happy to hear that you enjoyed using our service and working with our in store team!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

The staff was polite and very helpful.i…

The staff was polite and very helpful.i also noticed the interest rate is not outrageous

April 29, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our helpful staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Good place to do western union

February 25, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our staff on your Wester Union needs!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Extremely helpful when I had unexpected expenses

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account.

April 24, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that we were able to help you out during a tough Car repair!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Mahi was very helpful

Mahi was very helpful, knowledgeable and polite

April 28, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our in store staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Thats great

Thats great, Vrinda its a súper nice

April 28, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 1 out of 5 stars

This business is shady they will try to collect a debt after you have filed for bankruptcy.

Do not trust this business I had a debt a number of years ago with them and I filed for bankruptcy in early 2022 well I ended up receiving an email from a collection agency yesterday over 4 years later trying to collect this debt which was included in my bankruptcy filing. My bankruptcy trustee assured me today that they sent the bankruptcy paperwork to Pay2day. I talked to somebody at the collection agency today and the person told me that Pay2day sent them this debt this month so we're talking a little over 4 years after I filed for bankruptcy so you cannot trust Pay2day if they receive paperwork that someone has filed for bankruptcy and they STILL try to collect a debt. They appear to be very shady.

April 27, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Hello Kathryn,

Thank you for this review & for your honesty.

We would like to investigate this matter further and welcome you to contact us directly via email to amccombs@pay2day.ca where we can better determine the cause for your concern.

Thank you so much for reaching out to us and we look forward to working with you to ensure your matter is addressed.

Thank you for choosing Pay2Day

Rated 5 out of 5 stars

Prit was easy to deal with

Prit was easy to deal with, fast and efficient

April 27, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Jessica answered all my questions and…

Jessica answered all my questions and everything was done quickly and smoothly

April 27, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

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