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Company details

  1. Software Company
  2. Software Vendor

Information provided by various external sources

Download a free trial of PDF Expert - the best PDF software for your Mac. Enjoy advanced reading layouts, powerful PDF editing and classical annotation tools.


Contact info

1.9

Poor

TrustScore 2 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Disappointed with Customer Support for Lifetime License

I purchased a lifetime license for PDF Expert, expecting a seamless experience. However, when I switched to a new computer, I was unable to activate the program without deactivating it on my old device. Despite receiving a message about deactivation, there were no clear instructions on how to do it.

I contacted customer support multiple times via email, but I haven't received any response. As a paying customer, I find this lack of support extremely disappointing.

If the company offers lifetime licenses, they should provide an easy and reliable way to manage licenses across devices, especially when users upgrade their hardware. I hope Readdle takes this feedback seriously and improves their support system.

January 2, 2025
Unprompted review
Rated 4 out of 5 stars

A good PDF program with potential to be great!

This is another program that I've used for years in my hobby of restoring old sheet music to playable condition again. I read negative reviews and wonder how their experience could be the opposite to mine.The program does everything you need to do with pdfs...rearrange order of pages, copy, paste, annotate, add text, etc. It does have some quirks, that go contrary to Mac operation, like having to grab the second level tool bar to move the window, unlike every other Mac program, but this is the biggest irritation when using the program. I've mentioned this problem. but they don't seem to care. I wish it had features like an alignment tool to straighten the text or image or the ability to select and move an item on the page. It definitely could be better, but so far, it's the best pdf program I've discovered for Mac.

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

I did not subscribe

I did not subscribe to PDF Expertor the £39.99 yearly payment. I sent some photos using PDF there was nothing about subscribing to PDF Expert, let alone a yearly fee. How did I agree to this?

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Paid app version of PDF Expect started…

Paid app version of PDF Expect started to require sign up after update. The app doesn't work without sign up, which I don't want to do. I think the the company plays a dirty markting tricks on its paid customers, in order to coerse it customer to open accounts that are not technically necessary only to collect user data. So the app that worked fine for me, and which I bought with a perpetual license now stopped working, interrupting my workflow and requiring time to find another solution. Moreover, the company does not allow downloading the old version of the app.

Shame on you PDF Expert

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great product, even greater support

I have been a mac user for the past 15 years. Up to a point Preview was enough for my needs.

But as my needs grew, I thoroughly searched for a software which would offer a wide range of tools, at a correct price.

I found that on PDF Expert. They offer a lot of tools and funcionality, most important for me the ability to scan/create your own sets of signatures+color stamps, or the ability to quickly reduce the size of a huge PDF.

Most importantly however is their very quick, very responsive customer support - and that really makes the difference because you understand that you are speaking with a person who respects the fact that you chose them as a customer.

July 6, 2022
Unprompted review
Show reviews in all languages. (17 reviews)

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