Google Payments logo
Visit website

Google Payments Reviews 305

•
TrustScore 1 out of 5

1.2

Payment Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment processes, citing billing discrepancies and issues with card recognition. Customers frequently reported difficulties in obtaining refunds, with some waiting extended periods without resolution. Reviewers also expressed frustration with the subscription management system, noting unexpected charges and a lack of control over auto-renewal. The customer service was widely criticized for being unhelpful and unresponsive, leaving many feeling their concerns were not addressed. Overall, consumers found the service unreliable and difficult to manage.

What people talk about most

Payment

People report negative experiences with payment, citing unauthorized charges and difficulty resolving issues.... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report difficulties obtaining... See more

Subscription

Customers express significant dissatisfaction with subscription services, often reporting unauthorized... See more

Customer service

Clients express significant dissatisfaction with customer service. Many reviewers report spending hours... See more

Service

Reviewers highlight negative aspects of service. Many customers express frustration, describing the service... See more

Based on these reviews

Rated 1 out of 5 stars

It's extremely unfortunate for everyone (excluding Google), but I've used Google in almost every facet you can think of, and until recently, I've been one of the biggest advocates (w/o sponsorship, no... See more

Rated 1 out of 5 stars

Was purchasing some clothing items recently and was not using Gpay was using Credit Card to make the payment when my phone suddenly pinged for no reason! I never had the Gpay App open but before inser... See more

Rated 1 out of 5 stars

I bought a CAD 40 camera from Wyze and did not authorized their subscription. First they deducted CAD 27 from my master card without my authorization via Google payment. I did not notice it earlier.... See more

Company details

  1. Payment Service
  2. Business and IT Consulting Agency
  3. Business to Business Service

Contact info

1.2

Bad

TrustScore 1 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Google one push payment over charge me

Google over charge you in exchange rate. I have try to buy a book from an Israeli website the price of the book is 50 Israeli shekel which is about 11 pounds when I try to pay the Google 1 push payment come out automatically blocking any other payment options.trying to charge me 12.99 pounds, 1.99 ponds extra above the exchange rate which I have found on Google as well. I just realise how many time I have used this service and especially if you buy from a country that use different currency you just pay well above the standard exchanges rate which you will pay if you use just card payment. I try to remove this fast payment options without success. Eventually
I left the app and buy the book on the browser and then I can use options to use a credit card and not Google fast and expensive option

March 19, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look