The service works perfectly, you can buy for every single purchase. The only issue is the annoying semi-hidden subscription that they try to sell you in payment process. However, the support team wa... See more
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Fine-print Subscription Awareness.
The product/service in itself is very reliable and well-done. However, a subscription list should be readily available on the website and users should be made aware that they are subscribing from the first payment. Fine-print in an email and random cash withdrawals from your account is not very comforting especially in a foreign country with a weaker currency than the dollar.
quality service
ITS FAST AND ACCURATE
Service
Service, Lisa answered in few minutes when I was worried about my documents. documents were deleted.
thx the experience its great
The site was easy to navigate
The site was easy to navigate and the support staff were friendly and answered me right away.
It was great to be able to convert a…
It was great to be able to convert a pdf to power point easily.
The only thing is i only wanted it for that day, so the debit order that came off shocked me.
Still waiting for the refund.
What an improvement
What an improvement to the recording removing all of the back ground noice a making the voice recording bolder.
Excellent customer service
I contacted this company to resize a photo in an urgent situation.
I hadn’t realised that i had subscribed to an ongoing arrangement which I don’t need.
I contacted the company and explained. I got an almost immediate response from a human being! Lisa who was professional, friendly and efficient. Problem solved and me reassured. I could go back to them if needed. Highly recommended.
Great Pdfpaw Service
5 star rating: My experience using this Pdfpaw platform was AMAZING and user friendly for all users young and old.
The platform guides you step by step to the end product you require.
The customer service is awesome and very prompt in addressing your request.
Helpful and responsive customer support
I had an issue with an unexpected subscription renewal, but Lisa from customer support was very helpful. She responded quickly, cancelled my subscription, and issued a refund for the latest charge. The whole process was handled smoothly and politely.
I do wish the trial renewal terms were clearer, but the customer service itself was excellent.
Fast and accurate
The company representative, Lisa, responded to my message very quickly and also promptly acted on my request.
Nice and reliable people.
I thank them!
Denoiser tool
I used the denoiser tool they have, and out of all the ones I used online it was by far the best. When cancelling, the customer support was also super helpful.
Helpful and honest
I made a one time only payment, but I didn´t notice that afther a few days it will be charge for full subscription. I cancel the suscription and requested a refund. I contact customer service explained my situation and they agree on givening me the refund.
Thanks ones again for been honest and assit me on my issue.
Do to this I will definetly will use there services in the near future and recommend them because they work in a very professinal way.
Exceptional resolution of incorrect charge
I had the need to contact the customer support team as I had purchased a one off cheap trial and had missed that there was a monthly subscription that attached itself to my purchase at check out. As soon as I realised that additional money had been taken from my card a few days after my initial purchase I contacted the team via their chat. In less than half an hour they got back to me, apologised and confirmed that I had both managed to successfully cancel my 'subscription' and also had organised for the additional $$ to be refunded to my card. While I can't comment on the product itself, their customer service team are outstanding!
Fantastic company
Communication was absolutely brilliant immediate responses to questions and queries . I would recommend it to anybody who asked 100% genuinely honest company 10 out of 10
Super quick response to resolving…
Super quick response to resolving subscription error. Thankyou. Lisa was very impressive.
Have a budget when you want to be served with quality services
I was in need of converting an mp3 to wav and I got helped
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