Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The customer service was brilliant and…

The customer service was brilliant and quick email responses.

May 26, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a kind review, Jasanne!
We're happy to hear you had a great experience with us.
We hope to work with you again soon, feel free to reach out anytime.

Rated 5 out of 5 stars

Great quality and efficient.

Great quality and efficient.

May 26, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a positive review, Jared!
We appreciate the 5-stars and your business.
If you ever need anything else or have any queries, please feel free to reach out!
We hope to work with you again soon.

Rated 5 out of 5 stars

It was a very last-minute order

It was a very last-minute order, but they managed to complete it on time. We were really pleased with the prompt and reliable service!

May 28, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the lovely review, Apromo Trading!
We're glad we could help you with your urgent order, feel free to reach out anytime.
We hope to work with you again soon.

Rated 5 out of 5 stars

The team were great to work with

The team were great to work with, the print work on the bags was very good and delivery was ahead of time.
I probably should have spent a little more on the bags. They looked good on the website but the quality was not there. The material is very thin and not likely to last long. My mistake.

May 25, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a review Lyall!
We appreciate your honesty and kind words.
We hope to work with you again soon and we'd be happy to offer some suggestions to help you find the best product to suit your needs (and price range).
Please feel free to reach out anytime!

Rated 5 out of 5 stars

Shorts

Excellent service

May 29, 2025
Payless Promotions logo

Reply from Payless Promotions

Thaks Jeff! we're glad to hear you are happy with your order of shorts and your experience with us!
We hope to work with you again soon :)

Rated 5 out of 5 stars

Fantastic service and great quality…

Fantastic service and great quality product

Was super stoked with the level of service provided! The end result is great.

Thankyou,, looking forward to the next round of merch

May 28, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing, Alexander.
We love hearing from our happy customers!
We hope to work with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Outstanding service!

Everything about the experience exceeded my expectations. Payless Promotions website made it easy to find the product I wanted and get an idea of th price. Once I contacted them by phone, I had helpful information from Jazz and a prompt quotation. The designer Connor was great, as the logo we submitted was unsuitable for printing so he offered us some better options. Once we placed the order it was delivered faster than expected. Highly recommended.

May 26, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you for the great review and lovely words Sally!
Jazz, Connor and the Team at Payless are glad they could help, we hope to work with you again soon and continue providing exceptional service.

Rated 5 out of 5 stars

Excellent service and product

Fast response to my original enquiry. Kept me informed throughout the process and delivered on time. Great product with customised branding and staff thought the lollies tasted great!

May 15, 2025
Payless Promotions logo

Reply from Payless Promotions

This is great news! thanks for sharing Rachel, we're glad everyone enjoyed the lollies.
We hope to work with you again soon!

Rated 5 out of 5 stars

Promotional Pens

Really great customer service. Managed to source & engrave our promo pens at very short notice.

May 18, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a positive review Esther!
We're happy we could help, and we hope to work with you again in the near future.

Rated 5 out of 5 stars

Dani is a legend!

Dani has been amazing! 5 star service. Professional, quick to respond, great product knowledge, helpful, Highly recommend her skills and expertise

May 18, 2025
Payless Promotions logo

Reply from Payless Promotions

Fantastic news! Thanks for sharing, Tsam.
Dani is glad she could help, we hope to work with you again soon.
Feel free to contact us anytime.

Rated 3 out of 5 stars

Customer service was amazing

Customer service was amazing, and they were truly helpful. The fabric though was terrible. Print was fine, but the tote fabric should be discontinued, looked extremely cheap and bad quality.

May 6, 2025
Rated 5 out of 5 stars

Great service and product exactly as…

Great service and product exactly as specified. Speedy production and delivered earlier than expected.

May 21, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Michael!
We appreciate your business and kind words.
We hope to work with you again soon!
Feel free to reach out anytime

Rated 5 out of 5 stars

Amazing Service

We have been repeat customers. Skip and her team are super professional, efficient and would reply very promptly to all our emails. The cups we ordered arrived on time and we would definitely only be using Payless for all our future marketing products. Big thank you guys!

May 20, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thanks for your continued business and support Avon Valley Radiology! Skip and the Team enjoy working with you and we really appreciate the kind words.
We look forward to your next order, please reach out anytime.

Rated 5 out of 5 stars

Excellent Service and Customer Care…

Excellent Service and Customer Care from Jazz and Hayley.
We will only order and purchase our staff uniforms from Payless Promotions. Happy Customer - Living Waters Aged Care

May 13, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave such a great review Won, we appreciate working with you and Living Waters Aged Care.
We look forward to working with you again soon!

Rated 5 out of 5 stars

Good

Easy repeat order. Delivered I goo time.

May 13, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for your order, Ann! we appreciate your ongoing business, and we look forward to working with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Excellent Service and Prompt Delivery

I had a great experience with this company. The product arrived exactly when expected, and the service throughout the process was excellent. Everything was handled efficiently and professionally. I would definitely use them again in the future. Highly recommended!

May 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Angela!
We're so glad to hear you had a great experience with us.
We appreciate your business and kind words.
We hope to work with you again soon.

Rated 5 out of 5 stars

Thank you for your prompt service

Thank you for your prompt service; all uniforms were received in time. The quality is ok as the material is a bit thin.

May 13, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a review Rashmi, we're glad to hear the uniforms arrived in a timely manner.
We appreciate the feedback.

Rated 5 out of 5 stars

Work shirts & jumpers

Wonderful experience with Jazz and the team at Payless promotions.
They were incredibly helpful throughout the process and the shirts and jumpers came out great 😊

May 15, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for sharing Tara! Jazz and the Team are so glad to hear you like your shirts and jumpers.
We hope to work with you again soon! feel free to reach out anytime :)

Rated 5 out of 5 stars

Prompt service

May 7, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks Samantha! we appreciate the 5-stars.
Feel free to reach out anytime you'd like to place another order, we hope to work with you again soon.

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