Apcoa - Parking Is Our Business Reviews 3

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PCN at the James Paget…

I received a PCN at the James Paget Hospital on Wednesday, the 10th of September. I have made three attempts to pay on line and on each occasion a screen has come up to say that it did not recognise the parking ticket number, or Registration Number. Rubbish software, now I have to spend unnecessary time trying to contact them to make a payment. You can’t send cash and I don’t have cheque-book anymore. I have an online banking account. It’s a sham.

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Having parked at the James Paget…

Having parked at the James Paget Hospital without getting a parking ticket for 25 plus years…or being aware that I would get one for parking on the end curb if there are no places to park I had my first ticket last week. The guy watched me park there I believe.. and then gave me a ticket I noticed it was only one other car had a ticket also a black range Rover ..lots of other cars didn’t get a ticket bit of a jobsworth for their first day of Their parking charges. Did not say the car park was full up upon entering…. I believe not any or many signs up ..”chaos when you got in there nowhere to park cars bumper-to-bumper not able to move forward or back. I do not have parked on the end of the curb. I would’ve been late for my appointment.
Not impressed, obviously money making.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

I just spoke with a lovely you woman…

I just spoke with a lovely you woman called Sam who actively listened to my problem about a parking payment and did a full search and resolved the issue for me. I would have no hesitation in recommending this service to anyone, particularly Sam who was professional and first class at her job. Thank you Sam.

August 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look