Speed of response was very good and content of answers was clear. Maybe I would have liked to get a legal statement that my details and financial contacts would not be reused by a third party? Tho... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The payment fee is not well explained and clear, but I had a problem with a file and the assistance helped me very queeckly and very well. Overall I'm satisfied of the service.
Company replied
Stay Aware of the Tricky Subscription You make a purchase for a single week of usage, and you think you're done - but that's not the case. Next week, they will charge you for a monthly subscriptio... See more
Company replied
PDFAid fits very well into a remote workflow where everything needs to happen online. Documents can be prepared signed and shared without delays or extra steps. This makes collaboration much easier.
Company replied
Company details
About PDFAid
Written by the company
📑Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at
+1 (888) 857-5569 or
support@pdfaid.com – we’re here for you whenever you need us 📧🤝
Contact info
United States
- (888) 857-5569
- support@pdfaid.com
- pdfaid.com
4.2
Great
10K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer support.
I was not expecting good service for cancelling my account. Congratulations on the great service.
April 9, 2026
Unprompted review
Reply from PDFAid
Hello, Hazael!
Thank you for choosing our service and for your kind words! We're thrilled to hear that you had a positive experience. Please feel free to reach out if you need assistance in the future.
Best,
PDFAid Support Team
Reply from PDFAid
Hello, Catalin!
Thank you for your feedback. We’re glad to know the support was helpful and made a positive difference. It’s great to see that your experience met expectations.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Good and fast service
April 9, 2026
Unprompted review
Reply from PDFAid
Hello, Edu!
Thank you for your feedback. We’re glad to hear the service was both efficient and helpful. It’s great to know everything worked smoothly for you.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
How good is this app ?
Really effective and great, easy to work with.
Also the help of the agent that are really here for you and helping out in case you need assistance.
April 9, 2026
Unprompted review
Reply from PDFAid
Hello Navkeerit,
Thank you for your feedback! We are happy to hear you found the experience effective and easy to use. It is great to know our support was helpful when needed, and we truly appreciate you sharing your thoughts!
Best,
Sophie, PDFAid Support
support@pdfaid.com or +44 808 501 2541
I liked how it was quick
I liked how it was quick, and direct to the topic nothing more or less. i am glad we solved my request just in 2 minutes.
April 9, 2026
Unprompted review
Reply from PDFAid
Hello, Narmin!
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
PDFAid Support Team
Completed
I can't say it was bad service; it was very fast and accessible, and I managed to get a refund for the amount that was improperly withdrawn.
April 9, 2026
Unprompted review
Reply from PDFAid
Hello Micael,
Thank you for your honest and balanced feedback. We are glad to hear that our service was fast and accessible, and that we were able to help you secure a refund for the improperly withdrawn amount.
We truly appreciate you taking the time to share your experience. If you have any further questions or need assistance, please feel free to contact us.
Best,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Agent replied quickly
Agent replied quickly, helped me with my need and was very nice!
April 9, 2026
Unprompted review
Reply from PDFAid
Hello Michaela,
Thank you for your wonderful feedback! We are delighted to hear that our agent replied quickly, helped with your need, and was very nice throughout.
We truly appreciate you taking the time to share your positive experience. If you have any questions in the future, please feel free to contact us.
Best,
David, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Efficiency and professionalism of the…
Efficiency and professionalism of the agent.
April 9, 2026
Unprompted review
Reply from PDFAid
Hello Cattan,
Thank you for your positive feedback! We are delighted to hear that you appreciated the efficiency and professionalism of our agent.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
David, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Very Nice Coustomer Support
April 9, 2026
Unprompted review
Reply from PDFAid
Hello Pritam,
Thank you for your wonderful feedback! We are delighted to hear that you had a very nice experience with our customer support.
We truly appreciate you taking the time to share your positive experience. If you have any questions in the future, please feel free to contact us.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I had a great experience with the…
I had a great experience with the support team. Harold was very helpful and professional. He helped me cancel my subscription quickly and clearly explained the billing status to ensure I wouldn't be charged again. Great and responsive customer service!
April 9, 2026
Unprompted review
Reply from PDFAid
Hello Deny,
Thank you for your wonderful and detailed feedback! We are thrilled to hear that Harold provided helpful, professional support, quickly canceled your subscription, and clearly explained your billing status to prevent future charges.
We truly appreciate your kind words about our great and responsive customer service. If you need further assistance in the future, we are always here to help.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Agent was good to help me deal with the…
Agent was good to help me deal with the issue.
April 8, 2026
Unprompted review
Reply from PDFAid
Hello Nikola,
Thank you for your review! We’re glad our agent was able to assist you and help resolve the issue effectively.
If you have any questions or need further support, feel free to contact us—we’re always here to help!
Best regards,
James, PDFAid Customer Support
+44 808 501 2541 support@pdfaid.com
Speed customer support and very friendly
Speed customer support and very friendly
April 8, 2026
Unprompted review
Reply from PDFAid
Hello Ahmed,
Thank you for your feedback! It’s great to know that you had a smooth experience with our responsive and helpful team.
If anything comes up or you need guidance, please reach out—we’re ready to assist!
Best regards,
James, PDFAid Customer Support
+44 808 501 2541 support@pdfaid.com
Great support and very kind gesture and…
Great support and very kind gesture and instant service.
April 8, 2026
Unprompted review
Reply from PDFAid
Hello Digambar,
Thank you so much for your kind words! We are thrilled to hear that you experienced great support and instant service. It was a pleasure assisting you.
Your positive feedback motivates our team to keep providing the best possible experience for our users. If you ever need help with your PDF documents again, we are always here for you!
Best regards,
Nathan, pdfaid.com Support
billing@pdfaid.com or +1 888 257 3251
Reply from PDFAid
Hello, Suman!
We're grateful for your kind words! It's wonderful to hear that you had such a positive experience with our service. If there's anything else we can assist you with, please let us know.
Best,
PDFAid Support
Reply from PDFAid
Hello, Thanasis!
Thank you for your kind feedback. We’re glad to hear that the support you received was both helpful and considerate. It’s great to know you had a positive experience.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello ccmisra,
Thank you so much for your positive feedback! We are thrilled to hear that you experienced a fast response and found our support system helpful. Providing efficient and reliable service is our top priority.
We appreciate you choosing pdfaid.com and look forward to assisting you again in the future!
Best regards,
Nathan, pdfaid.com Support
billing@pdfaid.com or +1 888 257 3251
Very easy to converse with and…
Very easy to converse with and understanding
April 8, 2026
Unprompted review
Reply from PDFAid
Hello, Druveesha!
Your satisfaction is our priority, and we're thrilled to hear that you had such a positive experience with our service. Thank you for choosing us, and please don't hesitate to reach out if you need anything else.
Best,
PDFAid Support
Accidental Payment
I made a mistake with a subscription payment today, but the issue was resolved with the help of a chat agent.
April 8, 2026
Unprompted review
Reply from PDFAid
Hello, Youngran!
Thank you for choosing our service and for your kind words! We're thrilled to hear that you had a positive experience. Please feel free to reach out if you need assistance in the future.
Best,
PDFAid Support
Scammers
They pay for ads to make them show up with different names. I tried to find iLovePDF, an actual service which allows you to sign PDFs free of charge. Instead, the top option was PDFAid, under the name iLovePDF, and after having signed the PDF, they tried to force me to pay before I could actually download my document. Then, they spammed me with emails.
April 8, 2026
Unprompted review
Reply from PDFAid
Hello Oskar,
Thank you for sharing your feedback. We would like to review your experience and better understand the situation you described.
Please provide the email address used during your visit so our team can locate your account and check the details.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
Felt extremely cheated
Felt extremely cheated. Charged SAR183 without any prior intimation and instead of giving assurance of refund, Person only speaks about sending mail, check and revert, fill form. Decision will come in 30 minutes. Absolutely unacceptable behaviour.
April 8, 2026
Unprompted review
Reply from PDFAid
Hello,
We're sorry if you feel that way with pdfaid.com.
Please look out for a private message from us so we can gather more details and assist you in resolving the issue. We have already identified your account and our team is reaching out to you directly via email to confirm the status of your refund and subscription.
Regards,
Nathan
pdfaid.com Support
billing@pdfaid.com or +44 808 501 3713
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