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PCP Claimback Reviews 779

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, noting their ability to answer questions and provide clear information. The service is frequently highlighted as efficient, with many people appreciating the quick response times and the ease of the claim process. Consumers also value being kept updated throughout their claims, finding the communication clear and informative. However, some customers mentioned dissatisfaction with the speed of updates, with a few stating they received the same email for months or heard nothing for extended periods. A small number of people also felt the company ignored specific instructions regarding their claims.

What people talk about most

Claim

Customers consistently note positive experiences with claim. Many reviewers found the claim process easy to... See more

Response time

Consumers generally find the response time to be positive. Many customers appreciate being kept updated... See more

Service

Clients share positive opinions on service, highlighting its speed and efficiency. Many reviewers appreciate... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to... See more

Based on these reviews

Rated 4 out of 5 stars

Following my poor review I did get an immediate response explaining that there would be no updates u til the end of the month. I was also able to speak to a rep and ask further questions regarding m... See more

Company replied

Rated 5 out of 5 stars

Great communication that's all you can ask they keep you upto date all the way Other companies should take a leaf out of this companies book as all the other ones I tried previously were useless... See more

Company replied

Rated 5 out of 5 stars

From Day one PCP Claimback have pursued mine and would think everyone else affected by the finance agreement who they are representing. They have also kept me up to date with all proceedings.

Company replied

Rated 5 out of 5 stars

Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more

Company replied


Company details

  1. Small Claims Assistance Service
  2. Legal Services

About PCP Claimback

Written by the company

PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.

Experts in PCP Claims.

Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.

Over £500million Claimed for Customers

Written by the company

Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
Have You Been Mis-Sold PCP Car Finance? Let Us Help!
If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
Your Trusted Partner in PCP Car Finance Compensation Claims
Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.

No Win No Fee

We work on a No Win No Fee Basis

We work on a No Win No Fee Basis
A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

Contact info

Promotion box for PCP Claimback

Start You Car Finance Claim Now

Financed a car between 2007-2021? You could owed compensation.

4.5

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Professional service

Professional service

April 11, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars

Good company just got confused when…

Good company just got confused when other companies contacted me about the same thing.

April 13, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

easy and helpful

April 8, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 1 out of 5 stars

Not Good at all.

So many companies like this around.

March 7, 2026
PCP Claimback logo

Reply from PCP Claimback

We’re sorry to see your review and appreciate you taking the time to share your feedback.

We understand there are many companies in this space, and it can sometimes be difficult to distinguish between them. However, we pride ourselves on operating transparently and helping consumers understand their rights, particularly in relation to potential financial mis-selling.

We’d really welcome the opportunity to understand what led to your experience and address any concerns you may have. If you would like to discuss anything further or have any questions, please don’t hesitate to get in touch. You can email us at info@pcp-claimback.co.uk or call us on 08005426866 and a member of our team will be happy to help.

In the meantime, we will continue to keep you updated on the progress of your claim.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with

March 8, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Keeping me up to date with what is…

Keeping me up to date with what is happening,

April 4, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Company kept me up to date on a regular…

Company kept me up to date on a regular basis. Easy to navigate portal

April 11, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very helpful

April 7, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very communicative

Very communicative

March 29, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Based on my experience

Professionalisum

April 10, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Kept up to date

Kept up to date
So far so good

April 11, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

PCP claimback

Excellent communication with regular updates

April 11, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Good company to get things sorted Kept us informed the whole process.

Kept us informed the whole process.

April 10, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 2 out of 5 stars

Nothings happened took ages

Nothings happened took ages

April 11, 2026
PCP Claimback logo

Reply from PCP Claimback

It is completely normal to feel like nothing has happened, but major updates have just been announced (March 30, 2026) regarding car finance claims.

The reason for the long silence is that the Financial Conduct Authority (FCA) paused lenders from dealing with complaints while they investigated the scale of hidden commissions.

Here is the current status as of April 2026:
The Pause Ends Soon: The pause on lenders handling complaints is scheduled to lift on May 31, 2026.
A Redress Scheme is Confirmed: The FCA has confirmed a compensation scheme for people mis-sold car finance between 6 April 2007 and 1 November 2024.

When to Expect News:
Loans from April 2014: The scheme begins June 30, 2026.
Loans before April 2014: The scheme begins August 31, 2026.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

I like this company because they do all…

I like this company because they do all the work for me, always updating me with the latest information. I cannot fault them.

April 7, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Excellent service through out the…

Excellent service through out the process

April 10, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars

Good communication

Good communication in keeping me updated all the time

April 7, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very helpful and attentive

Very helpful and attentive

April 9, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars

To much information

To much information

April 6, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very good,informative

Very good,informative, Keeping me updated.

April 9, 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

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