Pc Helper Software Reviews 

12
•
TrustScore 3 out of 5

2.9

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Company details

  1. Computer Software Store

Written by the company

Your Stop For Office Software To Upgrade Your Office Production And Quality With The Latest Productivity Software


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2.9

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(12)

1 review in the last 12 months

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Rated 1 out of 5 stars

THEY CHARGED ME MULTIPLE TIMES AND ONLY…

THEY CHARGED ME MULTIPLE TIMES AND ONLY PARTIALY CORRECTED AFTER WEEKS OF EMAILS. THEY CHARGED ME 49.97 TWICE ON THE SAME DAY, WHICH SHOULD ONLY BE ONE CHARGE. THEY ALSO CHAGED ME 55.00, AND 5.00 A MONTH LATER AFTER I COMPLAINED ABOUT THE 49.97? I LISTED EVERYTHING OUT TO THEIR CUSTOMER SERVICE SEVERAL TIMES BUT THEY NEVER FULLY REIMBUST ME THE MONEY. FINALLY, AFTER WEEKS THEY REVERST BOTH 49.79 CHAGES AND LEFT THE TWO OTHER CHAGES , WHICH DIDNT MAKE SENCE, BUT I THOUGHT IT WAS OKAY BECAUSE I STILL HAD THE SOFTWARE I WANTED, AND THEN THEY PULLED THAT. SO I DONT HAVE THE SOFTWARE AND THEY GOT 6O BUCKS OF MY MONY. WHEN YOU GIVE YOUR CREDIT CARD TO THEM, GOOD LUCK IF THEY MAKE A MISTAKE.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Wow, a lot of negative reviews. This would have been enough when I bought my license through them, not to. However I purchased OIffice 2019 1.5 years ago and loaded onto 5 PC's, still works great. I reached out to them once and they responded. Sorry so many good people here are unhappy.

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Payed for Office 2021 pro 5 Device License

purchased Office 2021 pro, 5 device licenses. Loaded on my tablet and after a little less than a year of use something deactivated it. Nothing I do, the key I was sent, reactivates. Only one computer key was used.
Despite using their contact us link, sending several emails over a period of months... NO RESPONSE!!!

Evidence indicates PCH Helper Software is a scam and their Customer Service does not exist!

February 12, 2023
Unprompted review
Rated 1 out of 5 stars

I purchased Microsoft Office 2021…

I purchased Microsoft Office 2021 Profession Full Version. I was able to download it but after reaching out to customer service numerous times I am still not able to activate. I can not get any results in resolving the issue.

May 12, 2022
Unprompted review
Rated 2 out of 5 stars

Wouldn't work

The software wouldn't work on my MAC so I had to purchase MS360 to get excel and word to function.

I didnt have time to troubleshoot due to a deadline I had to meet.

I am not sure why the programs will not work.

April 18, 2022
Pc Helper Software logo

Reply from Pc Helper Software

hello the issue you faced was maybe because you didn't select the mac version before purchasing, so sorry weren't able to help with your deadline

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