Pc build received in expected timelines, price very acceptable. Clean build. Few minuses: small - "pc" tag on sidenel makes the side panel not being flush. - no pcie riser options in configurato... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About PC Specialist Ltd
Written by the company
Established in 2003 in the United Kingdom, we speak 8 languages and supply computers to over 30 countries across Europe. We have registered branches in France, Italy and Spain, a subsidiary in Germany and we are registered for VAT in 13 countries.
UNBOXING PC SPECIALIST
Contact info
Unit 12 Jubilee Business Park, Jubilee Way, Grange Moor, WF4 4TD, Wakefield, United Kingdom
- 0333 011 7000
- enquiries@pcspecialist.co.uk
- pcspecialist.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second laptop I have had and again…
Second laptop I have had and again perfect customer service and top quality product. The guys know what they are doing .
Amazing build quality
Amazing build quality, ease of ordering, speed of dispatch and communications.
I have had people in the office commenting on how awesome my new laptop looks too.
I have used PC Specialist 3 times now…
I have used PC Specialist 3 times now over the years and I would not go any where else. Amazing builds, help and after care.
10 ⭐
Great service with quick delivery and…
Great service with quick delivery and excellet quality control.
Good stuff
I received what I ordered. Everything was packaged with care. Delivery was on time.
New PC via PCSpecialist
Having had two previous PCs from PC Specialist it was an easy choice as to where to go for an additional PC purchase.
PC specialist has maintained its high standard. The website is easy to use especially in configuring a new PC. They were excellent in the build phase as they kept me informed regularly as to progress. New PC was excellent as was the technical help desk who I phoned a few time to help me in overcoming some minor niggles in the commissioning process. I was particularly pleased that dealing with PCSpecialist was even more efficient and professional. I would have ranked them excellent in 2020 and 2016; this has not changed in 2026. Highly rated in my observation.
Exceeded my expectations
The web site was easy to use. The pc arrived earlier than promised. I ordered the unit with no OS as I would be installing Linux but it was fully tested before shipping with basic Windows. I guess all this is the minimum to expect, but compared to my experience with other vendors this is a comparative 5*.
Excellent service
Excellent service, delivery, packaging, all 100% , Kaimen Hughes in sales was very helpful and pleasant I can’t recommend them enough. Good job, Thanks
Another excellent high end build built…
Another excellent high end build built to my required specs by PC Specialist, I cannot fault them.
Great PC
Can’t fault the attention to detail and the customer service. My new PC is amazing
Never getting prebuilt again.
I was looking on different websites for a pc, all of them had a similar price for something that I knew would be under powered in terms of parts.
A colleague at work recommended PCSpecialist so I gave it a look, but truth be told I was expecting mad prices.
I built my pc on their website, got the monitor, keyboard and mouse set up too with a headset, £1500…considering that the other websites with pre built computers were either the same or more, this was a little slice of heaven and it arrived at my home 3 days later!
The service is exceptional
The service is exceptional.
Despite ordering over the Easter bank holiday weekend, my order was with me well within the expected time slot. AND that included the poor builder (sorry K. Chuen!) having to change out the two NVME SSDs after the system was already built.
The system is well-built, and the cable management is *chefs kiss*. Couldn't fault them even if I tried.
They built me an absolute monster of a…
They built me an absolute monster of a pc. They were happy to change specs half way through the build. Highly recommended.
Excellent service and what a credit…
Excellent service and what a credit Chris is to your company he handled my issue with a pre built PC professionaly and was very polite and kind on the phone... Very happy with the service received...
PC order completed and delivered…
PC order completed and delivered quickly. Everything works.
TOP product and service
TOP product and service, the ease of use tailoring your own machine is unreal and great customer service with all the questions a newby can ask are answered quickly!
Wont need to buy another computer for a while, but will defo buy from them again!
best PC builder around
Second time buying a PC from them and again it was brilliant service and build quality. Everything from customisation options and support for questions was great. I had a few queries after I got the PC and they came back straight away with a detailed response answering my questions.
I'll be buying my next PC from them too!
Great customer service
PC was built and dispatched quickly. Customer service was fantastic after I had some minor performance issues which they diagnosed and resolved quickly. Would order again.
Very good service and equipment…
Very good service and equipment supplied.
Excellent service
Excellent service, delivery and support service for a non techy!! I would receive mend to all !!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








