I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.
Company replied
Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.
Company replied
I could not figure how to delete a document that I accidently included. Other than that is was user friendly.
Company replied
Company details
Written by the company
PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.
Contact info
1875 Century Park E, 90067, Los Angeles, United States
- support@pdf.net
- pdf.net
3.8
Great
332 reviews
Replied to 64% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Fraudulent company, non existent support, DO NOT GIVE THEM YOUR MONEY
Company is a complete scam, do not give them your money. Support is non existent and never replies. I just wanted to download a pdf I edited and it asked me to pay for a membership (also said money back guarantee which support completely ghosted). And when I paid for that membership, it told me I still had to pay to download it and it made me buy and even higher membership that STILL would not let me download the pdf. It also charged my card for a whole year of the subscription over a month later after I had already cancelled. Their support completely ignored my issue and did not respond, and I had to go through my bank to get a refund. This company is a scam DO NOT give them your money.
February 18, 2026
Unprompted review
Reply from pdf.net
Update: No response received to our information request, and we still cannot locate any matching communications or accounts. This suggests you may have reviewed the wrong company
Hi Sir Parzival,
Sorry to hear about your experience—that's not what we aim for. We strive to reply to all inquiries within 24-48 hours.
I couldn't find any communications or accounts matching your Trustpilot info. Please email support@pdf.net so we can review your case right away. Also, double-check the company name on your credit card statement to ensure you're contacting the right company.
Thank you for the feedback—we're here to help.
Charged a hidden $50/month with no easy…
Charged a hidden $50/month with no easy way to cancel or refund. Been charged for 3 months until I finally noticed.
March 16, 2026
Unprompted review
Reply from pdf.net
Hi C W. Sorry to hear about your experience. That's not what we aim for.
We would like to look into this for you but I wasn't able to locate an account that matches your Trustpilot information. Please reach out to our support team at support@pdf.net so we can review your account. We offer a no-hassle refund policy.
For reference: The membership renewal details are presented during checkout and again in the transaction receipt email.
Reply from pdf.net
Thanks so much for the review, Ed!
Happy to hear our PDF editor was of great help. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review!
Glad to hear our PDF editor was quick and easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Ondrej!
Glad to hear our PDF editor was easy and simple to use. If you ever need support or want to explore more tools, we’re just a message away!
Very simple and straightforward
Very simple and straightforward.
Didn't have to spend any more time than expected to merge the pdfs I needed
March 12, 2026
Reply from pdf.net
Thanks so much for the review!
Glad to hear our PDF editor was simple and straightforward to use. If you ever need support or want to explore more tools, we’re just a message away!
Fast, cost efficient + Simple
Fast, cost efficient and super easy to use. I've just used it for today, and, I really like it !
March 12, 2026
Reply from pdf.net
Thanks so much for the review, Tones!
Glad to hear our PDF editor was fast and easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Fast and easy
Fast and easy - only complaint is you advertise site as free then charge to download - very sneaky and a bit unethical.
March 11, 2026
Reply from pdf.net
Thank you for the review, Brenda!
Glad to hear our PDF editor was fast and easy to use. While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
If you ever need support or want to explore more tools, we’re just a message away!
I put hours into the PDF and then I was…
I put hours into the PDF and then I was told I had to pay. What? It worked great but there is that.
March 11, 2026
Reply from pdf.net
Thanks so much for the review, David!
Happy to hear our PDF editor worked great for you. While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
If you ever need support or want to explore more tools, we’re just a message away!
I love the easy of using pdf.net
I love the easy of using pdf.net. I appreciate it being free and easy to use.
March 11, 2026
Reply from pdf.net
Thanks so much for the review!
Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
One of the best pdf editor
One of the best pdf editor. Tried many paid editor but did not get what I needed. This one works!
March 11, 2026
Reply from pdf.net
Thanks so much for the review, Arunas!
Happy to hear our PDF editor worked out for you. If you ever need support or want to explore more tools, we’re just a message away!
Be careful of these people
Be careful of these people. I wanted to edit a single PDF document which I paid $1 for and thought this was reasonable. What I didn't realise is that they surreptitiously signed me up for a US$50 monthly subscription.
So US$51 to edit a single document
March 10, 2026
Unprompted review
Reply from pdf.net
Hi Jeff. Sorry to hear about your experience.
We would like to look into this for you but I wasn't able to locate an account that matches your Trustpilot information. Please reach out to our support team at support@pdf.net so we can review your account. We offer a no-hassle refund policy.
For reference: The membership renewal details are presented during checkout and again in the transaction receipt email.
They are a SCAM
They are a SCAM. They tell you you can use it for a few days for a pittance, but then turn around and automatically bill you for a subscription at $50!
Stay Away!
March 10, 2026
Unprompted review
Very easy to use.
March 10, 2026
Reply from pdf.net
Thanks so much for the review, Richard!
Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thank you for the review, Jerry!
Glad to hear our compression tool worked good for you. If you ever need support or want to explore more tools, we’re just a message away!
Easy to use and good way to have…
Easy to use and good way to have documents signed and sealed on the go.
March 9, 2026
Reply from pdf.net
Thanks so much for the review!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Kim!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Robert!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Hands down awesome
My experience was very pleasant. It is very easy to use. Being that I am not text savvy, the instructions and help that was provided made me feel like a pro.
March 7, 2026
Reply from pdf.net
Thanks so much for the review, Shinee!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
They start charging you a monthly fee…
They start charging you a monthly fee of $50 when you purchase one thing. They never send you email receipts because they want to remain undetected so they can keep charging your credit card as long as possible. Then they don’t offer a phone number they just have you contact support via message system. This is so scamming and so conniving, I will never do business with these little weasels again
March 7, 2026
Unprompted review
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