I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.
Company replied
Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.
Company replied
I could not figure how to delete a document that I accidently included. Other than that is was user friendly.
Company replied
Company details
Written by the company
PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.
Contact info
1875 Century Park E, 90067, Los Angeles, United States
- support@pdf.net
- pdf.net
3.8
Great
333 reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I bought the 14 day access for 1.95…
I bought the 14 day access for 1.95 thinking it was a one time charge, but little did I see I was getting charged 50 usd for the next three months. I super fine print they tell you that it was a membership. Wouldn’t ever trust this service
January 18, 2026
Unprompted review
Reply from pdf.net
Hello Sebastian,
Thank you for the feedback. We're always working on improving both our product and communication.
You've connected with our customer support team who have refunded all three charges under our no-hassle refund policy.
The membership renewal details are presented during checkout and again in the transaction receipt email, and we offer a no-hassle refund policy for customers who did not intend to continue. Please reach out to our customer support team (support@pdf.net) if you have any other questions!
Reply from pdf.net
Thank you for the review, Grace!
Glad to hear our PDF compression feature worked well for you. If you ever need support or want to explore more tools, we’re just a message away!
Pdf.net is not upfront about costs
Pdf.net is not upfront about costs. Their site make it look free and then cheap and unsuspecting students like my daughter subscribe for the trial and get charged almost $50 a month. They have no phone number, which should alarm customers…… They are not trustworthy.
December 2, 2025
Unprompted review
Reply from pdf.net
Hello Malcolm,
Thank you for the feedback. We're always working on improving both our product and communication.
I wasn't able to locate an account that matches your Trustpilot information, so please reach out to our support team at support@pdf.net and we will be happy to assist you with this.
The membership renewal details are presented during checkout and again in the transaction receipt email, and we offer a no-hassle refund policy for customers who did not intend to continue.
Its awesome
January 16, 2026
Reply from pdf.net
Thank you for the review, Helen!
Happy to hear you think our PDF editor is awesome! If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Use Free Trial then unsubscribe
Genuinely one of the most frustrating experiences I've had with a PDF editor, and how it can't even save the changes I made when downloading the edited document. Just save yourself the hassle and unsubscribe the free trial
January 15, 2026
Unprompted review
Reply from pdf.net
Sorry to hear about your experience, Greg.
That’s not what we aim for. Please email us at support@pdf.net so we can look into this issue you have experienced,
I wish it was less money a month your…
I wish it was less money a month your you had a pay as you go small fee.
January 15, 2026
Reply from pdf.net
Thank you for the review and feedback, Filomena!
We're glad to hear you are finding value in the service, and we are always reviewing our pricing and plan options.
We'll keep your suggestion about a smaller “pay‑as‑you‑go” type fee in mind as we continue to enhance our product and user experience.
If you have any other questions or feedback, please don’t hesitate to contact our support team.
Thanks again for your input, it really helps!
Reply from pdf.net
Thank you for the review, Renee!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
the ease of use and how quick I can…
the ease of use and how quick I can duplicate one page and add it to a file several times when needing to generate the back to a large document
January 13, 2026
Reply from pdf.net
Thanks so much, Jacqui!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
What would have made it Excellent was…
What would have made it Excellent was if it was free.
January 12, 2026
Reply from pdf.net
Thank you for the review, Susan!
We are happy to hear you had a positive experience with our PDF editor. We truly appreciate your feedback and will keep it in mind as we continue to enhance our user experience. If you ever need assistance or have more feedback to share, please don’t hesitate to reach out to us at support@pdf.net!
In a world evey app is to be paid for
In a world evey app is to be paid for, ath this time pressured evening I have to upload files converted from jpeg to pdf and 3 pages had to be combined to one file, pdf.net was smooth, easy to use for a panicked mind like mine, and fast. I couldn't be more grateful.
January 7, 2026
Reply from pdf.net
Thank you for the review!
We understand how stressful being under a time crunch can be, and glad to hear our software pulled through for you. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Sorry to hear about your experience, Renalyn. That's definitely not what we aim for.
Could you please email our team at support@pdf.net and let us know which tool you were using and what you found confusing, so we can take a closer look and improve it?
scammy and useless
scammy and useless, makes you pay and is a bad platform
January 7, 2026
Unprompted review
Reply from pdf.net
Thank you for the review, Kaylie!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much, Aishworya!
Happy to hear our PDF editor solved your problem quickly. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review!
Glad to hear you love our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!
Scam! Scam!! Scam!!!
This is a scam site with hidden charges you only realize after few weeks. I was charged $71 for a sub I didn’t authorize a month after use
January 3, 2026
Reply from pdf.net
Thank you for the review, David!
We are definitely real, but glad to hear you had a great experience with our PDF editor! If you ever need support or want to explore more tools, we’re just a message away!
Waste of time! Terrible interface, difficult to use, and misleading
I spent an hour filling out a form, only for them to tell me that in order to download, you need to pay. It took me an hour because the software was very difficult to use. I do not recommend this site!
January 3, 2026
Unprompted review
Reply from pdf.net
Hello Kayla,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
SCAM
I paid $2 to use the service for 14 days per their offer. They instead decided to charge me $50 the next month (I did not sign up for ANY subscription) and they stole my credit card number and it was used all over town immediately afterwards! Very bizarre experience.
January 1, 2026
Unprompted review
Reply from pdf.net
Hello Genna,
Thank you for sharing your experience.
We offer a no-hassle refund policy, and it looks like your payment has already been fully refunded and your account cancelled. Our security team has reviewed our systems and found no indication of any data breach on our side, but we strongly recommend contacting your card issuer and reviewing your other accounts to ensure they are secure.
If you have any further questions, please reach out to our support team so we can assist you directly.
Charged me for nothing
Charged me, but my pdf was still not able to be edited. I canceled my subscription.
January 3, 2026
Unprompted review
Reply from pdf.net
Sad to hear about your experience, Daphne.
That’s not what we aim for. Please email us at support@pdf.net and we’ll do our best to make things right.
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