Pazzox.be Reviews 

Ordered at a reasonable price. Product arrived as expected... what more can I say

5 pacifiers arrived broken and I didn’t even get the gifts they promised

Great services

Super service

I am happy with the product but it shipped so late.

On th site, it is said when you buy sth before 12:00, it will be shipped the same day. I implied that if you buy something after 12:00, it will be shipped the day after that. But it shipped two days later.

In many cases one day is not important, but I bought a cream for healing the wound, so one day is important in this case.

Order was delayed without any notification then I called them and they promised to deliver it next day which didn’t arrive obviously then shift the blame to the delivery company finally postman delivered it to a pickup point and customer service is non existent just no answer to any emails. It’s a gamble, if you have plenty of time to wait then you can order.

I really appreciated being kept informed regularly about the progress of the delivery. Communication was excellent, delivery was prompt, and the product was professionally packed.

Never disappoints, thank you!

I have ordered 5 days ago! and I haven't received them yet. They sent a dpd tracking link which it says they also haven't received the package yet!! Pazzox only advertises "Ordered before 4 pm, shipped today" that either it's a big lie or it's a big lie!

I ordered a few things but they didn’t send the complete order. I asked if this was going to be sent later or it was a mistake.

Their response was unbelievable…. They asked for photos of the missing order and refused to open a case unless I could show photos of the box with the missing products!

I sent a photo of the box, but this wasn’t acceptable.

They had no interest in my problem, just didn’t want to refund or resend the missing items

I gave up…… I’m sure they are excellent when things go well, but don’t hope for any service when things go wrong!

In response to your reply.

In the first contact you asked for a photograph of the box. I sent a photograph of the box also explaining that it had been received in perfect condition. Then you asked a day later for a photograph of the inside of the box with the packaging. I had thrown this away as I had provided you with your first demand! Perhaps if you do a stock check you will find the product, but no, you hide behind your terms and conditions to save yourself 24 euros! I understand every company makes mistakes. It’s how you deal with those mistakes that differentiates good companies from bad. Your culture is the problem!

Good products, fast delivery!

Room for improvement. Advise you to change to another courier service. DPD courier driver was 'throw, dump and go'.

Everything worked very well!