While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

For the past year or so Robin from PC Tech has been helping my very elderly father, with his computer issues, at his care home. He has always shown great kindness, willingness and good advice whilst... See more

Rated 5 out of 5 stars

This company has serviced my computer on two occasions. They are extremely good and extremely knowledgeable. The service was fast and friendly and they completely understood my needs despite my being... See more

Company replied

Rated 5 out of 5 stars

PC Tech Centre provided the Family Centre (a small charity in New Addington) with an excellent service. Just before Christmas one of our laptops had a virus and our computers were running slow. Within... See more

Company replied

Rated 5 out of 5 stars

Have used PC Tech for many years. A small,local company where excellent service & knowledge comes as standard. Mark and Robin don't rip you off. Prices are very reasonable & their service is speedy wi... See more

Company replied

Company details

  1. Computer Repair Service
  2. Computer and Accessories Store
  3. Computer Service
  4. Computer Store
  5. Computer Support and Service Company

Information provided by various external sources

At PC Tech Centre we pride ourselves on our customer care. Dealing with businesses and private individuals we offer a comprehensive range of PC and Laptop services including sales, repairs, servicing and upgrades.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helping a 95 year old gentleman

For the past year or so Robin from PC Tech has been helping my very elderly father, with his computer issues, at his care home.
He has always shown great kindness, willingness and good advice whilst helping my dad. He not only finds solutions for my dad's technical requirements, but also shows interest and great respect to him as a person.
I would thoroughly recommend using this company to anyone.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

This is a really great tech company

This company has serviced my computer on two occasions. They are extremely good and extremely knowledgeable. The service was fast and friendly and they completely understood my needs despite my being rather computer illiterate.

April 2, 2026
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for the great review. We really appreciate your comments.

Rated 5 out of 5 stars

Couldn’t Be Happier

Unable to find reliable and knowledgeable sources for our computer problems we were recommended to PC Tech and couldn’t possibly be happier with the service we’ve received. Absolutely first class communication, friendly and knowledgeable. Perfect solutions to our problems for a reasonable cost. We are delighted and very happy to have found PC Tech

January 29, 2026
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks indeed for leaving us such a lovely review. We truly appreciate your comments.

Rated 5 out of 5 stars

1st class service & very reasonable prices

Have used PC Tech for many years. A small,local company where excellent service & knowledge comes as standard. Mark and Robin don't rip you off. Prices are very reasonable & their service is speedy with good communication with customers. I'll continue to recommend them in the future,as I have done in the past. Many thanks for the excellent service I've always had. Sandra.

January 19, 2026
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks indeed for leaving us such a wonderful and informative review. We take great pride in our level of service and truly appreciate your endorsement.

Rated 5 out of 5 stars

Fault fixed while I waited

Fault fixed while I waited. No charge. The usual fantastic service from this business.

September 30, 2025
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for the great review which is much appreciated.

Rated 5 out of 5 stars

These guys are truly great

These guys are truly great. Friendly, helpful, very reasonable costs, quick service - truly can't fault them. Very, very happy, once again, with my experience today - took my printer in at 10.30 and it was ready for collection a few hours later (I know not always possible, if it's something a bit more difficult!). Simply the best! Thanks guys! All best, Sue.

June 4, 2025
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Hi Sue, many thanks for taking the time to leave us such a lovely review. I am pleased that you are happy with our service. We will always try to squeeze in relatively simple jobs whenever possible.

Rated 5 out of 5 stars

First Class Service

PC Tech Centre provided the Family Centre (a small charity in New Addington) with an excellent service. Just before Christmas one of our laptops had a virus and our computers were running slow. Within one working day, Robin visited us and sorted out the problem. We are never made to feel foolish no matter how big or small our IT problems are, we are given so much support in person or over the phone.

December 5, 2024
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for leaving us such a great review. You do such a great job supporting people in New Addington and I am pleased to be able to assist you with your IT issues.

Rated 5 out of 5 stars

Touchpad & Mouse

My touchpad and plug in mouse were both ot working so I couldn't use my lap at all. Panic! I took it in to PC Tech and Mark turned it on and, miraculously, Windows came up as updating (no such thing had happened when I turned it on ). This solved the problem and Mark said he couldn't charge me anything as he had just turned it on. I was so relieved. It was incredibly kind of him as I'm sure anyone else would have charged me. They will definitely be my 'go-to' help if I am in tgrouble again. Thank you

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you Mark for doing another fantastic job and sorting out my Mac for me, at such a reasonable price. I can highly recommend PC Tech Center in South Croydon nothing is too much trouble and such friendly staff

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

PC Tech Centre Highly Recommended

Mark and the team did an excellent job of setting up a new pc, installing new software and then transferring all data files including outlook pst files from my old pc. Third time I've used PC Tech Centre and highly recommend them.

February 17, 2024
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Thank you for leaving us such a great and informative review which is very much appreciated.

Rated 5 out of 5 stars

Brilliant as always

Just had a laptop breakdown. Took to Pc Tech fixed within one hour. Absolutely amazing service. Have used them several times before and never any different would highly recommend them.

November 6, 2023
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for the great review which is very much appreciated. We will always try to repond quickly to emergencies whenever possible.

Rated 5 out of 5 stars

Mark and his team have proved reliable

Mark and his team have proved reliable, tech experts and enthusiasts over the years and notably through lockdown. Mark was able to restore the keypads on my laptop, rather than charge me an extortionate price range as was the case elswhere, and continues to be our 'go to' PC technician. Mark is personable, professional, knows his stuff and will often 'go the extra mile'. Thank you.

October 5, 2023
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for leaving us such a great and informative review. We will always try to save you money where we can and really appreciate your comments.

Rated 5 out of 5 stars

Took my broken laptop in on Saturday

Took my broken laptop in on Saturday! They did a data recovery and installed a new digital hardrive. Picked it back up mid week. The laptop is so much responsive and better than new! Great personal service and very reasonably priced. I would be happy to use them again, but not too soon hopefully 🤣. Thanks

September 30, 2023
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for the great review. We try our best to give a fast, efficient and reasonably priced service and really appreciate your feedback.

Rated 5 out of 5 stars

I have been to other shops in the area…

I have been to other shops in the area and I know I have been ripped off so was sceptical when I was told to go and see marc at his shop but had two others told me the same thing and I can see why marc was very busy but still had time to talk and as he was multitasking he looked at my laptop and for the first time I would have to say he talked to me not as an idiot but a real person and explained what he was doing and said he has seen this lots of times and could fix it as I was in shop he then told me it was only £20 and I had to ask him how much again as I could not believe it was only £20 I now have a pc shop I know I can trust and will only go to from now on many thanks marc

July 22, 2023
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks indeed for taking the time to leave us such a lovely and informative review. We have been here now for almost 20 years and take great pride in our lovely reviews and the reputation that we have achieved. We will always try to do a simple fix while you wait whenever that is possible.

Rated 5 out of 5 stars

Would definitely recommend this place

Would definitely recommend this place. Went to get my battery replaced and the very pleasant gentleman not only did it very quickly and efficiently but also repaired a key on my keyboard and cleaned out the fan on my laptop. Feels like a brand new laptop. 100% recommend it.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Had a problem with lost documents mark…

Had a problem with lost documents mark did his magic and saved my life would not go any where else trust mark and his team many thanks guys

August 6, 2021
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for the great review, we always try to be helpful. I hope you enjoy your holiday.

Rated 5 out of 5 stars

This is rather a long review but an…

This is rather a long review but an important one.
I am of an age when modern technology is beyond me. I had a problem with the virus which was result of clicking on on email that I thought was from my internet provider (IONOS). The computer got virus and almost came to a halt. Took it down to P.C. TECH in Selsdon who cleaned it up and recommended as new Hard Drive. They did all that at very competitive cost when compared to other technical outlets, including the one in Brantree Road, South Croydon who were critical of their competition like PC Tech. All was sorted out by PC Tech and the speed of the computer was fantastic after the above work was done. However, when I came home the computer would not print!!. I called HP printers who remotely took control of my screen and could not fix the problem and asked me to buy ethernet cable. I rang Virgin media and they could not fix the problem. In despair I rang P.C.Tech; explained the problem and he said both of the above companied (Virgin Media and HP were talking nonsense. Mark said he will come to my house after work and fix the problem. He spent nearly an hour and FIXED the problem and connected my printer. I honestly believe the service I received from P. Tech and especially Mark and Alex was beyond call of duty. They out of their way and helped me and did not charge me anything extra. Now that is what I called service and help when one needed most after being pushed from pillar to post.
I would, without any hesitation recommend them to anybody and they will have my custom. True professionals P.C. Tech and Mark was only too keen to help. THANK YOU P.C. TECH.

June 3, 2021
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Many thanks for taking the time to leave such an informative review. We try to help all our customers as best we can. We take great pride in our "above and beyond" approach to customer care and greatly appreciate your feedback.

Rated 5 out of 5 stars

A good job done.

Had a problem from a noisy fan on my ageing Vaio media centre desktop computer that was progressively worsening. The desktop otherwise still worked fine and is a good computer to use but spare parts were no longer readily available. I took the computer to the PC Tech Centre, at South Croydon, who identified the fault and persisted with different suppliers to obtain and fit the correct replacement fan. A good job done at reasonable cost.

June 3, 2021
Unprompted review
PC Tech Centre logo

Reply from PC Tech Centre

Hi Robert, Many thanks for the great review. We always try our best to help where we can. Hopefully, you will now be able to enjoy the laptop for a few more years.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look