I recently made an incorrect payment by using the wrong invoice# and was very stressed about how to fix it. Rudy B. went above and beyond to help me resolve the issue. He personally called the vendor,... See more
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Company details
Written by the company
The Most Trusted Logistics Payment Platform
Contact info
201 Alhambra Cir, Suite 711, 33134, Coral Gables, United States
- 1 (888) 250-7778
- support@paycargo.com
- paycargo.com
Hasn’t replied to negative reviews
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Juan is the man
Juan is the man , he was very patient with me through the all the process as i was having issues with the website .
Thank you Juan for making our experience with pay cargo so great and easy
Great and prompt responses.
Great and prompt responses.
Pleasure to work with PayCargo
worked with juan B
worked with juan B. in customer service ; very professional & got us back on track
So Helpful!
SO helpful! Jaime took the time to answer our questions about account setup, informing us of all options and helping us find the best one for our business.
Great help with Juan B on paying a…
Great help with Juan B on paying a charge that Delta was unable to accept. It was very professional and he was very patient in helping me solve the problem. Thank you so much for your help and support.
juan went above and beyond of my case
juan went above and beyond of my case. i really appreciate him.
EXCELLENT CUSTOMER SERVICE WITH DEANDRE MATHURIN
The experience I had with working with Deandre Mathurin was truly excellent. He was extremely patient with me and helping me resolve the issue I was having. His customer service is EXCELLENT!
Jaun was most helpful with increasing…
Jaun was most helpful with increasing the credit limit and making sure the first transaction went through smoothly. Pleasure to work with!
Rudy our customer representative was…
Rudy our customer representative was absolutely wonderful, He helped us out so much, he stayed on the phone the whole time until we finished to make sure our payments went through. I highly recommend this company.
Jamie was so helpful
Jamie was so helpful. He stayed on the line and walked me through the process for the entirety of the transaction. He was very considerate and polite.
ROXY
ROXY - Thank you so much for your help on assisting me on one of the transaction to cancel it. she just not cancelled, she made sure to call receiver to explain it and get it processed. appreciated. thanks.
Thank you so much Juan B
I want to Thank from the bottom of my heart to Juan B for helping get thru the process of making a payment online. You see I'm very very old school and back in my day we didn't pay any fee's online and now everything is so different and with Juan's super patience and excellent customer service we navigated thru the process so easily. Juan B Merry Christmas from San Diego, CA Sincerely, Elizabeth
Rudy provided excellent customer…
Rudy provided excellent customer service and resolved my issue promptly.
Roxy was such a lifesaver this morning!
Roxy was such a lifesaver this morning! Kind, patient and fixed me right up! Such a blessing during the stressful end of year! Thank you so much Roxy!
Rudy Barro got back with me immediately…
Rudy Barro got back with me immediately after receiving my email. He was very pleasant to deal with.
Rudy Barro
Rudy Barro, from PayCargo, was extremely helpful in getting all my questions that I had answered. It took no time at all and I could tell from the start he knew what he was doing and took the time to understand what I need. U have an outstanding employee
Deandre M
Deandre M. was extremely patient and helpful in resolving my issue. I was having problemly making a payment that was time sensitive and he was able to resolve the issue and walk me through making all the steps so that payment could be made on time. Thank you!
Rapid response
Rapid response. Courteous and shows knowledge of problems impacting big companies and consequences to small companies.
Options are always available.
Pay Cargo is a must have in the transportation business.
Thanks PayCargo staff
Long-time user of the PayCargo…
I'm a long-time user of the PayCargo system and have always been pleasantly surprised by my ability to get a CSR on the phone when I've had issues, their professionalism and friendliness in addressing my issue / concern or problem, and their speed to resolution--EVERY TIME! Today my rep Rudy Barro crushed it, stayed on the line with me til my problem was on its way to resolution, and stayed up beat and positive throughout. Go on Rudy!
Roxy called me when I sent an email…
Roxy called me when I sent an email with a question to complete my exam payment. She was extremely helpful & didn't get off the phone until the issue was solved. Great job today by Roxy.
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