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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer Repair Service
  2. Electronics Repair Shop
  3. Gaming service Provider
  4. Mobile Phone Repair Shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

The best around by far.

PC revamp is someone I have been using for many years now. His work is 5* quality with very reasonable prices. The staff are always polite and friendly, helping in any way they can. I messaged Paul late one evening (out of his work hours) about my son’s iPad, he messaged back straight away stating he could help. I took it in this week, it was ready the next day. Couldn’t fault this service or the staff if I tried. Always have and always will recommend PC revamp and his outstanding team!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

My laptop screen was damaged cracked so…

My laptop screen was damaged cracked so I started to peruse the net looking for an IT repair shop close to home and came across a review by Which magazine who said PC revamp was the best. So I looked up the address and it was 8mins away I arrived around 10.30 am was greated very warmly was told the cost and it would be repaired as soon as possible, and that I would recieve a text message when ready. At12.30pm the same day I was picking it up again all done and perfect. Brilliant staff Brilliant service and fair price oh and the shop was full of customer's when I arrived af 12.30 and not one person was complaining infact the jar for tips look pretty good so I divid up a little my self I was highly satisfied with the whole service just brilliant. Highly recommended.

April 5, 2024
Unprompted review
PC Revamp logo

Reply from PC Revamp

Thank you for sharing your feedback Noel. It's much appreciated. Thank you also for your custom and the tip you left.

Rated 5 out of 5 stars

Laptop charging port

Daughter is a student at York uni and her lap top charger snapped off. They fixed it really rapidly so that she could get back to her studies. Overall a quick service and good communication. Would highly recommend. Thank you

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent as always.

Excellent as always.
Accommodating when I needed to change my appointment with a speedy service ( 1 hour).
Didn’t do some work that I booked as they thought it was unnecessary after assessing my phone so saved me money!
I’ve used them for years but did look elsewhere (not sure why) and another company said 3-5 day turnaround on a charging port and double the price.
Most competitive prices in York I noticed too!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, professional staff

We have used several times now and always delighted with the results.
The charges are very reasonable and they explain upfront what they can/cannot help with.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Value

Helpful, friendly and good value, PC Revamp have now twice rescued me from my own stupidity! Many thanks :)

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really easy to book. Staff are excellent, very polite and professional plenty of communication via email and messaging. Have used these guys for many years and will keep doing so.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

I don’t think there is anything this…

I don’t think there is anything this company cannot fix when it comes to phones!!! I wish I could post before and after photos on here because they have worked magic on the two occasions I have been - excellent company, fabulous knowledgable staff

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant small business that are…

Brilliant small business that are customer centric and always deliver and never over promise. I couldn’t recommend Paul and his team highly enough. Friendly, professional, well priced and most importantly a company to trust whose service is second to none. I wouldn’t take my devices anywhere else, they are superb

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

My iPhone 12 Pro Max had a fault with…

My iPhone 12 Pro Max had a fault with the bottom speaker (it stopped working). I use the online tool on their website to book the phone in for repair, I was aware of the cost to fix and was happy. I also requested that they clean the upper speaker which they did free of charge and now the phone sounds like it’s brand new. I would recommend PC Revamp to anyone and would definitely use again.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, left a circuit board with these guys which was from my car. Couple of components needed removing and resoldering back in place. Did a fantastic job and the circuit board is working fine again. Top guys and will definitely use again should I need too.

February 15, 2024
Unprompted review

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