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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service

Fast delivery of well packaged and protected CPU. Very polite and informative customer service. An overall exceptional service. Absolutely no complaints.

October 23, 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Rav!

Rated 5 out of 5 stars

Excellent

Quick and responsive.

Provided great user guidance

Definitely recommend!
Will definitely use again in the future

October 3, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Leo!

Rated 5 out of 5 stars

I highly recommend this supplier

I highly recommend this supplier. Their communication throughout the entire ordering process was outstanding — they guided me every step of the way with my PC build.

Their knowledge, experience, and willingness to help were truly excellent. My parcel was well-packaged, and delivery arrived right on time as advertised.

October 17, 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Ashley!

Rated 5 out of 5 stars

Such great service start to finish

Such great service from start to finish! Got a message at every step of the process keeping me informed. Processed really quickly and the product was exactly as advertised at a great price. Easily 5 stars. Thanks very much!

October 20, 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Andrew!

Rated 5 out of 5 stars

Great service and price

I ordered a CPU at a very competitive price. Service and communication were great and CPU arrived very quickly, with regular updates on status. The product itself is great, delivered well packaged in excellent condition. I highly recommend PC Tec.

September 20, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Frank!

Rated 5 out of 5 stars

Ryzen 7 9800X3D recieved quickly. The Real Deal

Recived the 9800X3D next day after ordering.

Heavily appreciating the amount of money able to be saved through getting the Tray Processor (which works like the original from comparing benchmarks on the internet)

My frame rates and 1% lows in CPU Demanding games (such as The Finals) have been extremely high and definately noticing the smoothness, making this purchase more worthwhile.

More importantly though, I've had a wonderful experience with PC Tec UK. I never expected to get instant updates from the companies whatsapp about my order, how and when it was shipped out, and a nice wellness check for how the CPU is doing (and making sure we're doing well too of course haha).

From my experience, you can trust PC Tec UK. They send out the legit parts 100%.

Thank You

October 10, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Nathan!

Rated 5 out of 5 stars

The best price on the internet

The best price on the internet, ordered Friday afternoon and delivered on Saturday morning, excellent communication.
Tested and installed as expected.
Highly recommend ⭐️⭐️⭐️⭐️⭐️

October 18, 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much!

Rated 5 out of 5 stars

Excellent service

Very helpful with questions literally instantly replies with information fast delivery and overall great experience, I thoroughly recommend using this company.

September 27, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Corey!

Rated 5 out of 5 stars

Bought an amd ryzen7 9800x3d as it was…

Bought an amd ryzen7 9800x3d as it was the cheapest I could find online. Received updates straight away via WhatsApp and email. CPU arrived the next day. 100% satisfied with service

September 8, 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Stevie!

Rated 5 out of 5 stars

Outstanding service and quality

Outstanding service and top quality product. Not a single complaint and was delivered next day via tracked royal mail. Safwaan, who contacted me after my purchase was very helpful giving instructions on how to install the CPU as well as just being an all around nice guy. Couldn’t be happier with my purchase.

October 2, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Dennis!

Rated 5 out of 5 stars

Great experience

I ordered from PC Tec as they had a specific CPU in stock that had recently become difficult to find and I'm incredibly happy with my choice.

The CPU arrived well packaged the next day along with thermal paste and the seller kept me updated as it was prepared for dispatch. There's been excellent communication throughout, including lots of helpful information regarding the installation. If anyone is unsure about the process, they would be well supported!

I would highly recommend PC Tec and it will be my first choice for future CPU purchases. Many thanks!

September 30, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Charlotte!

Rated 5 out of 5 stars

Legit and Fantastic service

Fantastic service! Package arrived 24 hours after I ordered it and was updated every step of the way. Product was exactly as described and I was provided with tips/instructions on how to install the hardware.

Have to admit I was hesitant as I couldn't find much in the way of reviews for the seller but glad I went ahead and ordered!

September 30, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, James!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service!
I struggled with upgrading from and old CPU to this new CPU which required a BIOS update.
I was helped through this with quick responses to my problems!

September 26, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, David!

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered carefully packaged and lots of communication. Followed up to check all was good and to see if I needed support, but not so much it felt like a hassle.

September 29, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, David!

Rated 5 out of 5 stars

Highly recommend for first time buyers!

If your a first time buyer looking at the reviews I can fully recommend PC Tec

I was upgrading my pc and because of PCtec was able to find a Ryzen 5 5700 x3d part for a AD4 motherboard, high ends are very hard to find and wanted a good cpu.

After purchasing the seller was very good at staying in contact and after the part was delivered, I installed it and to this day (about a month after fitting the part) had 0 issues

I’ve kept an eye on temperatures just in case and so far so good.

Fully support this for a source of CPU parts and trust I can come back if theirs a issue or is I need another part in general

Highly recommend

September 2, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Tom!

Rated 5 out of 5 stars

Great Service

Great Service, Friendly staff, Great advice for installing parts.

September 29, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Joshua!

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