Greeted by a friendly employee. They were very patient and informative. Answered all of my questions, and even supported me when I came back in after buying an iPhone from them that I was having tro... See more
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PayMore Stores Canada is the nation’s leading electronics buyback and resale chain, dedicated to giving Canadians a smarter, safer, and greener way to buy, sell, and trade technology. With locations across Canada, we specialize in buying and selling used phones, laptops, tablets, gaming consoles, cameras, and other electronics — all with instant cash offers and trusted local service. As Canada’s #1 tech buyback company, PayMore Stores combines cutting-edge testing technology with transparent pricing and eco-friendly practices. We’re proud to help Canadians get more for their devices while keeping e-waste out of landfills. Whether you’re upgrading your phone, clearing out old gadgets, or shopping for certified pre-owned tech, PayMore offers fast, fair, and reliable service backed by our national reputation for honesty and innovation. At PayMore Stores Canada, we’re more than a store — we’re a community of tech lovers dedicated to sustainability, value, and customer satisfaction.
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Reply from PayMore Canada - Sell Electronics for Cash
Deceptive pricing and poor communication. The website advertises 'Free Shipping' prominently, yet hidden fees are added the moment a Toronto postal code is entered—even when ordering from the local Downtown branch. Furthermore, their '30-day return policy' is misleading; after calling, I was told many items are ineligible for return despite the site's claims. I reached out via their contact form days ago and have received zero response. Untrustworthy business practices.

Reply from PayMore Canada - Sell Electronics for Cash

Reply from PayMore Canada - Sell Electronics for Cash
Staff friendly and knowledgeable. Quick and accurate responses to online chat as well.

Reply from PayMore Canada - Sell Electronics for Cash
They were great on the phone and in the store. When I could not decide between 2 phones he informed me as to how much battery power was left in each. Also they were polite each step and not pushy to make a sale. Big thing was they transferred my info off of old iPhone 6 , onto the iphone13 I chose,which I could not have done.

Reply from PayMore Canada - Sell Electronics for Cash
Amazing customer service and experience I went in to sell my gpu and it was very quick and easy. I want to say thank you to Sneh and Mohammed for making my experience amazing

Reply from PayMore Canada - Sell Electronics for Cash
Honest and helpful suggestions and variety of gadget which my kids were looking for.

Reply from PayMore Canada - Sell Electronics for Cash
Excellent the experience was good. It was quick and well handled and the knowledge of the staff was top tier. I appreciate how kind the staff are and knowledgeable
Thanks

Reply from PayMore Canada - Sell Electronics for Cash
I am writing this review to make the public aware of my experience at the store located at 1476 Dundas Street East, Unit 6, Mississauga.
We went to this store after seeing a PS5 advertised on the store’s website/app for $449.99, which appeared to be available. We arrived a few minutes before closing and ended up paying $499.99, not realizing at the time that the price charged did not match what was advertised. We were briefly distracted by a phone call during the transaction, which caused us to miss the price difference.
The following day was a public holiday (Christmas or Boxing Day), so we were unable to immediately return to correct the situation. As soon as we had the opportunity, we went back to the store to address the issue.
When we returned, Muhammad told us that the $449.99 price was only for the console alone, without cables or a controller. This was never explained to us at the time of purchase. I also have photos of the website listing showing the PS5 as available, which did not clearly state these exclusions.
At that point, we were told that all PS5 units related to the advertised price had been sold a few minutes before we arrived, which contradicted what we were originally told in-store. No one explained this to us when we identified ourselves as the customers who had come specifically for the $449.99 PS5.
Additionally, we were not provided with a receipt at the time of purchase. A receipt was only given after we returned to the store again.
Overall, the experience involved confusion, lack of clear communication, and poor customer service. The situation left us feeling that, once the issue was raised, the explanation changed rather than being clearly addressed. Unfortunately, this resulted in a very disappointing Christmas for my son.
I am sharing this review to warn other customers to be cautious, verify online versus in-store pricing, confirm whether products are new or used and what is included, and always request a receipt immediately—especially at this specific location.

Reply from PayMore Canada - Sell Electronics for Cash
Professional, knowledgeable, friendly and fair prices! Overall great experience!

Reply from PayMore Canada - Sell Electronics for Cash
Looking for a power bank and was shown one, missing a cable so they lowered the price. It works well as the staff indicated it would.

Reply from PayMore Canada - Sell Electronics for Cash
Great place and staff
The staff were really nice. They know what they’re doing and
I got what I wanted and was happy overall with it. And payouts are very quick

Reply from PayMore Canada - Sell Electronics for Cash
Awesome people, they took their time to make sure I got the most for my old iPods and newer iPhone. Will definitely be back to do some Christmas shopping!

Reply from PayMore Canada - Sell Electronics for Cash
It was great and professional customer service. My ID and information was taken with privacy in mind. The process was simple, quick and easy. I do recommend.

Reply from PayMore Canada - Sell Electronics for Cash
I am a postal worker that delivers to this company. The staff are great, very knowledgeable and helpful. Almost too good, I may go broke buying from them.

Reply from PayMore Canada - Sell Electronics for Cash

Reply from PayMore Canada - Sell Electronics for Cash
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