Payeworx Reviews 54

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Got a phone call from Payeworx in July 2023 about their solution. I have now found out this company have appeared on the HMRC current list of named tax avoidance schemes, promoters, enablers and supp... See more

Rated 5 out of 5 stars

I've worked with Chris at Payeworx for around a year now and they've never let me down. They are always prompt in replying to questions and more importantly polite, informed and fast paced when de... See more

Rated 5 out of 5 stars

Payeworx have ben fantastic from the moment I contacted them. They took the time to thoroughly explain their hybrid Umbrella/Company pay setup. They always get their processing correct every time... See more

Rated 5 out of 5 stars

The onboarding process was made very easy by Chris. Since then, Danielle has being an absolute joy in terms of her support via phone calls and emails. This kind of timely and professional support was... See more

Company details

  1. Payroll Service
  2. Accountant
  3. Accounting Firm
  4. Tax Advisor

About Payeworx

Written by the company

Payroll services for Freelancers, Contractors and Interim Consultants across both the private and public sectors.

Payeworx have proved themselves time and again to be one of the most reliable and trustworthy Umbrella Companies in the UK, with a focus on customer service, timely pay and immediate response to queries.

Compliance is at our heart, being one of the few Umbrella Companies that have been awarded ERA certification, the only accreditation that is fully backed and audited by UKAS.

Our service focuses on clients that have been affected by IR35 legislation and we aim to assist you get the best financial outcome regardless of your IR35 assessment.

Contact info

4.2

Great

TrustScore 4 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tax Avoidance Scheme List

Got a phone call from Payeworx in July 2023 about their solution. I have now found out this company have appeared on the HMRC current list of named tax avoidance schemes, promoters, enablers and suppliers (March 2024). Luckily didnt end up using them at the time as could have landed a huge tax bill from HMRC.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable

Very reliable, friendly and super helpful , I can’t fault payeworx at all and would highly recommend .

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Danielle has supported throughout the whole process and responds fast to any questions I have, in a way my non finance brain understands! The set up has allowed my company to continue and feels so much safer; I’m not worrying about receiving a future bill because the dodgy umbrella company scammed me.
Would recommend to anyone

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

The best Umbrella company

PAYEworx is amazing because of how they operate i.e. having their business model setup so that contractors doing Inside IR35 roles get as much money as possible.

Their customer support is brilliant as well - every time I have had to call them, they respond immediately and they resolve my issue/question promptly.

Danielle has been my point of contact since the start and she is just lovely to work with - very professional yet friendly.

I recommend PAYEworx to anyone who is looking for a great experience using an umbrella and whoever is looking to make more money than a traditional umbrella.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Danielle/Payeworx AMAZING

Payeworx as a company have been absolutely great! I cannot recommend them enough. I personally have found Danielle AMAZING like absolutely AMAZING! She really has gone over and beyond for me multiple times, and it doesn’t matter what time of the day you need help, Danielle is always there to support.
She really is such an asset to Payeworx and wherever she goes I will most definitely follow.
Thanks Danielle and Thanks Payeworx!

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service - Very helpful

Danielle answered my question promptly and called back to confirm. Nice to be able to speak to someone and have confidence they are on the case.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great umbrella company

Great umbrella company, they all are extremely helpful and have all the patience in the world when answering my 101 questions! Always polite, just what is needed when choosing an umbrella company!

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service and excellent experience

Honestly, an absolutely fantastic umbrella company, where customer service is obviously a priority! Initially, they were very open with the amount I would be receiving from my contract and I've never received a penny less than they calculated I would get at the start. They were also able to provide a comprehensive breakdown and explanation at each stage, which was much appreciated.

A special shout out to Danielle, who has been extremely helpful and absolutely fantastic with every question that I’ve had, she has gone above and beyond to help from when I've had small questions to urgent requests and this has helped me out so much. You don't get customer service like this any more!

Couldn't recommend this company more!

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Review

Excellent company with great customer service. Definitely recommend to all!

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Payeworx are fantastic.

Payeworx have ben fantastic from the moment I contacted them. They took the time to thoroughly explain their hybrid Umbrella/Company pay setup. They always get their processing correct every time, and on time and are really flexible when I need it.

For my financial situation it has been perfect, I am really grateful to have found them.

Jay Koulias-Perez

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Professional Team @ Payeworx

The onboarding process was made very easy by Chris. Since then, Danielle has being an absolute joy in terms of her support via phone calls and emails. This kind of timely and professional support was clearly missing at the old Umbrella company I used.

June 23, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look