I am an IT person, not a finance person I had a bewildering question about why I seemed to be paying tax on reimbursed expenses Jordan was absolutely amazing. He diligently and comprehensivel... See more
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The service is always outstanding with Paystream. Always clear and nothing is ever too much trouble. I decided to write this review because Josh was just brilliant on guiding me through my options and... See more
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Tom Haycock has generally been my POC within Paystream and has always been very good at explaining what I need to do within my limited company. I have always been PAYE so the last 18 months have bee... See more
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Paystream are the best. I have been dealing with their company accountancy area. The website is super. I have clear view of my taxes. They contact me almost instantly that I ring about a question. The... See more
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Company details
About PayStream
Written by the company
We’re a leading umbrella company and provider of accountancy, tax, candidate screening and international payroll services services to both contractors and recruitment agencies. From the moment you sign up, you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions from a company that's run by qualified accountants.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
PayStream
Written by the company
- Voted the UK's Best Umbrella Company & Contractor Accountant
- PayStream have been named both the UK's Best Umbrella Company & Contractor Accountant by an independent panel of judges at The Contracting Awards. Our aim, as a business, is to be the best provider of accountancy and payroll services in our market and these awards are proof that we are well on the way to achieving our goal.
Contact info
Mansion House, Manchester Road, WA14 4RW, Altrincham, United Kingdom
- 0161 929 6000
- info@paystream.co.uk
- paystream.co.uk
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Company
I don’t have enough words to fully express how grateful I am to PayStream. They are an honest, reliable, kind, and professional company. PayStream supported me with everything I needed, and the service was excellent throughout. I would highly recommend PayStream, and I look forward to working with them again as my umbrella company in my next role.
March 24, 2026
Reply from PayStream
Thank you Mario, we really appreciate the excellent review. It's so wonderful to hear about your experience with our umbrella company and that you would recommend us to other contractors.
- The PayStream Team.
Great service
Great service, always available for queries. No issues with payments being received. Highly recommend
March 24, 2026
Reply from PayStream
Thank you Emma, we are so pleased to hear that you would recommend PayStream to other umbrella company contractors.
- The PayStream Team.
Great service
Any issues you experience are dealt with in a timely manner. Every person you speak with are extremely helpful and friendly.
March 24, 2026
Reply from PayStream
Thank you Colwill, we really appreciate the excellent review and are happy to hear the team has been so helpful and friendly.
- The PayStream Team.
One of the easiest onboarding
One of the easiest onboarding, if not the easiest. Consultant knew exactly what I’m asking and most of the standard asks are captured via online easy to fill form than having to download hard copies fill/sign and scan and then send back as attachments.
March 24, 2026
Reply from PayStream
Thank you for your excellent review, we are so pleased to hear the onboarding was so easy.
- The PayStream Team.
Good advice given.
Well done Andrew. Knowledgeable, helpful. Gave some good advice and recommendations on all topics discussed. Would highly recommend.
March 24, 2026
Unprompted review
Reply from PayStream
Thank you Louis we are so pleased to hear the team has been so knowledgeable and helpful.
- The PayStream Team.
Professional and customer focused
Professional and customer focused. Mohammed is patient, friendly and knowledgable.
March 24, 2026
Unprompted review
Reply from PayStream
Thank you Claire, we are happy to hear the team has been so friendly and knowledgeable.
- The PayStream Team.
Reply from PayStream
Thank you Tim, we are so pleased to hear the team has been so reliable and efficient.
- The PayStream Team.
A very efficent company.
March 24, 2026
Reply from PayStream
Thank you for your 5 star review, we are happy to hear that the team has been so efficient.
- The PayStream Team.
Paystream are good Agency.
Paystream are a very good and well organised agency to work with. I have completed various assignments at different clients and out was always a great experience !
March 24, 2026
Reply from PayStream
Thank you Brian, we really appreciate the review and are happy to hear that your experience has been great.
- The PayStream Team.
Reply from PayStream
Thank you for the 5 star review, we really appreciate it!
- The PayStream Team.
Reply from PayStream
Thank you for the excellent review Robert, we really appreciate the kind words.
- The PayStream Team.
Prompt and efficient responses to…
Prompt and efficient responses to signing up, requests, questions, and provision of support. Friendly and helpful. Provision of service options including taxation and pensions.
March 24, 2026
Reply from PayStream
Thank you Kelby, we really appreciate the excellent review and are pleased to hear the team has been so friendly and helpful.
- The PayStream Team.
Absolutely seamless process and never a…
Absolutely seamless process and never a payment missed in my whole 3 years with these guys. Trust rating 100% from me.
March 24, 2026
Reply from PayStream
Thank you for the 5 star review Ian, we are happy to hear your experience has been seamless and excellent.
- The PayStream Team.
Very helpful
Spoke to Mohammad today with a query regarding dividends, and was very helpful and answering my questions promptly.
March 24, 2026
Unprompted review
Reply from PayStream
Thank you for your kind words and excellent review Shaun, we will be sure to pass them on to the rest of the team.
- The PayStream Team.
Reply from PayStream
Thank you for your excellent review, we are so pleased to hear that the team has been so efficient.
- The PayStream Team.
The best unbrella company I have worked…
The best unbrella company I have worked with and I have tried a few before finding Paystream. They are truly fantstic and very helpful.
March 24, 2026
Reply from PayStream
Thank you for the kind words Andrew, it's fantastic to hear that we are your favourite umbrella company.
- The PayStream Team.
Reliable and simple
Great communication and always paid on time even with tight deadlines
March 24, 2026
Reply from PayStream
Thank you for your excellent review, we are very pleased to hear that the communication has been excellent.
- The PayStream Team.
Excellent customer support
Excellent customer support. The team is easy to reach for any questions, and they are always helpful. They provide clear information about charges and explain payslip details thoroughly, including all denominations.
March 24, 2026
Reply from PayStream
Thank you for the kind words Raghu, it's fantastic to hear the Customer Care Team has been excellent and we will be sure to pass on your kind words.
- The PayStream Team.
Great service
December 9, 2025
Reply from PayStream
Thank you for the 5 stars Shashank!
- The PayStream Team.
Alan did a great job in explaining my…
Alan did a great job in explaining my tax position, and has followed it up with a written confirmation. Great service as always from Paystream
February 17, 2026
Unprompted review
Reply from PayStream
Thank you Rich, we really appreciate the excellent review and we're so pleased to hear that the team has been great.
- The PayStream Team.
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