Very helpful response to an initial email. Subsequently very helpful on the phone explaining products and relevant alternatives. Product delivered promptly and politely although not yet installed... See more
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Review summary
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Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplica... See more
Company replied
The products - hinges and tracking rollers for new wooden doors for my garage - look strong and robust and the tracking roller worked perfectly in the old track so I am very pleased with them. They we... See more
Company replied
I was really surprised to get an upgraded like for like sliding door rail etc for what was a very old model,fitted perfectly and now supporting a much heavier door with ease. The staff I spok... See more
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Company details
Written by the company
Our expertly designed sliding and folding door hardware systems are perfect for saving space, increasing natural light, creating flexible spaces and providing hard wearing solutions for virtually any type of application. Applications include wardrobe & cupboard doors, pocket doors, exterior doors, room dividers, office partitions, large heavy duty applications as well as bespoke systems. Wherever a sliding or folding door can work, we offer a solution.
Designing and Manufacturing Since 1921
Written by the company
- As a designer and manufacturer of sliding door hardware since 1921, it's safe to say that our expertise in this area is of the highest standard.
- Our offices, people, technology, materials and tooling may have all changed over the course of almost a century but the Henderson ethos of how we design and manufacture our products has remained the same and is testament to our success today. P C Henderson manufactures to strict quality standards of BS EN ISO 9001.
- Impressive Product Range
- From small 9kg siding hatch doors to 8000kg large industrial doors - our range of hardware caters for projects of all sizes. With over 60 different hardware products, interior and exterior options, top hung and bottom rolling support options, along with a huge range of accessories - our vast product range is difficult to surpass. Wherever a sliding or folding door can work, we offer a solution.
Buy online today!
Next day delivery available.
Over 60 products to choose from for virtually any application.
Contact info
Durham Road, DH6 5NG , Co. Durham, United Kingdom
- +44 (0) 191 377 7345
- sales@pchenderson.com
- pchenderson.com
4.7
Excellent
799 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Roller spindle replacement
We have a problem with one of the roller spindles on our garage door for a little while. The plastic roller broke so we had to replace it.
We were able to get exact replacements for the door and have them installed. The door runs smoothly now.
The replacement parts were delivered quickly and contained the parts and instructions how to do the job.
April 21, 2026
Reply from P C Henderson
Hello Gareth,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. We are pleased to hear that you were pleased with the delivery time and products and that your Henderson garage door is running smoothly once more.
P C Henderson Team
Reply from P C Henderson
Hello,
Thanks for taking the time to leave us a 4-star review, we appreciate you taking the time and are pleased to hear you were happy with the delivery and the quality of the product when ordering spare parts for your Henderson garage door.
P C Henderson Team
Door runners good but architrave kit was a waste of money
Door runners good quality & good instructions but architrave kit was a waste of money and time with poor instructions and specifications.
March 31, 2026
Reply from P C Henderson
Hello Brent,
Thanks for taking the time to leave us a review and thanks for the feedback. We are sorry to hear you are disappointed in the product, this is a very recently launched product so any feedback is welcome. We would love to hear more to help us improve, please feel free to contact sales@pchenderson.com with any issues you faced or more detailed feedback and we can review to decide if any improvements can be made.
P C Henderson Team
Reply from P C Henderson
Hello Christopher,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear we were able to help on the phone regarding spare parts for your Henderson garage door.
P C Henderson Team
Brilliant delivery
I ordered the repair kit which arrived the next day. I couldn't have asked for better service. Thank you.
March 27, 2026
Reply from P C Henderson
Hello Robert,
Thanks for the 5-star review we really appreciate you taking the time, we are pleased to hear that you were pleased with the service when ordering spare parts for your Henderson garage door.
P C Henderson Team
Reply from P C Henderson
Hello Tony,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you were satisfied with the delivery and pairing process when ordering spare parts for your Henderson garage door.
P C Henderson Team
Great service
Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplicate postage. The items were delivered promptly and now my garage door is back running smoothly.
March 24, 2026
Reply from P C Henderson
Hello Gordon,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear your items were delivered promptly and that your Henderson garage door is running smoothly once again.
P C Henderson Team
Reply from P C Henderson
Hello Mr Taylor,
Thank you for taking the time to leave us a 5-star review. It is great to hear that you found the advice helpful and the service prompt.
P C Henderson Team
all went well ,no problems👍
March 7, 2026
Reply from P C Henderson
Hello Alex,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you had no problems when ordering new springs for your Henderson garage door.
P C Henderson Team
Reply from P C Henderson
Hello Philip,
Thanks for taking the time to leave us a 5-star review, we really appreciate you taking taking the time, it is great to hear you found the website easy to use and were happy with the delivery time when ordering spare parts for your Henderson garage door.
P C Henderson Team
Great customer service and easy return
I bought a pulley from P C Henderson but realised the size was slightly different from what I needed after receiving it. I contacted their customer service and they were helpful and understanding, allowing me to return the item without any problem. Overall a good experience and I would buy from them again.
March 2, 2026
Reply from P C Henderson
Hello Allan,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear hat you were happy with the service you received from us.
P C Henderson Team
Reply from P C Henderson
Hello Karen,
Thanks you for taking the time to leave us a 5-star review, we appreciate you taking the time to do it and it is great to hear you were happy with the advice given and the speed of delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
Reply from P C Henderson
Hello Deborah,
Thanks for taking the time to leave us a 5-star review, we appreciate you taking the time to do so. It is great to hear you were pleased with the service when ordering spare parts for your Henderson garage door.
P C Henderson Team
Just what I needed and delivered on…
Just what I needed and delivered on time great service
February 20, 2026
Reply from P C Henderson
Hello Paul,
Thank you for the 5-star review, we appreciate you taking the time to leave one. It is great to hear you were pleased with the service and delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
Prompt delivery,everything correct…
Prompt delivery,everything correct works perfectly no problems,reasonably priced
February 17, 2026
Reply from P C Henderson
Hello John,
Thanks for taking the the time to leave us a 5-star review, we really appreciate it. We are pleased to read that you were happy with the delivery, price and item when ordering parts for your Henderson garage door.
P C Henderson Team
Sliding door track
We bought a track for a sliding door from PC Henderson - our joiner fitted it - the instructions were clear and it works very well.
January 17, 2026
Reply from P C Henderson
Hello Karen,
Thank you for the 5-star review, we appreciate you taking the time to leave it and it is great to hear you were pleased with your purchase.
P C Henderson Team
Easy to order and fast delivery of…
Easy to order and fast delivery of genuine parts.
February 4, 2026
Reply from P C Henderson
Hello Geoffrey
Thank you for taking the time leave us a 5-star review, we really appreciate it and it is great to hear you found the ordering process easy and were pleased with the fast delivery when ordering spare parts for your garage door.
P C Henderson Team
Excellent product 😊super fast delivery…
Excellent product 😊super fast delivery and easy to fit
February 9, 2026
Reply from P C Henderson
Hello Richard,
Thanks for the 5-star review, we appreciate you taking the time. It is great to hear you were pleased with both the product and the delivery time.
P C Henderson Ltd
Good product and delivered promptly
January 27, 2026
Reply from P C Henderson
Hello Robert,
Thanks for taking the time to leave us a 5-star review, we really appreciate you taking the time. It is also great to hear you were pleased with both the product and delivery time when ordering parts for your Henderson garage door.
P C Henderson Team
Reply from P C Henderson
Hello Lisa,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. we are pleased to hear that you were happy with the customer service and the goods were as detailed.
P C Henderson Team
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