Chanterelle was amazing! She helped me navigate my account and was kind and knowledgeable and patient. One super great thing is your company answers the phone and promptly! This is rare nowadays😊
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love Paytient as it allows me to see my doctor every month and fill my meds without the financial worry of how I’m gonna make it happen or what bill I have to let go a month in order to get my meds... See more
Always comes in handy for appointment co-pays in between paychecks. Real easy to setup and use. Never had a problem with the site. Can easily see all your payments and keep track. Good for extra fees... See more
Easy way to pay. Because I created an account ($5 credit), linked your checking account to the account ($5 credit) and made my first charge ($5 credit), my dr appointment only cost me $25. (Normall... See more
Company details
Written by the company
Paytient allows your employees to pay for the care they need over time without incurring interest or fees. This benefit is a natural extension of your employer-sponsored plans and is the most cost-effective means of supporting employee well-being. Your employees can use Paytient at any medical, mental health, dental, vision, or veterinary provider that accepts VISA. After using their Paytient card, employees will be prompted to select a no interest, no fee payment plan.
Contact info
3601 Endeavor Avenue, Suite 109, 65201, Columbia, United States
- 866-345-9591
- hello@paytient.com
- paytient.com
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time I use it but it helps pay…
First time I use it but it helps pay big bills
September 20, 2026
No hassles Using Virtual Card
I was able to use my virtual card at the Urgent Care with no issues even though I have not received my card via mail.
September 21, 2026
Very easy to use.
September 21, 2026
Thank goodness for Paytient!
Thank goodness for Paytient!! I'm 64 on Medicaid until I can finally get to Medicare, and I am having dental issues with no dental insurance. Paytient has helped me be able to get the care that I need. I cannot thank you enough.
September 21, 2026
Incredible company
Incredible company, I was attacked by a dog 30 days into my employment and paytient saved me financially and I was able to get my antibiotics and pain medicine for my wounds
September 20, 2026
Ease of acceptance and use.
September 16, 2026
Easy way to handle all of your pet…
Easy way to handle all of your pet needs at the Vet
September 15, 2026
everything aways goes smoothly
September 17, 2026
Happy to have this card!
I had to take my husband to the dermatologist this morning and was not expecting to have to pay but maybe $100 but nope it was $350 and I am so thankful I had this card otherwise I'm not sure what would have happened. Because they didn't tell us at check in it could be a lot of money to be seen. My experience there wasn't as nice as having this card to help pay the bill.
September 18, 2026
I love that I can see healthcare…
I love that I can see healthcare professionals without breaking my pocket and I can have a payment that works for me.
February 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This has been an absolute horrible…
This has been an absolute horrible change in process. I have now been off of my zip bound for over a month.
September 17, 2026
Reply from Paytient
Hi Kaitlyn,
We’re sorry to hear about your frustrating experience. We understand how concerning a change in process can be, and we appreciate you bringing this feedback to our attention.
If you ever need further assistance, please contact our Member Support team. Our phone number for the helpline is: 573-206-9147 or toll free at 866-345-9591 - our team is happy to help.
So Far, So Good
So far, everything’s been smooth. I haven’t gone through the full experience yet, but from the couple of transactions I’ve made, I’m happy with it. The process has been easy, and the card has done exactly what I needed it to do. Looking forward to seeing how it works long‑term, but right now I’m satisfied.
September 17, 2026
It's a great option with a good company…
It's a great option with a good company that helps me keepy medical expenses affordable.
September 17, 2026
The team is easy to work with and…
The team is easy to work with and explains things thoroughly
September 14, 2026
Love having this to pay off medical…
Love having this to pay off medical bills, since it comes right out of my paycheck I really dont miss it. Very convenient
September 16, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.