PcComponentes Reviews 13,682

Absolutely love this online store! As a tech enthusiast, I always finding amazing deals… The selection is top-notch :)
The only tiny hiccup is that their customer service, they seem not very well-aware of the specifics of the products, but its fine, can’t blame them and can’t expect them to know everything for each product

I recently discovered this online store for electronics in Spain, and I have to say, I'm pretty impressed… they have it all… but don’t get overexcited… it is very common for the items to be out of stock :(
So, you need to act quickly if you see some great deal… everyone else is seeing it, too :)

Great prices on electronics and fast shipping, but popular items sell out quickly

I deeply regret buying from PCComponentes. This has been, without a doubt, one of the worst shopping experiences I’ve ever had. I purchased a laptop that arrived defective—it wouldn’t even turn on. I followed their return process and sent the laptop back, but things went downhill quickly. According to the tracking information, the package was delivered on March 10th. However, their Portuguese customer service team keeps claiming they haven’t received it.

I’ve contacted them repeatedly, trying to get answers or at least some reassurance, but all I’ve received is vague responses and zero accountability. It’s like they don’t care about their customers or their reputation. This is my first time buying from PCComponentes, and sadly, it will also be my last.

Their handling of returns is a complete disaster—unprofessional, disorganized, and outright unacceptable for a company of this size. I’m now left worrying about whether I’ll ever get my money back or even hear a proper explanation.

If you value your time, money, and peace of mind, avoid PCComponentes entirely. They’ve proven to me that their customer service is unreliable and their processes are chaotic. Truly disappointing!

Ignore all stars below 4.
Every company on planet earth has made a mistake.
But PcComponentes strives for a great service, and I have only had exceptional service with delivery, returns, customer support and their amazing discounts!

PC Components up til now only good experiences with them. Fast service and they keep the customer up to date with the progress. I have no problem ordering from them and can only recommend them. The prices of their products are also competitive. But above all the service is great. Ordered multiple components from them the last couple of months.

I've had several problems with my computer with flickering screens, I never really knew where it came from, but since they were AMD-related problems, I never gave much thought to asking PcComponents for help. When AMD responded, they told me that I should disable all apps from starting when the system boots, which worked temporarily, but not forever. Lately the problem has returned, and has even gotten worse, to the point where no image is displayed on my screen. After trying to contact AMD without success, I tried calling PcComponents' service, and surprisingly they identified that the problem was with the graphics card very quickly, even helping me with the return process. I definitely recommend them, they are the best!

I've had a fantastic experience with PC Componentes! They really have some awesome deals on tech products—I've found some great prices that I couldn't resist. The variety is impressive, and I love exploring their offerings.
Also, delivery times are generally really good! There have been a couple of instances where things were delayed, but hey, it happens. Overall, I’m super happy with my purchases and would definitely recommend checking them out! Five stars all the way! 👍

Top!!!!!!!!!!!!!!!

Pc Componentes:

Solo para expertos. Si no sabes que compras antes de comprar consulta consulta con sus ingenieros las 24 horas del día. Material de élite para expertos.

When delivery got delayed, they contacted carrier to deliver on a saturday. Good and responsive customer support

And this is official shop, selling 5090 for almost 4000 euro... damn, what's the world we live in in

Update: after review, PC Components moved my case and managed the pickup of the issued laptop. When they received it, they smashed it and started blaming me, that I sent the smashed laptop to them! This is how they make their business!

A laptop warranty issue appears. Try reaching PC Components, by the ticket system and receive only standard copy-paste answers, with delays of the weeks. For making a return, instructions clearly indicate that you need to have a QR code from support for identification when returning the item. But support avoiding send it. PCComponents clearly violate warranty obligations.

order should have been delivered between 02 and 07/01
the 'real time check' shows that it's still in being prepared
No answer on e-mail
No answer on chatbot
No answer on Whatsapp (bot)
They all display the same outdated info (30/12/24) and there is no possibility of human contact although they pretend to be open

Opened a formal complaint via Paypal, asked for a refund, STILL NO CONTACT but they sent me finally my order, too late, no refund and ordered the same item elsewhere.

Don't buy here, it's better for your nerves and even faster if it comes from somewhere else in the EEC.

I paid for a 180Hz monitor, and I received a 100Hz one. The return status is still "Under review." I don’t think it takes a degree in aerospace engineering to realize the mistake. I’m still waiting for a refund or for they send me the monitor I paid for. Nonexistent support—this will be my last purchase from this site. Also, negative reviews of your products are moderated, so only positive feedback is displayed on their website.

Had an issue a while ago which is strongly disagree with as resellers that use their site are not held accountable for not sending the item, leaving the user without the item and possibly without 30 day return or warranty in case of a PC build. However it now seems that since the incident i can no longer evaluate their questionnaire's which makes me question if this is all fake, as a long time user which never had an issue i find this very strange.

Order a stand (NEXT LEVEL RACING) for a TV and for a HOTAS setup. Paid in 28th Nov about 900 euros. They promise the delivery in 3/4 days.
9th December they send by a business partner (CTT EXPRESS). CTT EXPRESS mail me informing that will delivery on 10th December. So far so good, I thought.

On the 10th, they didn’t show and the next day I received an email from CTT Express informing that my delivery was held without any more information.
I contacted PCcomponentes and they said they were waiting for a reply from their business partner (CTT Express).

In the next days, after many phone calls with CTT Express (their business partner), I was inform that one of the packages weighs 43 kgs and that is above the limit they would deliver (I think their limit is 30 kgs).

In concern with PCComponents, zero information from them despite my daily mails to them asking for information and updates.

In the 16th of Dec, I send an email to PCcomponentes informing due professional responsibilities I was able to receive the order until 20th of Dec maximum.

In the 18th of Dec, CTT Express split the 2 volumes and delivered one of them.

Since the 10th of Dec, the remaining package of my order is in a warehouse near my home, waiting from a decision from PCcomponentes to contract other delivery company to make the delivery. And with that (a simple decision) It passed 9 days already with no evolution.

I already offer to pay the extra to make the delivery or go anywhere to pick the remaining part of my order. They don’t replied to my offer/request.

In the 19th of Dec, I send an email to the manufacturer of the rig (Next Level Racing) informing them of this situation and received a reply from them. Unfortunately they can’t help with this situation.

Nevertheless, I will send other email reporting all this situation to them.

Today, 20th of Dec, after I send a new email to PCComponentes asking an update, they replied saying that the remaining part of my order will be delivered today. I hope so but I don’t have any positive expectation about that.

If they fail delivery today, I won’t be available next days to receive the product.

Unfortunately my low expectations about the delivery was correct. They didn’t deliver the remaining package.

Unfortunately PCcomponentes don’t comply with the costumer expectations and worse of that, if the delivery encounters any problem they postpone the decisions and don’t care about the costumer’s availability to receive the goods.

In my opinion, you should search better when choosing where you spend your money. Spend with a company which care about the costumers expectations and with a company which provides a serious and professional service to the costumers.

If you order something with them, be prepared to be available at least 15 days to receive the product because they take a long time to take simple decisions.

I will keep this review updated.

Don’t recommend. You should avoid.

Response to PCcomponentes.
Probably it is always a good idea to check with your business partners if they have a weight/dimension limit before you send by them large or heavy volumes.

But mistakes happen for sure and my disappointment is not because of this. My disappointment is due PCcomponentes took 6 business days!! (from 11th to 20th) to find a solution despite my several warnings informing that I will only be available until 20th of December to receive the goods.
What PCcomponentes did? Only made the decision and found other company to deliver the product in the very last day of my time limit.
And in top of that, fail again because no one show to deliver my order.

I checked the track id and notice that somebody picked up my order from CTT Express in the 20th of December and me, the client, don’t know nothing about it.
Probably the costumer is your last care or concern.

This kind of service is very poor and shows very little respect with the clients whom support your organization.

You, in the end of the day, only are providing a bad service to the company which you represent.

Your costumers will ever find another place to make their orders.

Sorry guys but the wait was unnacceptable . I was shocked to be honest at how slow the service was and the lack of staff to help !. I eventually gave up and walked out after 45 mins !!!.