Paybotic Reviews 56

PayBotic is a great company to do business. They are easy to contact when you have a problem and their customer service is great! They take care care of all your needs promptly and professionally. Highly recommended.

Aditya is my rep here and he is super helpful. Always assisting us with updating our terminals and getting replacement parts as needed. He is friendly, timely, responds to emails quickly, and is happy to stay on the phone with you until your problem is resolved. Thanks!!

Aditya has been my go to guy for months now. He is very helpful in walking you through troubleshooting. I've had to have a few machines replaced, but he is always very punctual on shipping them out. Once I tell him they're stuck and broken with pictures, he immediately gets me a new one within the week(usually just a day or two). We have used Paybotic for over 2 years now and I have no plans on switching. Thank you Paybotic, and thank you Aditya for everything you do!

Paybotic has been very responsive to any issues I have had with my card readers throughout my time using their service. I appreciate that they respond very quickly, even at late hours (which is important in retail).

Aditya took my call when our debit reader stopped working. He wasted no time in getting us a replacement. There was little I needed to do, and the terminal arrived quickly. The best part was that it came with the tethered PINpad and I just needed to plug it in!

I had a terminal that quit working. I sent an email explaining the issue and within the hour I had tech support walking me through the fix.

Another instance happened about a month ago. We had a terminal that quit working and actually needed to be replaced. A new terminal was sent along with return packaging and labeling for the defective device.

Great service, thank you

Have been using them for over a year and am a satisfied client. Their customer support is on point. Aditya has always been communicative and helpful with any questions/issues.

Paybotic has been a great partner for us. Responsive via email/call/live chat and always addresses anything that comes up. We're opening up two locations and wouldn't think of doing it without our ATM readers. Grateful for them as a partner and look forward to continuing the relationship!

The service is exceptional! Aditya has always been very helpful and knowledgeable. Any issue that has come up has been resolved very quickly. Thank you so much for all the help and support and for a great overall experience!

Thanks
Mike

I have found this company, and everyone who I've interacted with, as top notch and very helpful. I have always gotten quick responses and have had great customer service. I really appreciate Paybotic going above and beyond for us, and look forward to continuing our business together.

Aditya has been extremely helpful in getting our debit systems set up and has always been there when I called. Thank you!

-DW

I help operate a fully licensed cannabis retail facility in CA.

Working with Paybotic has given our shop confidence in accepting debit cards for payments. The point of banking/cashless ATM method is the compliant way to offer our members another form of payment - those sales tickets are typically +25% higher than our cash sales!

I am thrilled with the customer service I have received from Paybotic's responsive support team. Previous providers would seemingly fall off the face of the planet when an issue would arise.

Other service providers did not offer the options in terminals, nor did they provide the uninterrupted service we now receive with Paybotic. We have expanded from POS terminals in-store to using mobile terminals for our delivery service!

Be Compliant - Be Happy - Use Paybotic

Aditya was patient with us and very resourceful. Overall very satisfied customer. Thank you again for your services we appreciate you.

Good stuff guys!

Rarely have issues but we do get support to fix problems when they occur.

Support is always there and does a great job of assisting us with any issues. Had little problems setting up and using this system, and it has worked very well for us.