Banner for Payr

Payr Reviews 

66
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It makes paying my rent so easy. I would recommend for anyone looking for an easy and reliable way of making payments. Plus it provides points and benefits which is great!

Company replied

Rated 5 out of 5 stars

Payr made the payment process simple and straightforward. The platform was easy to use, everything worked smoothly, and the overall experience was quick and convenient. I will be using it again.

Company replied

Rated 5 out of 5 stars

The platform is simple to use, my payments have always been processed without any issues, and it's an easy way to get more value from an expense I already have every month.

Company replied

Rated 5 out of 5 stars

Great experience on the platform! Customer support was quick to respond and sent me a payment confirmation straight after my payment! Also just hit my Amex spending bonus by putting my rent on Payr!

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(66)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Honestly very reliable and the customer service had very well managed communication. I did not have to follow up, which was very convenient, would highly recommend to others!

August 22, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 5 out of 5 stars

it works so well

it works so well, this is super practical and easy to use

August 21, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

It makes paying my rent so easy

It makes paying my rent so easy. I would recommend for anyone looking for an easy and reliable way of making payments. Plus it provides points and benefits which is great!

August 14, 2026
Unprompted review
Payr logo

Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

The best payment system I’ve ever used

The best payment system I’ve ever used, honestly unbelievable how easy this has made my life.

August 11, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 5 out of 5 stars

fast and secure

Payr made the payment process simple and straightforward. The platform was easy to use, everything worked smoothly, and the overall experience was quick and convenient. I will be using it again.

August 5, 2026
Unprompted review
Payr logo

Reply from Payr

We really appreciate the review. Our team works hard to make the payment process as smooth as possible, so this means a lot to us.

Rated 5 out of 5 stars

Easy rewards on my montly rent

The platform is simple to use, my payments have always been processed without any issues, and it's an easy way to get more value from an expense I already have every month.

August 3, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

An absolute no-brainer if you rent in the UK

I’ve honestly had a great experience with Payr and can’t recommend it enough.

The idea is so simple that I genuinely don’t understand why anyone renting in the UK wouldn’t use it. You’re going to pay your rent anyway, so why not pay it with your credit card and earn rewards, points, or miles on one of your biggest monthly expenses? If you’re not doing that, you’re basically leaving rewards on the table for no reason.

What impressed me even more is how well the whole service is run. The process is smooth, secure, and it’s clear they’ve built everything to comply with UK laws and regulations, which gives you real peace of mind when you’re making such large payments.

Their customer service has also been excellent. Every time I’ve reached out, they’ve responded quickly, and the fact that you can actually call them and speak to someone knowledgeable is a huge plus. Everyone I’ve dealt with has been friendly, helpful, and genuinely wanted to solve my questions.

My only wish is that Payr would expand to more countries because people outside the UK are seriously missing out on such a great service. I’d love to see it become available elsewhere.

Overall, it’s one of those rare services that just makes financial sense. If you’re paying rent and have a rewards credit card, using Payr is an absolute no-brainer.

July 31, 2026
Unprompted review
Payr logo

Reply from Payr

Thanks for taking the time to leave a review. We really appreciate your support and are pleased you had a positive experience with Payr.

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!! Amazing service, easy to use and earned so many points on my international card 🤍

July 31, 2026
Unprompted review
Payr logo

Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

Great experience on the platform

Great experience on the platform! Customer support was quick to respond and sent me a payment confirmation straight after my payment! Also just hit my Amex spending bonus by putting my rent on Payr!

July 31, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 1 out of 5 stars

Do not respect GDPR

They do not respect GDPR. I have requested to delete my account and I has been ignored.

July 12, 2026
Unprompted review
Payr logo

Reply from Payr

We take data protection and our obligations under UK GDPR very seriously. We reviewed your request and can confirm that your account and associated personal data were deleted within 14 days of your request, which is well within the UK GDPR requirement to respond to erasure requests without undue delay and, in any event, within one month.

We have nevertheless taken your feedback on board. To make the process even simpler and give users greater control, we have now introduced a self-service account deletion feature within the app, allowing users to delete their account directly whenever they choose.

Rated 5 out of 5 stars

Excellent services

Excellent services! The payment went throught in a matter of hours. Highly recommend

June 24, 2026
Unprompted review
Payr logo

Reply from Payr

We really appreciate the review. Our team works hard to make the payment process as smooth as possible, so this means a lot to us.

Rated 5 out of 5 stars

great idea and easy to use

great product and easy to use. earning amex points for my rent just makes sense.

June 2, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

This app made my life much much easier

This app made my life much much easier. Financing and living all in one click. Can’t believe no one has done this before

April 28, 2026
Unprompted review
Payr logo

Reply from Payr

Thanks for taking the time to leave a review. We really appreciate your support and are pleased you had a positive experience with Payr.

Rated 5 out of 5 stars

Seamless Experience

I didn't know it was possible to pay my rent via card but it's been game changing for me! It took like 5 minutes to set up my account and now i earn thousands of avios every month. Love it!

March 1, 2026
Unprompted review
Payr logo

Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

Rewarded for paying my rent

Love this service, I've literally earnt so much extra Avios in the last few months. So nice to get rewarded for paying rent. Really quick and easy to set up, and their customer service is great if you want to double check anything.

April 28, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 1 out of 5 stars

Unclear workflow and unreliable

I registered everything in advance and set-up for payments weeks before my rent was due.
On the day of payment, instead of making payment, Payr asked for further verification, which could have been done earlier. So my rent was delayed. No disclosure that payment is not automatic (you have to log-in and actively pay each month) and that there is a 1-2% fee, adding up to a few £100 / year.

Knowing all this up-front would have saved me the time of cancelling all my direct debits and setting up new payments etc.

April 27, 2026
Unprompted review
Payr logo

Reply from Payr

Hi Alex,

Thank you for your feedback. I’d like to address the concerns raised in your review.

First, as a regulated payments provider, we are required to complete identity verification (KYC) before processing a first payment. This is a standard step across financial services and typically takes under a minute to complete.

Regarding the fees, the 1.99% fee is clearly disclosed in our FAQ's and is again clearly stated on the payment page before you make any payment on the platform. This ensures that users are fully aware of the costs involved.

Additionally, payments are currently not automatic, and this is once again clearly stated when you add your payment method. A clear message is highlighted at the top, reading: “Your card will not be charged, it will only be saved as a payment method. All payments must be initiated by the user.” This is communicated upfront to ensure transparency.

We understand the importance of clarity around fees and payment processes, and we’re committed to making these as straightforward as possible.

If you have any further questions or would like assistance, feel free to reach out to us at support@mypayr.co.uk

Best,
The Payr Team

Rated 5 out of 5 stars

Great service

Great service, always very responsive

March 28, 2026
Unprompted review
Payr logo

Reply from Payr

We really appreciate the review. Our team works hard to make the payment process as smooth as possible, so this means a lot to us.

Rated 5 out of 5 stars

Highly Recommended!

Amazing tool to use. Have been using for almost a year now, and I couldn't be happier.

April 6, 2026
Unprompted review
Payr logo

Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

Very smooth experience

Very smooth experience, great customer support!

March 23, 2026
Unprompted review
Payr logo

Reply from Payr

Thanks for taking the time to leave a review. We really appreciate your support and are pleased you had a positive experience with Payr.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look