Rona has gone beyond to reach out to me after business hours just to make sure you guys understand my query. She is amazing, Thank you Rona! Cyron also attended to my inquiry, and i don't want to disc... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Cindy was very helpful and understood my situation right away, she acknowledged how much this trip means to us and is very thoughtful. She was able to ease my mind, this is how customer service should... See more
This is our third booking in the last 4 years with PLT and we would not book OS travel with anyone else!! This time afforded us to book Premium Economy on Emirates to Europe and we are so happy and th... See more
Company replied
I had a great experience with Pay Later Travel. Their customer service Team, Keren and Cea, were incredibly helpful when I needed to change my travel dates. They made the process easy and stress- free... See more
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Company details
About Paylater Travel Australia
Written by the company
Paylater Travel was founded in 2017 with a simple, yet powerful mission: to make more meaningful moments take flight.
Fast forward to today and we’ve helped over hundreds of thousands of people travel on their own terms. We’re bringing big dreams to life, without burdensome debt. Whether that’s reuniting families, connecting friends or unlocking new adventures, at Paylater Travel, we’re so grateful to be making the world a more connected place.At Paylater Travel, we’re as invested in your journey as you are. From the moment you book your flight, until you're back home with a camera roll full of incredible memories, we're here to ensure smooth sailing every step of the way.
To book a flight with us head over our website and Lock in your flight with a small deposit. We buy the ticket on your behalf. You’ve now locked in today’s prices and can pay it off in flexible instalments.Contact info
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 month
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Neil did a great job...very…
Neil did a great job...very professional and quick solution
July 7, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your kind review! 🌟 We're delighted to hear that Neil provided you with professional service and a quick solution. Your feedback means a lot to us, and we'll be sure to share your appreciation with Neil. 😊 Thank you for choosing Paylater Travel! ✈️💙 We look forward to assisting you again with your future travel plans. Safe travels! 🌍
Raffy seemed to care about my situation…
Raffy seemed to care about my situation and was thoughtful in responding to the changes I need due to unforseen circumstances. Thanks for your help and I will proceed tomorrow.
July 7, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your kind review! 🌟 We're glad to hear that Raffy was able to support you with care and understanding during your unforeseen circumstances. Your feedback means a lot to us, and we'll be sure to share your appreciation with Raffy. 😊 Thank you for choosing Paylater Travel! ✈️💙 We wish you all the best with your plans tomorrow and look forward to assisting you again whenever you need us. Safe travels! 🌍
This is my 5th time using Paylater
This is my 5th time using Paylater, the payment plans are easy. You don't have to pay large amounts of money all at one time especially for family holidays, it can be very pricey elsewhere but when you have the option to do instalment plans with Paylater it can be very handy. I always book my holidays months in advance with Paylater so that I can pay for other parts of my holidays without breaking the bank all at once. Recommend to those with big families.
July 8, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you for your amazing review! We're so happy to hear that this is your 5th time using Paylater Travel and that our payment plans have made it easier for you to enjoy family holidays without the stress of paying everything upfront. We love knowing that our flexible instalment options help you plan ahead and manage your travel expenses with ease. Thank you for recommending Paylater Travel to other families, and we look forward to helping you create more memorable holidays in the future! ✈️😊
I like how you guys send me a reminder…
I like how you guys send me a reminder payment every week
May 8, 2026
Reply from Paylater Travel Australia
Thank you for your feedback! We're glad to hear that you find our weekly payment reminders helpful. At PayLater Travel, we're committed to making it easier to stay on top of your payments while keeping your travel plans stress free. We appreciate your support and look forward to serving you again! ✈️😊
She was great
July 7, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your feedback! 😊 We're glad to hear that she provided you with great service. Thank you for choosing Paylater Travel! ✈️💙 We truly appreciate your support and look forward to assisting you again.
Amazing customer service
Outstanding customer service from Izzah, got the job done swiftly, and helped a lot with the process of changing my flights.
July 7, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Izzah provided outstanding customer service, helped you swiftly with your flight change, and made the process smooth and easy. Thank you for choosing Paylater Travel! ✈️💙 We truly appreciate your support and look forward to assisting you again.
Great service
Great service, easy to budget with weekly payments and I got my itinerary minutes after I paid the last installment. Highly recommend people using this company.
July 7, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you found our payment process easy to budget with and that you received your itinerary just minutes after making your final installment. Thank you for recommending Paylater Travel! ✈️💙 We truly appreciate your support and look forward to helping you plan your next trip.
Easy Process with payments
Easy Process with payments. Yayan was helpful in assisting with a payment extension.
July 5, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your kind feedback! 😊 We're delighted to hear that you found the payment process easy and that Yayan was helpful in assisting with your payment extension. Thank you for choosing Paylater Travel! ✈️💙 We truly appreciate your support and look forward to assisting you again.
Jaja was amazing!
Jaja was amazing!
Due to unforseen circumstances, I had to cancel my flights and she was incredibly helpful.
July 6, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Jaja was amazing. Thank you for choosing Paylater Travel! ✈️💙 We truly appreciate your support and look forward to assisting you again.
I had a great experience with Rica
I had a great experience with Rica. She was incredibly helpful, responded quickly, and was friendly throughout the process. She efficiently helped me secure my preferred seats, making everything easy and hassle-free. Thank you for the excellent service Rica!
July 6, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your thoughtful feedback! 😊 We're delighted to hear that Rica provided you with such helpful, friendly, and efficient service. It's wonderful to know she made the process easy and hassle free while helping you secure your preferred seats. Thank you for choosing PayLater Travel! ✈️💙 We truly appreciate your support and look forward to assisting you again.
Rona was fantastic with her customer…
Rona was fantastic with her customer service
Very prompt exceptional work fantastic operator
July 6, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your kind words! 😊 We're delighted to hear that Rona provided you with fantastic customer service. Thank you for choosing PayLater Travel! ✈️💙 We truly appreciate your support and look forward to helping you with your next trip.
Nica helped me promptly and her…
Nica helped me promptly and her customer service was great.
July 6, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your kind feedback! 😊 We're delighted to hear that Nica was able to assist you promptly and provide great customer service. We truly appreciate your support and thank you for choosing Paylater Travel. ✈️ We look forward to assisting you again on your future travels!
Reply from Paylater Travel Australia
Thank you so much for your kind feedback! 😊 We're delighted to hear that you think Paylater Travel is a great service and that our team was helpful throughout your experience. We truly appreciate your support and look forward to assisting you with your future travels. ✈️
Easy payment schedule.
Easy payment schedule.. plenty of notice when payment was due .. great service. I’ve gone on more holidays because of this payment plan system
May 7, 2026
Reply from Paylater Travel Australia
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you found our payment schedule easy to follow and appreciated the payment reminders and great service. It's especially rewarding to know that our payment plan has helped you enjoy more holidays. Thank you for choosing Paylater Travel. ✈️ We look forward to helping you plan many more memorable trips!
Reply from Paylater Travel Australia
Thank you so much for your feedback! 😊 We're happy to hear that Rona provided you with very good customer service. We truly appreciate your support and for choosing Paylater Travel. ✈️ We look forward to assisting you again in the future!
So straight forward and if I needed any…
So straight forward and if I needed any help they were great work with. I'll definitely be using it again
May 6, 2026
Reply from Paylater Travel Australia
Thank you so much for your feedback! 😊 We're glad to hear you found the service straightforward and that our team was able to support you whenever you needed help. We truly appreciate your kind words and your trust in Paylater Travel. ✈️ We look forward to assisting you again on your future travels!
Quick and easy travels…
I love how quick and simple it was to book my flights and just have that peace of mind in regards to payments.
April 22, 2026
Unprompted review
Reply from Paylater Travel Australia
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you found the booking process quick and simple, and that our payment options gave you peace of mind. Your satisfaction means a lot to us, and we truly appreciate you choosing Paylater Travel. ✈️ We look forward to helping you with your future travels!
Reply from Paylater Travel Australia
Thank you for your kind feedback! 😊 We're delighted to hear you had a good experience with our service. Your support means a lot to us, and we truly appreciate you choosing Paylater Travel. ✈️ We look forward to assisting you again on your future travels!
Its very convinient if u dont have bulk…
Its very convinient if u dont have bulk money for a flight.. this is my second time using it.
July 3, 2026
Unprompted review
Reply from Paylater Travel Australia
😊 Thank you so much for your feedback and for choosing Paylater Travel. We're really glad to hear you find our service convenient and that this is your second time using it. It means a lot to us that we can help make travel more accessible and flexible for you. We truly appreciate your continued support and look forward to assisting you again on your future trips. ✈️💙
Made affordable when you cant afford to…
Made affordable when you cant afford to pay for a trip upfront.
It maybe more expensive but it secures your holiday faster at the time you may not be able to afford outright.
Easy to process, ability to extend payments out.
May 5, 2026
Reply from Paylater Travel Australia
😊 Thank you so much for your feedback and for choosing Paylater Travel. We're glad to hear that our service has made it easier for you to secure your holiday and manage payments in a way that works for your budget. It's great to know you found the process simple and flexible. We truly appreciate your support and look forward to helping you with your future travels. ✈️💙
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